Almaty Hotel Guide - Almaty Zoo hotels in Almaty, Kazakhstan.

"Perfect location for a tourist"

"Being a first time visitor from Australia I was helped out by the young man who checked me in. He helped me out with all the local restaurants and other places. Especially encouraged me to try the local horse meat. Great choice. Very friendly staff and great location and well kept hotel. Breakfast was also great value and quality. Highly recommend this place. "

"Incredible breakfast buffet, kind and welcoming staff, clean room and bathroom. We enjoyed our two week stay immensely and being able to walk to many a place."

"Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!"

"Nice hotel. Stayed there 6 nights. Comfortable "

"We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023....

"Very courteous staff, and spotless room."

"Lovely hotel, clean rooms and good service"

"Great spa. Staff were friendly. Room was very noisy at night with loud traffic, our room windows were on the main road. "

"Yes I love the staff and the breakfast "

"The room is great, very clean. The bed is very comfortable. The room has a TV, kettle, refrigerator. I really liked the shower, hot water, very comfortable. The staff is polite and very helpful. "

"The spa was great and so were the ladies at the front desk!! The restaurant recommendations, printing my India visa, everything. This hotel is great and the location is great too. "

"All good , restaurant closes early "

"Quiet area in a beautiful country "

"Very comfortable stay, cleanliness very good, outstanding breakfast."

"Nice hotel. Exceptional staff. Thank u very much! "

"The staff went above and beyond "