Alfredo V. Bonfil Holidays

Way better experience than the first hotel we stopped by, the lady at checkin upgraded our room. Will definitely recommend.

Its amazing, recommend to anybody who likes to have fun.

Is a perfect getaway

We were thrilled with our stay at NYX! The location was walking distance to La Isla mall, and the bus stop to travel to other areas of Cancun was right outside the hotel. Shopping and nightlife up the road was too far for ME to walk (but was only 5 minutes by bus or taxi). The breakfast buffet was excellent. The other meals were good too, but the breakfast was over and above. There was never a wait for a table for any meal, and we traveled during peak season. Oscar helped my daughter book a hair appointment at the spa and he was so kind, as was every staff member we encountered. Our refrigerator wasn't getting cold, so I notified the desk, and it was fixed in an hour. NYX was kept impeccably clean at all times by housekeeping, and everyone went over and above to make sure we had a great stay. They offered lots of activities too! We did pool Zumba with Stephanie who was a great instructor, we took a guacamole class, played pool in the lounge and even sang karaoke, all included in our stay. The ONLY thing needing improvement is the towel issue. The pool was open until 9 or 10pm depending on the night, but the towel booth closed at 6, so if you wanted to swim after 6 you couldn't get a towel. Each guest is only given one towel for a shower, so we didn't want to use them for the pool too. We will definitely be back because our stay was exceptional, but in the future please consider keeping the pool towel booth open until the pool closes.

They are very friendly