Exterior

Reviews of citizenM Amstel Amsterdam

4 out of 5
citizenM Amstel Amsterdam
Sarphatistraat 47, Amsterdam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 468 reviews" "
Rating 8 - Good. 77 out of 468 reviews" "
Rating 6 - Okay. 11 out of 468 reviews" "
Rating 4 - Poor. 6 out of 468 reviews" "
Rating 2 - Terrible. 6 out of 468 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annarika van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and accommodating! Rooms are clean, comfortable bed.
Stayed 1 night in Apr 2024
Response from from the entire team at citizenM Amstel Amsterdam on 30 Apr 2024
Thank you citizen Annarika for your wonderful mention and absolutely delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Wishing you safe onward travels for now. Warm regards

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff did an amazing job during check-in. Attendant was very helpful in providing directions to various places that we wanted to explore.
Stayed 2 nights in Apr 2024
Response from the entire team at citizenM Amstel Amsterdam on 17 Apr 2024
Thank you citizen Terry for your response and delighted to read that our team was able to assist you to contribute to the comfort of your stay. We will definitely share your recognition with them to further encourage creating memorable experiences to our guests.Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards from

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific stay at CitizenM Amstel. Convenient- walkable, plus metro and tram stops right out the door. They have bikes you can use for free, so we spent an afternoon biking around the city. Staff was friendly and professional. Breakfast was expensive (€18) but plentiful, complete with barista service and hot and cold buffet options.
Stayed 2 nights in Mar 2024
Response from from the entire team at citizenM Amstel Amsterdam on 4 Apr 2024
Thank you citizen Robert for your wonderful mention and absolutely delighted to read that you did enjoy your recent stay. Our breakfast buffet is offered at 18 Euro with unlimited freshly brewed coffee's and teas, yoghurt parfait, chia pudding, variety of granola's and toppings, fresh fruit salad and fresh fruit, crudites, variety of cheeses, cold cuts and smoked salmon, mushrooms, tomatoes, scrambled eggs, bacon, small dutch pancakes, variety of pastries and breads (as well glutenfree), as well the selection of fresh fruit juices . We do believe that we do offer the value for money as well that our prices are market conform. Yet we would be gladly to hear your recommendations for improvement on the buffet so we could consider. Please do share.Wishing you safe onward travels and looking forward welcoming you back on many more occasions to Amsterdam. Warm regards

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
This hotel is magic for a solo travel.
Stayed 2 nights in Feb 2024
Response from from the entire team at citizenM Amstel Amsterdam on 2 Apr 2024
Thank you citizen Danielle for your wonderful mention it means the world to us. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Wishing you safe onward travels for now. Warm regards

10/10 Excellent

Daryl

Stayed 4 nights in Mar 2024
Response from the entire team at citizenM Amstel Amsterdam on 17 Apr 2024
Thank you citizen Daryl for your response and delighted to read that you did enjoy your recent stay. Looking forward welcoming you back in the near future and wishing you safe onward travels for now.Kind regards from

10/10 Excellent

cindy

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from from the entire team at citizenM Amstel Amsterdam on 27 Mar 2024
Thank you citizen Cindy for your response and delighted to read that you did enjoy your recent stay. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Samuel Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely happy and caring staff, probably the most welcome I've ever felt at a hotel. CitizenM are consistent with how catering they are and I'm always glad to stay with them - but the staff here are the best.
Stayed 4 nights in Mar 2024
Response from Jenna on 9 Mar 2024
Dear citizen Samuel,Thank you so so much for your kind words! We are very happy to read that you enjoyed your stay and the company of our team. Your compliments have been passed on!While hoping we have the chance to welcome you back to one of our hotels around the world sometime soon, we wish you safe onward travels in the meantime. Kind regards, Jenna and the team at citizenM Amstel Amsterdam

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to the city centre.
Response from from the entire team at citizenM Amstel Amsterdam on 4 Mar 2024
Thank you citizen Ali for your response and delighted to read that you did enjoy your recent stay. Indeed our hotel is located a stone throw away from the Amstel river, right in the city center. In close proximity of all major highlights of the city and close to the public transport. We do have as well complimentary bikes available should you wish to explore the city as a real "dutchie". Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

jeremy, moore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and nicely decorated. The limited room space is actually very usable and comfortable. We loved our stay at CitizenM! The staff was also very nice and helpful.
Stayed 1 night in Feb 2024
Response from from the entire team at citizenM Amstel Amsterdam on 26 Feb 2024
Dear citizen Jeremy - thank you for your response - you have made us blush from ear to ear. We do appreciate your recognition to our team - thank you.Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Wishing you a good week ahead for now. Warm regards

8/10 Good

Joseph

Stayed 3 nights in Feb 2024
Response from from the entire team at citizenM Amstel Amsterdam on 12 Feb 2024
Than you citizen Joseph for your response and pleased to read that you did enjoy your recent stay. We would be keen to hear your recommendations for improvement to achieve the much desired "five out of five" scoring, please do share as we constantly strive to exceed our guest's expectations. Wishing you safe onward travels for now and a good week ahead. Warm regards

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The location is hard to beat.
Stayed 3 nights in Jan 2024
Response from Jenna and the team at citizenM Amstel on 4 Feb 2024
Dear citizen Henning, Thank you very much for the glowing review! We are really happy to read that you enjoyed our team and the location of our hotel.While hoping we have the chance to welcome you back to one of our hotels in the center of cool cities like Paris, Zurich or Miami, we wish you safe onward travels in the meantime. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love citizenM, the manager of this branch was very helpful we were one day late and unfortunately the system moved our reservation to "no show", the manager helped us to retrieve our booking without making new reservation, he was very happy to help and very energetic. CitizenM always up to standard (previously stayed in Geneva)
Stayed 3 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen Anonymous for your response and delighted to read that you did enjoy your recent stay. We do appreciate your feedback and can only agree that we are blessed with such a team of dedicated ambassadors. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* would definitely recommend.
Hotel was nice a clean, check in was easy, the room. The room was very clean and the ipad control is a nice touch. I used the gentle wake up alarm which was amazing. If you're looking to use uber, it's easy to get one across the road (its not always easy to get an uber from exacly where you are in Amsterdam)
Stayed 3 nights in Jan 2024
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen Leah,We always like to introduce new citizens to our concept and vision!A collection of innovative concepts, citizenM is a hotel driven by one desire: to create affordable luxury for the people.By ‘the people’ we mean a smart new breed of international traveller, the type who crosses continents the way others cross streets. This includes the weekenders, the suits, fashion baggers and affair havers. The explorers, adventurers and dreamers. Those who travel the world with big hearts and wide eyes. Those who are independent, yet united by a love of the five continents. Those in search of business, shopping or art. In short, everyone who is a mobile citizen of the world. Most likely, that also means you.Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Warm regards

10/10 Excellent

benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 2 nights in Jan 2024
Response from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen benedict for your response - very happy to read that you did enjoy the comfort of our bed - looking forward welcoming you back on many more occasions.Warm regards from

10/10 Excellent

Randell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Food is good. Location is walkable. You are in the canal area. Metro is next to the hotel. They made accommodations for food allergies.
Stayed 3 nights in Jan 2024
Response from from the entire team at citizenM Amsterdam Zuid on 26 Jan 2024
Thank you citizen Randell for your wonderful mention - we really appreciate your recognition to our dedicated team of ambassadors as well as positive response on our hotel. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would stay again
Stayed 3 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen John for your wonderful mention - we can not wait welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen Jennifer for your response and absolutely delighted to read that you did enjoy your recent stay. Wishing you safe onward travels and looking forward welcoming you back on many more occasions. Warm regard

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Thank you citizen Joanne for your response. Pleased to read that you did enjoy your recent stay. Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Warm regards

10/10 Excellent

JUAN

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Jenna and the team at citizenM Amstel on 31 Jan 2024
Dear citizen Juan,Thank you very much for the 5 star review - we appreciate it!While hoping we have the chance to welcome you back soon, we wish you safe onward travels. Kind regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Dear citizen Kevin,Thank you for your wonderful mention - it means the world to us. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide. Warm regards

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Clean and Comfortable! Close to Metro. Excellent customer service. Great experience! Thank you!
Stayed 1 night in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Jan 2024
Dear citizen John, you have made us blush from ear to ear with your comments - thank you for sharing.Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Warm regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 21 Dec 2023
Thank you citizen James for your wonderful mention - it means the world to us. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Wishing you safe onward travels for now, a happy festive season and the very best wishes, in good health for the New Year. Warm regards

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, really friendly staff. Surprisingly tasty food, all around great experience!!
Stayed 3 nights in Dec 2023
Response from from the entire team at citizenM Amstel Amsterdam on 21 Dec 2023
Thank you citizen Gemma for the response. Absolutely delighted to read that you did enjoy your recent stay. Wishing you a happy festive season and the very best wishes for the New Year. Warm regards

10/10 Excellent

KA YI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel. Only 3 stops from the main train station and tons of tram lines stopping at this location. Easy access to different museums. The hotel itself was very clean. The room was not too big but it has a big bed which was very comfortable. Everything was clean and tidy. Will come back again!
Stayed 3 nights in Nov 2023
Response from from the entire team at citizenM Amstel Amsterdam on 7 Dec 2023
Thank you citizen KA YI for your wonderful mention and absolutely delighted to read that you did enjoy your recent stay. We are looking forward welcoming you back on many more occasions to any of our hotels worldwide (our Rome property just opened its doors) or back with us in Amsterdam. Wishing you safe onward travels for now. Warm regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from from the entire team at citizenM Amstel Amsterdam on 26 Nov 2023
Thank you Anonymous for your review - we would be keen to hear your recommendations for improvement, please do share. Wishing you safe onward travels for now and a good week ahead. Warm regards

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at a Citizen M & our first stay in Amsterdam! Would 10/10 recommend to a friend! Easy metro & tram stops with a 2 sec walk, staff were super helpful and friendly! Would love to return! Thanks!!
Stayed 3 nights in Nov 2023
Response from from the entire team at citizenM Amstel Amsterdam on 20 Nov 2023
Thank you citizen Hannah for your wonderful mention - absolutely great to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam, anytime soon. Warm regards

10/10 Excellent

Burak

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always find it the best location amongst Citizen hotels. Choose a upper level room facing the back size to enjoy greenfields
Stayed 3 nights in Nov 2023
Response from the entire team at citizenM Amstel Amsterdam on 20 Nov 2023
Thank you citizen Burak for your response and pleased to read that you did enjoy your recent stay with us once more. Wishing you safe onward travels and looking forward welcoming you back anytime soon. Warm regards from

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel. Very helpful staff. Spotlessly clean. All round great value for money
Stayed 2 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on 14 Nov 2023
Thank you so much citizen Angela for your wonderful response. Absolutely delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels. Warm regards

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on 14 Nov 2023
Dear citizen Diogo, thank you for your response and wonderful rating - it means the world to us.Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of the hotels worldwide. Warm regards

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Techie rooms, but easy to use. Breakfast was great.
Stayed 3 nights in Oct 2023
Response from from the entire team at citizenM Amstel Amsterdam on 1 Nov 2023
Thank you citizen Rick, absolutely delighted that you did enjoy your recent stay and especially our breakfast buffet to give you the energy and set you up for success for the day ahead. Looking forward welcoming you back on many more occasion sand wishing you safe onward travels for now.lWarm regards

10/10 Excellent

Heidi

Awesome stay!
Stayed 4 nights in Oct 2023
Response from CitizenM Amstel Amsterdam team on 27 Oct 2023
Hey Citzen Heidi,Thank you for your review and 5 stars. We are delighted to hear that you had amazing stay and all was to your liking. We hope to welcome you soon again here in Amsterdam or other CitizenM hotels worldwide. Until then, safe travels and lovely weekend.

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny
Stayed 1 night in Oct 2023
Response from from the entire team at citizenM Amstel Amsterdam on 24 Oct 2023
Thank you citizen Charles for taking the time sharing your recent experience with us and pleased to hear that overall you have enjoyed your recent staying with us.Regarding your comment on the size of our rooms;We have re-designed the hotel with today's modern traveller in mind, and that meant taking away the usual hotel cliches and making the rest as great as can be. That's why our beds are huge and comfy, the movies and Wi-Fi free, and the showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) and everything in them (books, art, TV) are all yours to enjoy every time you visit us. Wishing you safe onward travels.Kind regards

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast and perfectly designed rooms.
Stayed 8 nights in Oct 2023
Response from from the entire team at citizenM Amstel Amsterdam on 18 Oct 2023
Thank you citizen Nancy for your wonderful mention absolutely delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are incredible. So nice and helpful. Particular shoutout to Sebastian, a real role model of graciousness and helpfulness.
Stayed 4 nights in Oct 2023
Response from Jenna on 16 Oct 2023
Dear citizen Elizabeth,Thank you very much for your glowing review! We are over the moon that you enjoyed your stay with us and hope to have the chance to welcome you back soon. I have also shared your very kind words to our dear Sebastian, we are indeed very lucky to have him on our team.Kind regards,Jenna and the team at citizenM Amstel

10/10 Excellent

Kurstin

Stayed 3 nights in Oct 2023
Response from entire team at citizenM Amstel Amsterdam on 6 Nov 2023
Thank you citizen Kurstin for your response.Looking forward welcoming you back in the near future and wishing you safe onward travels. Warm regards from the

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! Great service and accommodations.
Stayed 3 nights in Oct 2023
Response from the entire team at citizenM Amstel Amsterdam on 13 Oct 2023
Thank you citizen Dakota for your wonderful mention it means the world to us.Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Wishing you a good weekend for now.Warm regards from

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a great location. Very modern rooms and facilities. Would have preferred city tax to have been clarified prior to booking and included in costs for hotel not immediately charged on arrival. Also no kettle for tea or coffee in rooms was unusual and again not expected.
Stayed 4 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 2 Oct 2023
Thank you citizen Michael for your response and delighted to read that you did enjoy your recent stay. As you booked through a third party - the governmental city tax indeed would need to pay upon arrival - sorry to read that you were not made aware. We indeed do not offer the coffee and tea making facilities in our rooms as we do believe nothing beats a freshly brewed cup of coffee and or tea. Our team is available twenty-four-seven to assist you. The same is shared on our website. Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic communal areas, staff were really friendly and helpful, great hotel.
Stayed 2 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 2 Oct 2023
Thank you citizen Ashley for your wonderful mention - it means the world to us and we can only agree that our dedicated team of ambassadors are making the difference. We do appreciate your recognition and looking forward welcoming you back on many more occasions. Wishing you safe onward travels for now. Warm regards

10/10 Excellent

Sang

Stayed 5 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 24 Oct 2023
Dear citizen Sang,We always like to introduce new citizens to our concept and vision!A collection of innovative concepts, citizenM is a hotel driven by one desire: to create affordable luxury for the people.By ‘the people’ we mean a smart new breed of international traveller, the type who crosses continents the way others cross streets. This includes the weekenders, the suits, fashion baggers and affair havers. The explorers, adventurers and dreamers. Those who travel the world with big hearts and wide eyes. Those who are independent, yet united by a love of the five continents. Those in search of business, shopping or art. In short, everyone who is a mobile citizen of the world. Most likely, that also means you.Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star review!
It was my first visit to a Citizen M hotel, but it will for sure not be my last. I loved all of the modern touches of the room, the staff was incredibly friendly and helpful and the location was great. It was a really enjoyable experience.
Stayed 3 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 2 Oct 2023
Thank you so much citizen Rick for the appreciated " five star review" - you have truly put a smile on our face. Looking forward welcoming you back in the near future and wishing you safe onward travels for now.Warm regards

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy
The room was surprisingly small but comfortable. The bed tucked by the window and wall gave me a feeling of sleeping in a genie bottle. It was super cozy. The lobby area is eclectic and has statues of dogs jumping for a touch of humor. The room is completely controlled by an iPad. When activated you are welcomed with a man’s legs separating with a welcome banner between his ankles. You will use it for your blackout shades, tv, lights, AC. You can choose different color mood lighting as well. The next morning I heard water coming from the bathroom. Upon inspection there was water coming from the ceiling in the shower. The staff was super responsive. The engineer was ready to fix it but I opted for repair after I checked out. They gave me a complementary beverage for the inconvenience. The tram is located right outside and transit around town is super easy!
Stayed 1 night in Sep 2023
Response from the entire team at citizenM Amstel Amsterdam on 25 Sept 2023
Dear citizen Jamie,We always like to introduce new citizens to our concept and vision!A collection of innovative concepts, citizenM is a hotel driven by one desire: to create affordable luxury for the people.By ‘the people’ we mean a smart new breed of international traveller, the type who crosses continents the way others cross streets. This includes the weekenders, the suits, fashion baggers and affair havers. The explorers, adventurers and dreamers. Those who travel the world with big hearts and wide eyes. Those who are independent, yet united by a love of the five continents. Those in search of business, shopping or art. In short, everyone who is a mobile citizen of the world. Most likely, that also means you.Once again our sincerest apologies for the discomfort caused - this was definitely not the experience we wished you to have - pleased to read that the team resolved it quickly to your satisfaction.Looking forward welcoming you back on many more occasions and wishing you safe onward travels. Warm regards from

10/10 Excellent

Robin

Travelled with family
The staff and place exceeded my expectations. The use of bikes was so great.
Stayed 4 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 25 Sept 2023
Thank you so much citizen Robin for your wonderful mention it truly means the world to us.Looking forward welcoming you back on many more occasions and wishing you safe onward travels.Warm regards

10/10 Excellent

angel, WESTON

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 25 Sept 2023
Thank you citizen Angel for your response and delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Warm regards

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and staff is amazing.
Stayed 3 nights in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 25 Sept 2023
Thank you citizen Christina for your response - we are absolutely delighted to read that you did enjoy your recent stay - your recognition of our team is much appreciated and will be shared with them to further encourage them creating memorable experiences to our guests. We are indeed blessed with such a team of dedicated ambassadors. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2023
Response from from the entire team at citizenM Amstel Amsterdam on 11 Sept 2023
Thank you citizen Christina for your response and delighted to read that you did enjoy your recent stay. Our hotel indeed is located in the city center; The major museums are all nearby! It’s just minutes by foot to the Royal Theatre Carré, Hermitage Amsterdam, Old Town, Rembrandtplein, or Museumplein. The Weesperplein metro stop and two tram lines are so close, you can hop there on one leg. We do have as well complimentary bikes available to cycle through the city like a real dutchie. The neighborhood as the "Pijp" area is just a stone throw away with plenty of bars and restaurants, same for the Utrechtsestraat and the bars, restaurants along the Amstel. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Aug 2023
Response from from the entire team at citizenM Amstel Amsterdam on 11 Sept 2023
Thank you citizen John for this wonderful response - absolutely delighted to read that you did enjoy your recent stay. Wishing you safe onward travels and looking forward welcoming you back anytime soon. Warm regards

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from from the entire team at citizenM Amstel Amsterdam on 11 Sept 2023
Thank you citizen Pedro for the much desired five out of five rating. Looking forward welcoming you back on many more occasions and wishing you safe onward travels.Warm regards

10/10 Excellent

daniel

Stayed 3 nights in Aug 2023
Response from at citizenM Amstel Amsterdam on 19 Sept 2023
Thank you citizen Daniel for your response - delighted to see that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels. Warm regards from the entire team

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Fun decor. Truly enjoyed.
Stayed 3 nights in Aug 2023
Response from from the entire team at citizenM Amstel Amsterdam on 25 Aug 2023
Dear citizen Peggy,Dear Mr. XXX We are proudly colourful, confident and arty, a hybrid hotel that isn't just a place to sleep, but somewhere to work, relax, and play. To meet like-minded people and get inspired. Somewhere to feel at home the moment you walk through the door. Somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day. It seems we have found in you a true "mobile citizen" - looking forward welcoming you back anytime soon.Wishing you a good weekend for now. Warm regards

10/10 Excellent

Keon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Aug 2023
Response from from the entire team at citizenM Amstel Amsterdam on 25 Aug 2023
Thank you citizen Keon for your wonderful mention - it means the world to us. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now and a good week ahead.Warm regards