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Pool???

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Dear Guest, Thank you for your review, Since 29/05/2017 we stop giving public answers to individual reviews, but we registed all the reviews in order to get a better service in the future. Our decision its based in the fact that the majority of the reviews only report minor or personal facts that in many cases only reflects a little revenge because of little things. Afther more than two years we decided that reviews about: - I like the location/I don't like the location – The property does not moves around Lagos; - I like the beds/I don't Like the beds – The beds are the same to everybody if one person likes and the other don't. What can we do? - The place its to quiet/The place its to noisy – The noise depends of you and the other guests, we can not obligate people to don't speak or to speak. - Parking its easy/Parking its impossible – In the website the information that you have its “”Parking its possible and free in a nearby public location”” - The kitchen its not clean/The kitchen its clean – We have the information that people should wash the plate after use, if the previous person does not do that, sorry… we will not have a 24hs person to wash knifes and forks. - The reception its not open 24hs – No its not, its open from 10:00 do 21:00 or 24:00 in the summer, this information its in the door. - The beds are not made every day and the towels are not changed every day – Yes its true, we change every 3 days or if needed, this information its available online and at the check in. - The lockers costs one euro and are outside the room – Yes its only one euro, and they are at 1 meter from the dorm door. - The air Con, the TV, the cooker, the toaster, the key, the door, etc… does not work – Dear guest JUST GO TO THE RECEPTION OR ASK….we are allways around to help. - Its very clean/Its very dirty – We clean every day the property if something

Thank you

Thank you, we word every day to get reviews like yours See you next time

My dear Guest, its dirty because people use and dnnte clean, its a shared kitchen, if people use and dont clean its gets dirty, we do not have a maid 24hs to Wash your plates and forks.

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Dear guest, our credit card its not working very well, sorry about that. it will be replaced by the bank, we are waiting for that. About the beds, well its your opinion.

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Thank you, hope to see you soon!

Thank you

Obrigado

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Thanks, we really love reviews saying zero!! Help a lot to get better

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Dear Guest, You can park in a 200 metros range easily, about the reception working hours, we are open from 9:30 to 24:00 except when they are out for check ins... that can happen.

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Thanks« you for your review. You wanted a room in the ground floor because you have special needs and this is the way you say thanks.... !!!

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Thanks for your review. Your problem was: with the other guests, and the fact of waiting ti check in, well dear guest about the other guest, its not our foult, its your, you should book one private room and not a dorm. About the wait, sorry fir that, but if you inform us about your arrival time, maybe we could be there...

Ahahah...

Gracias

Merci

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