Alassio Hotel Guide - Hotels with Pool in Alassio, Liguria

"AVOID if you’re looking for luxury and exceptional service, I recommend the 5 star hotel down the street and would avoid this hotel. Front desk was disappointing and manager at many times was rude. Stay was uncomfortable. The house keeper was the shining light of the stay and was great. Had to move rooms due to broken door. The debacle lasted for hours. Should have been resolved faster. Older man porter/valet left half our belongings in the car instead of bringing everything up, causing multiple issues at baby’s bed time. "

"Nice hotel in lovely setting. Nice room with great view of the sea. Food for breakfast was terrible. Staff at the beach is not friendly. Lacking the little touches for a true palace. "

"I put the hotel name in my SatNav, it took me to a blocked street. I got out, walked around, eventually finding the hotel. At the hotel, check-in was poor, I got my car, came back and was met by somebody who, well, did nothing. I joined a long queue of elderly folk settling their accounts, and once at the front, the guy who did nothing then seeks to check me in - after I have waited.... The room had AC, but could only go as low as 19C, so it took a long time to cool, the room was hot & sticky. So sticky I took my shirt off and sat on the bed with my laptop on my knee to work. I could not get the WiFi to work, so had to hotspot via my cellphone. During this time, my naked back was against the bed's headboard which had a foam/plastic covering. When I moved, this stuck to me, peeling off the headboard, I had to scrape it off my back! When I checked out I spoke of these things to the reception.....they laughed at me."