Ait Ourir Hotels

"From the time of booking to the day we checked out, we had a fantastic experience with Riad Jona. They arranged for an airport shuttle as well as a cart to wheel our luggage the 5 min walk from the Main Street to their location (a must over the uneven cobble stone roads of the Medina), gave us a warm welcome of Moroccan Tea & biscuits in the sitting room as we checked in, and easily handled all the little details of our stay that we needed help with. Food was delicious (we had the Lamb & Chicken Tajine for dinner and would highly recommend it!) as well as fresh fruits, yogurt, breads & coffee for breakfast. I opted for a Hammam & massage our first morning there and it was amazing! The hot tub was closed but the pool was open, though it was too cold and rainy out to use it. The rooftop garden will be stunning in the spring / summer when everything is in bloom, and there are lots of cozy sitting areas throughout the Riad to relax. We enjoyed a Hookah the first night there which the staff set up for us, and were only a 5 min walk away from the main square of the Medina and Bahia Palace. We were so impressed with our entire stay, and absolutely loved all the staff. We highly recommend Riad Jona for anyone who wants a true Moroccan welcome and overall experience! "

"This was a sensational Riad in the heart of Medina. A five minute walk from the fabulous Jemaa Al-Fna. The Riad is nothing short of stunning, the staff are attentive, rooms are cleaned on a daily basis. The breakfast had a fabulous range which included the freshly cooked omelette station. They have a fabulous restaurant with an extensive menu, reasonably priced & lots to choose from. We visited the following nearby attractions, Jemaa Al Fna, Ben Youssef Madrasa, Le Jardin Majorelle, HotAir balloon ride & several roof top restaurants. All in all a fabulous establishment. The only minor criticism would be that they didn’t have tea/coffee making facilities "

"We had a wonderful stay at this beautiful hotel. The Moroccan architecture is stunning and creates a very authentic and relaxing atmosphere. Our room was very nice, comfortable, and clean. The staff truly made the difference. Everyone was extremely friendly, professional, and always ready to help. Unfortunately, we had to leave two days earlier than planned because our baby was crying a lot and we were not able to stay longer. Even in this difficult situation, the staff showed exceptional support and kindness. At 2:00 am, one of the staff members was already there to help us by printing our tickets and arranging a taxi to the airport for the same morning, as we had to leave the hotel at 6:30 am. On top of that, since we could not stay for all the booked days, the hotel kindly provided us with a voucher to use for the unused days, which we truly appreciated. Thank you very much for your warm welcome, understanding, and outstanding service. Keep up the excellent work. We look forward to coming back again soon!"

"they are the most friendly staff hotel "

"Friendly staff helping us with everything we needed"

"We stayed at this riad and our experience was truly wonderful. From the very beginning, the staff was incredibly kind, attentive, and helpful. They were always willing to assist us with anything we needed and answered all our questions with genuine warmth and hospitality. The riad has a calm and welcoming atmosphere, perfect for relaxing after a day of exploring. The rooms were clean and well maintained, and the common areas had a special charm that beautifully reflects the spirit of Morocco. We felt welcome at all times — almost like being at home, but with the unique warmth of Moroccan hospitality. The kindness and dedication of the team made our stay even more special. We absolutely recommend this riad to any traveler looking for a comfortable, safe place with exceptional service. Mona was amazing and the waiter, sorry I forgot the name, maybe Ali or mohamed, LOL!!!! They were outstanding!!!!"

"Top notch service globally, been to a lot of resorts and this is definitely top 3"

"We had a fantastic stay from start to finish. All the staff were incredibly friendly and helpful, from the security team at the gate, to reception, waiters, chefs and bar staff. Everyone made us feel genuinely welcome. A special mention to Mia from the entertainment team, who was brilliant at bingo on our last night and kept everyone laughing and engaged. such a great way to end the holiday. We couldn’t fault the service and would happily return."

"Staff were exemplary - especially Narissa and Jamal "