Helsinki Hotel Guide - Ainoa Shopping Center hotels in Helsinki, Finland.

"Signing in is too complicated and photo of ID might not follow European GDPR. Hope you never lose the photo."

"Had a great stay"

"was a bit disappointed. Good WiFi. Small room. Got overcharged multiple times by the staff at the bar. Ordered the same thing and it was charged multiple dollars higher everytime. $12 for a shot of vodka is legit robbery ! Next day. I got a drink at the bar around 1:45pm as well as two other people and was asking for another one and was told that the bar wasn’t open until 4pm. It was literally open prior to. Lmao. Wish I would have stayed somewhere else but I got this off TikTok. I’m so stupid I paid 20 plus for a long island ice tea that taste like juice. 17 dollars for a whisky sour that wasn’t even half way to the top. This is straight robbery. This bar robbed me. They thought I wouldn’t noticed. Everytime I would order a drink , they would add a dolllar and some change. I purposely ordered the same drink, just to see. And they charged me more everytime: please DO NOT AND IF YOU DO ORDER FROM THEM!! Check ya bank statements . I am a well travel person and all I can think about was wow, wow , wow , wow. They really are robbing people. Room was ok. Medium temperature. Small. Livable. No issues. Sauna was ok. Didn’t attend the pool. I would personally skip this hotel or even the city. Lastly. Hats off the chef. Every time it was delicious. The front staff were awesome. That’s why I won’t rate it low. Customer service is a must. "

"Lovely hotel, great location, large rooms and staff were very good. Would return"

"Amazing hotel"

"Room was lovely and spacious with an amazing view. It was also very quiet. Staff at breakfast were very friendly and attentive. The hotel was well located a short walk from the tram stop making it very easy to get into the city. We were disappointed in the look of the pool and there were no signs for the changing rooms. The bathroom had decent shower gel, shampoo, conditioner and body lotion but no other amenities like a shower cap. "

"The apartment we got was very moldy, and i had an allergy attack within 15 minutes of reaching the property. I had to leave the apartment and got an accommodation at another place. Their bathroom sink was broken, opened a maintenance request , but i got a communication that it will get considered as non urgent. Overall a horrible place. I tried getting a refund, and no luck. "

"It was very near to the organization that I joined a program. Staff was very helpful. Place was clean and comfortable."