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Aloft London Excel

Photo gallery for Aloft London Excel

Primary image
Indoor pool
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board
aloft, Room, 2 Single Beds, Non Smoking | In-room safe, individually furnished, desk, iron/ironing board

Overview of Aloft London Excel

Aloft London Excel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

Explore the area

  • Popular LocationExCeL Exhibition Centre4 min walk
  • AirportLondon (LCY-London City)18 min walk
  • Popular LocationO2 Arena18 min drive
  • Popular LocationWestfield Stratford City18 min drive

Room options

About this area

London

Located on the riverwalk, Aloft London Excel is in Docklands neighbourhood and is connected to the convention centre. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a match while in town? See what's going on at London Stadium. Guests love the hotel's convenience for public transportation: Prince Regent Station is 4 minutes on foot and Royal Albert Station is 10 minutes.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • ExCeL Exhibition Centre - 4 min walk
  • Tower Bridge - 12 min drive
  • O2 Arena - 18 min drive
  • Westfield Stratford City - 18 min drive
  • London Stadium - 19 min drive

Getting around

  • Prince Regent Station - 4 min walk
  • London West Ham Station - 7 min drive
  • London (LCY-London City) - 4 min drive

About this property

Aloft London Excel

4-star eco-friendly hotel in the heart of Docklands
Located close to ExCeL Exhibition Centre, Aloft London Excel provides a terrace, laundry facilities and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Docksider Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a fitness centre and a business centre.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Express check-out, a lift and express check-in
  • A 24-hour front desk, free newspapers and multilingual staff
  • Guest reviews say great things about the proximity to public transport
Room features
All guest rooms at Aloft London Excel include comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the quietness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers
  • Fridges, daily housekeeping and electrical adapters/chargers

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Docksider Restaurant
  • WXYZ
  • Food and beverage area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

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Newham
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England
Aloft London Excel Hotel
Aloft London Excel London
Aloft London Excel Hotel London

Frequently asked questions

Does Aloft London Excel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at on 24 Oct 2022 start from €123.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft London Excel pet-friendly?

Yes, Aloft London Excel allows pets (limit 1 per room) with a maximum weight of up to 40 lbs per pet.

How much is parking at Aloft London Excel?

Self-parking is available for GBP 16 per day.

What time is check-in at Aloft London Excel?

Check-in is from 3:00 PM - 3:00 PM. After-hours check-in is not available.

What time is check-out at Aloft London Excel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Aloft London Excel located?

Located in Docklands, this eco-friendly hotel is 2.8 mi (4.6 km) from O2 Arena, and within 6 mi (10 km) of Tower Bridge and London Stadium. The Shard and Big Ben are also within 9 mi (15 km). Prince Regent Station is only a 4-minute walk and Royal Albert Station is 10 minutes.

Can I cancel my reservation for free at Aloft London Excel and receive a full refund?

Yes, Aloft London Excel offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft London Excel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 562 out of 1000 reviews
5 - Excellent 56%
Rating 4 - Good. 326 out of 1000 reviews
4 - Good 33%
Rating 3 - Okay. 57 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 26 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 1000 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Opeyemi
Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Sep 2022

4/5 Good

Saima
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, reception (Kay) were very polite and accomodating. I booked a room for 1, it was on the 4th floor (410), it had a King Bed and was facing north (which looks at the DLR train track, roads and neighbourhood. Everything was fine and clean. I had all amenities, including AirCon however the AC cold setting was not working. After 2 nights, I told reception about the AC and they sent someone over immediately to have it checked and fixed. It wasn't a quick fix so they offered to move me to another room and were very apologetic about the inconvenience. The new room (418) was bigger and nicer - it was facing south towards London City Airport and the docks/waterside which was very pleasant to view (apart from separate construction work going on outside the hotel). I used the hotel's swimming pool - it was lovely however the cleaners need to do thorough check - I found a plaster and a toy. My only issues and suggestions would be: the shampoo and shower gel products provided in the hotel. They are installed on the shower all in these dispensers and while they were working in my first room, the shower gel dispenser was broken and not working in the upgraded room. Also, the quality of the shampoo product was too dry for my hair, it was awful and they do not provide any hair conditioner. I think hair conditioner should be provided as well. The other issue was there being no cutlery provided in the rooms. You have to go down to reception to take it from the snack bar.
Stayed 3 nights in Sep 2022

5/5 Excellent

Reneé
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. Would visit again
Stayed 2 nights in Aug 2022

5/5 Excellent

Aurora, La Habra
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2022

5/5 Excellent

Aaliyah
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds feel like clouds and you have a swimming pool, pool table and outside seating
Stayed 2 nights in Aug 2022

5/5 Excellent

Dieyna
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning every single day
Stayed 6 nights in Aug 2022

3/5 Okay

Anne-Marie
Business traveller
Liked: Cleanliness, property conditions & facilities
O
Stayed 6 nights in Aug 2022

5/5 Excellent

Valerie P
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft London Excel was an outstanding choice for our London vacation. The hotel was immaculate and very comfortable, with cold air conditioning, modern bathrooms, and spacious twin bed rooms. The tube station was very convenient, especially once we realized we could enter and exit the hotel at the back, near Docksiders restaurant. The area around the hotel doesn’t have many restaurants, but Docksiders was a good choice for dinner. There are also many places to order food delivery. It is connected to the Excel conference center, about 1/2 hour by tube to many sites in London and an hour taxi ride from Heathrow airport.
Stayed 4 nights in Aug 2022

4/5 Good

Jaime
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff especially at the restaurant were very were very pleasant and provided great service.
Stayed 6 nights in Jul 2022

3/5 Okay

Edmund
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My wife and I booked a two night stay in this hotel during UK hottest heat wave hoping to cool off in the hotel pool. To our disappointment, the small pool in this hotel was occupied by a private swimming class that operated all all hours and hotel guesses have to squeeze to one side. first day had 1 student and second day had three student and the pool area where guess can use getting smaller and smaller. Eventually we gave up using the pool all together like other guesses. Better management of hotel facilities are need in this place, we felt we were short changed not able to enjoy the hotel pool the way we should. We tried to reach out to hotel management at reception, but only one duty manager were there and he was overwhelmed with a line up of guesses waiting to be served so I guess the pool is not his priority and left.
Stayed 2 nights in Jul 2022