2/5 Poor
Jason
Travelled with partner
28 Sept 2022
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has its charm especially as the grounds are delightful. There are however several aspects that are being overlooked and need addressing.
- Chair in the room was broken and kept sinking, not useful for doing work
- Room is tired looking and some of the furniture is showing signs of wear and tear
Air conditioning isn't cold and defaults to heat, the room was far too warm and shouldn't be advertised as air conditioning
- Air vents in the restaurant were absolutely filthy and positioned above the hot food plates
- Pool changing rooms had black mould in which isn't pleasant
My partner cut her foot on the bottom of the pool...
- Complimentary biscuits would be good for a superior room, but only the bare essentials, ratio of milk to tea not in balance
- No plug socket for kettle so had to move it next to the bed, how bizarre
- Cobwebs floating above the bed, highlighted by the spotlights in the room
- High pitch ringing sound from the electricity cupboard which both of us could hear all night long, makes you think you have tinitis
- Shower head is in need of repair
- Didn't ask us how our stay was at the end, but staff were polite nevertheless
Unfortunately I would not choose to stay in this hotel again.
Jason
Stayed 1 night in Sep 2022