Property grounds
Check availability

Reviews of Guest House Lovely Swan

3 out of 5
Guest House Lovely Swan
Rua Jogo da Bola N 21, N 21, Lagos, Faro District

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

ÁXIL BRENO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is excellent, but the communication with the host is quite complicated, the contact number here is wrong and I had to google it. The heating wasn't working and if there's Wi-Fi, they didn't provide me a password either.

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The issues from past reviews have been resolved. The check in was easy, tge AC worked and the beds were comfy. The view from the balcony were great.
Stayed 14 nights in Oct 2023

2/10 Terrible

Gilbert

Liked: Cleanliness, amenities
Disliked: Staff & service
Try calling contact persons a day before I arrived and was not able to reach them . I even emailed them no response. When I arrived no one was around. I was in panic mode! I called expedia but no response. I finally went thru some reviews comments which were on expedia list and discovered that other people had similar problems with this rental. Fortunately I was able to get a new cellphone number which was listed by another person who had called them with the same issues. So I took down the number and called them. They acted as if nothing was wrong and said they would be right over. A 30 minute wait! Very frustrating not knowing what to do. Expedia you need to read the reviewers comments in order to avoid these types of problems. Gilbert 😠
Stayed 4 nights in Sep 2022

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Zero pre communication
Had to wait 20 minutes to get checked in (no pre communication as to how to open the front door). Really uncomfortable beds and linens.
Stayed 1 night in Sep 2022

4/10 Poor

Deisy

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 3 nights in Jul 2022

4/10 Poor

William

Travelled with partner
Disliked: Staff & service, amenities
No air con. Toilet seat was very wobbly. No reply to email on air con. Felt like they just wanted you to pay and check in and out only
Stayed 3 nights in Jul 2022

8/10 Good

Tiayana

Travelled with partner
Liked: Cleanliness, staff & service
Amenities were missing no extra towels no soap etc
Stayed 2 nights in Jun 2022

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
A very comfortable place and good for the price. The only problem was that I couldn’t get the air conditioning to turn on … fortunately the weather was ok and I got by with opening the windows.
Stayed 3 nights in May 2022

10/10 Excellent

Katrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca del centro y muy amplio.
Stayed 1 night in Apr 2024

6/10 Okay

Tatiana

Liked: Cleanliness
espaço agradável mas serviço nem tanto
Senhorio simpático e apartamento acolhedor. No entanto não nos responderam em relação ao ar condicionado e não o conseguimos fazer funcionar. O apartamento é frio por dentro. Outro aspeto a melhorar foi o horário de chegada da senhora da limpeza. O check out era até às 11 e ainda estávamos na casa às 10:40, que foi quando a senhora chegou e entrou na casa, connosco ainda dentro. O colchão é um pouco duro
Stayed 1 night in Feb 2024

10/10 Excellent

Yojanna

Stayed 1 night in Dec 2023

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Problemloses einchecken, hilfsbereiter Haushaerr
Stayed 2 nights in May 2023

2/10 Terrible

katrien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
zeer triestig!
Stayed 3 nights in Feb 2023

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

RODRIGO

Stayed 1 night in May 2022

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Wiktor

Brak klimatyzacji
Brak AC - bo nie było pilota Nie mila obsługa
Stayed 1 night in Aug 2021

10/10 Excellent

Fred Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra sted
Flott opphold.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
leaking water problem in shower
Stayed 1 night in Dec 2019

8/10 Good

ole øystein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019