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"The gent on duty on arrival 3pm.was very good at his job, Room clean and tidy, breakfast staff were all good, and the selection of food superb. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart. "

"Staff very friendly and accommodating."

"Spotless room, welcoming reception staff, excellent breakfast selection. Couldn’t fault our stay. "

"Lovely clean room the staff are extremely friendly and helpful.Great location for all amenities, Arena, Symphony hall etc. "

"Yes room spotless staf amazing "

"Clean Rooms, excellent facilities and very professional staff. "

"Excellent overall"

"Welcomed by smiling helpful staff, room was warm, clean and tidy, with everything you needed for a few days. Breakfast was good and plentiful, buffet kept full and hot. Again could not fault the helpful staff."