Dear Patrick, Thank you for the review. We are very happy to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Geoffrey Bastiaans General Manager - Ibis Styles Almere.

Dear, Thank you for the review. We are very happy to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Geoffrey Bastiaans General Manager - Ibis Styles Almere.

Dear Hubert, thank you for taking the time to tell us about your experience at the ibis Styles Almere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry to hear that you were not completely happy with your stay with us. You rated us with a 8 out of 10. This is not the quality level we are striving for. My apologies for any discomfort caused to you. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans General Manager

Dear, Thank you for the review. We are very happy to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Geoffrey Bastiaans General Manager - Ibis Styles Almere.

Dear, Thank you for the review. We are very happy to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Geoffrey Bastiaans General Manager - Ibis Styles Almere.

Dear, Thank you for the review. We are very happy to hear that you enjoyed your stay. We hope to welcome you again. Kind regards, Geoffrey Bastiaans General Manager - Ibis Styles Almere.

Dear Jordan, thank you for taking the time to tell us about your experience at the ibis Styles Almere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry to hear that you were not completely happy with your stay with us. You rated us with a 6 out of 10. This is not the quality level we are striving for. My apologies for any discomfort caused to you. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans General Manager

Dear Cynthia, First of all we want to thank you for staying with us. Unfortunately we have tried everything in our power to provide you our best service possible. You have made a booking with us earlier, which you have cancelled due to the pandemic. Later on, you made a new reservation via Expedia and the prices were higher. Rates are cumulative, they are increasing and decreasing as we explained. Since you were so upset and were crying in our lobby, our staff member tried to help you and gave you a refund of more than €180,- back as a very very very high exception also.. after missing your flight. This was in the beginning of your stay! Our hotel rooms are +20sqm but as you did not like the standard room, we provided you with a free upgrade to a more luxury room. We tried everything to let you enjoy your stay, providing blankets and buying an extra heater for you as you were cold. Another room move was also offered. But our heating did work in the room. I have to say that I am surprised about reading your review and hearing your feedback at check out, after we double checked the temperature in the meantime and your plus one guest mentioned it was as warm as a sauna in the room. Nevertheless, I am sorry that you feel this way. But, in our opinion we did everything we could and more, therefore we will not refund your stay. Regards,

Thank you! you are awesome!

Bedankt!

Thank you for your feedback. We would love to welcome you again in our hotel. Kind regards,

Thank you for your great review! We hope to welcome you again at Ibis Styles Almere. Kind regards, Naomi de Nijs Operations Manager

Dear Jorge, Thank you for the 10, we really appreciate it. It is great to hear that you had a pleasant stay with us and enjoyed the room. We hope we have the pleasure to welcome you again. Kind regards, Henry Lamers ~ General Manager of Ibis Styles Almere

Thank you for the feedback. We enjoyed welcoming you in our hotel. Hope to see you again. Kind regards, Henry Lamers - general manager Ibis Styles Almere.

We are glad to hear that you enjoyed you're stay. We would love to welcome you here again at Ibis Styles Almere. Youre Sincerely, Team Ibis Styles Almere.

Thank you! Looking forward to welcome you back