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Reviews of De Jonker Urban Studio's & Suites

4 out of 5
De Jonker Urban Studio's & Suites
Plantage Middenlaan 40, Amsterdam

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 107 reviews" "
Rating 8 - Good. 33 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 9 out of 107 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Norbert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty and the walls damaged, the carpet was due replacing many years ago. Expedia is not much better as they're not looking into it or responding to my emails. Crappy stay. Definitely DO NOT RECOMMEND
Stayed 7 nights in Oct 2023

8/10 Good

fiorela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Team Hotel De Jonker on 31 Oct 2023
Dear FiorelaThank you for taking the time to share your experience.We are so glad to hear that your experience was delightful and that you enjoyed your special occasion.We hope to welcome you back to the hotel in the near future.Kind regards,Nikita Team Hotel De Jonker

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Vacation
The staff was very accommodating and friendly. The location was good. However, the property management didn’t follow thru. The shower was missing the glass door, the safe didn’t work, the deadbolt lock was missing, and need more towel hooks in the bathroom. The entire place was very dark.
Stayed 4 nights in Sep 2023
Response from Team Hotel de Jonker on 5 Oct 2023
Dear Guest Thank you for taking the time to write us a review. We are glad that the staff and location was good. We apologise that there were some things not to your liking, we will inform management and try our best to inform.Kind regardsNikitaTeam Hotel de Jonker

4/10 Poor

Ari

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The entire hotel is painted in dark colors, which create a gloomy feeling. The paint in the rooms, moreover, has gaps in some areas, giving it a shabby feeling. Terrible door lock system. Indifferent and indolent staff who show rudeness to women. The hotel is not centrally located, which is not in and of itself a problem. It is a block from the Artis tram stop and so easy to get to the center. Quite near the Amstel, with lovely views nearby.
Stayed 4 nights in Sep 2023
Response from Team Hotel de Jonker on 5 Oct 2023
Dear Ari Thank you for taking the time to write us a review. We apologise for your experience at our Hotel. We truly hope we can give a true Hotel De Jonker experience. Kind regardsNikita Team Hotel de Jonker

8/10 Good

Andrew

Stayed 1 night in Sep 2023
Response from Team Hotel de Jonker on 9 Oct 2023
Dear Andrew. Thank you for taking the time to rate us!We are so gad to hear that you enjoyed your stay with us. We hope to welcome you back to Hotel de Jonker in the near future. Kind regardsNikitaTeam Hotel de Jonker

10/10 Excellent

Maryann

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Team De Jonker Urban Studios and Suites on 16 Sept 2023
Dear Maryann, Thank you for rating us 10 out of 10! We are thrilled to hear that you had such an enjoyable experience with us, and we look forward to welcoming you again.Kind regards,Team De Jonker Urban Studios and Suites

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The De Jonker has modern facilities is in a great location. It is away from the tourists of the Centrum but still very accessible by tram. There are many good restaurants nearby. Service was very good.
Stayed 3 nights in Jul 2023
Response from Reception on 27 Jul 2023
Dear Stephen,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regards,OlenaTeam Hotel de Jonker

10/10 Excellent

Jacinda

Travelled with family
Liked: Cleanliness, room comfort
We really couldn’t fault this place- it had everything we needed, friendly reception staff and a good, quiet location.
Stayed 3 nights in Jul 2023
Response from Reception on 27 Jul 2023
Dear Jacinda,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regards,OlenaTeam Hotel de Jonker

2/10 Terrible

shaun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Reception on 21 Jul 2023
Dear Guest ,Thank you for the trust you have placed in Hotel de Jonker and for taking the time share yourreview online.Please allow me to apologize for the inconvenience you have experienced with us. Your feedbackwill be shared with the entire team as we know how important it is for any improvements.Finally, we are grateful that you have given us the opportunity to share your comments and weensure you that they are valued.We are looking forward to welcome you back at Hotel de Jonker.With kind regards,OlenaTeam Hotel de Jonker

10/10 Excellent

Maria

Stayed 4 nights in Jun 2023
Response from reception on 27 Jun 2023
Dear Maria ,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regards,OlenaTeam Hotel de Jonker

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean, private and lovely property. Very comfortable for a family if four.
Stayed 3 nights in Jun 2023
Response from Reception on 23 Jun 2023
Dear Mary,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel deJonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regards,OlenaTeam Hotel de Jonker

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Reception on 12 Jun 2023
Dear Louis ,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regardsOlenaHotel de Jonker Team

8/10 Good

James

Liked: Cleanliness
Updated rooms, but no lobby.
I booked the De Jonker because our two favorite hotels in Amsterdam were full. The location is great, close to but not in the center, near the zoo, botanical garden, and Oosterpark. Good dining nearby. The hotel has no lobby, only a small reception desk. The theme is dark gray and black, and there is no color at all. Sort of gloomy. That said, the room was updated nicely, had a kitchenette, the shower room was excellent, the bed comfortable. The staff was not always visible, but were helpful when needed.
Stayed 3 nights in May 2023
Response from reception on 2 Jun 2023
Dear James,Thank you for sharing your experiences of your stay at Hotel de Jonker.We really appreciate your feedback, as we are always aiming to improve our performance andservice.We are happy to read that you were satisfied with the locationI am sorry for the inconvenience you have experienced regarding the decoration. I will share your feedback withthe management, to see how we can improve this in the future.Thank you for staying at Hotel de Jonker. We would be excited to welcome you again.With Kind regards,OlenaTeam Hotel de Jonker

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was just fine and they had the room ready prior to the check in time. The place was really nice. Especially the bathrooms. There might have been some slight fixtures that needed tightened up but it was a really great spot. Bed was comfortable and my overly particular wife loved it.
Stayed 2 nights in Apr 2023
Response from Reception on 22 Apr 2023
Dear Guest,We would like to thank you very much for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team.We would be honored to welcome you again.With kind regards,OlenaTeam Hotel de Jonker

6/10 Okay

Verified traveller

Travelled with group
Very unfriendly staff, different rules for guests
Unfortunatley, our stay was not as good as we expected following reading the good reveiws. We went for a weekend away and luckily a member of staff who wasn’t overly friendly was heading into the propert at the same time enabled us to enter. The reception staff weren’t very welcoming and when we asked if there was somewhere to leave our luggage we were able to in our room which also still had the previous guests luggage still in bear in mind it was 2:30pm with check in at 3pm. Our room was for 4 guests with 2 bedrooms/2bathrooms. The walls looked damaged and the beds didn’t have a proper mattress. The bathrooms were the best bit decor wise however we’re very small. The worst part about our stay was the noise levels in both the evening and morning, one morning we heard another guest having an argument with hotel staff at 7am. Every morning and evening we were awoken at some point whilst in bed by the noise in the corridor and entrance doors. The night before we were due to check out we asked if we could store our luggage for a few hours as we weren’t leaving the city till the afternoon and hotel staff replied “no we do not do that here” I explained previous guests had done so before we arrived as we had seen their bags but no we were not allowed to do so. Instead we had to pay extra to store our bags in the city which was just not the best end to our trip. Overall, staff unfriendly, average rooms and very noisy.
Stayed 4 nights in Feb 2023
Response from Reception on 15 Feb 2023
Dear guest, First of all, I would like to thank you for taking time to advise of your recent stay at Hotel De Jonker. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize with the points you mention in the review. This level of service is certainly not acceptable and will be addressed with the concerned party. Please accept my apology, and I hope this has not put you off a return stay with us again. With kind regards, Flori Team De Jonker

6/10 Okay

Caroline

Stayed 2 nights in Jan 2023
Response from Reception on 30 Jan 2023
Dear Caroline,Thank you for sharing your experiences with us during your stay at Hotel De Jonker.Your feedback is greatly appreciatedWith kind regards,Team Hotel De Jonker

6/10 Okay

Neil

Liked: Cleanliness
Not bad
Room was good but very warm meaning we had to leave window open permanently which then meant road and people noise at night became an issue Good location just outside centre but on tram line Disappointed there was no availability for late check out or luggage storage- offer of use at sister hotel 2km away! Not bad but slightly expensive for what it is
Stayed 4 nights in Oct 2022
Response from Elien on 23 Oct 2022
Dear Neil,We appreciate you taking the time to provide us with such candid feedback of your stay at Hotel de Jonker!We are very sorry to hear that your stay did not meet nor exceeded your expectations. However, we are happy to hear that you liked our location. Thank you for making us aware regarding the warmth of the room. We are taking corrective measures to avoid this from happening again.Kind regards,Team Hotel de Jonker

6/10 Okay

Arkady

Travelled with family
Disliked: Room comfort
Good for a short term only
Stayed 10 days in this hotel and could say that this hotel is not comfortable for a long stay. Hotel does not have laundry facilities and no laundromat in the area. Very limited furniture in the room, probably owners of hotel took as a model picture of the room from Van Gogh museum. There are no closet or chest drawer or simple shelves only pipe and 5 hangers Kitchener is missing basic staff like pasta strainer, tostet. On the positive note area is good and convenient transportation, nearest supermarket 15 min walk. Daily cleaning is convenient. Bed is comfortable. Customer service is helpful and friendly
Stayed 10 nights in Sep 2022
Response from Reception on 10 Oct 2022
Dear Arkady, Thank you for the trust you have placed in Hotel de Jonker and for taking the time share your review online. Please allow me to apologize for the inconveniences you have experienced with us. Your feedback will be shared with the entire team as we know how important it is for any improvements. Finally, we are grateful that you have given us the opportunity to share your comments and we ensure you that they are valued. We are looking forward to welcome you back at Hotel van de Vijsel. Kind regards,Team hotel de Jonker.

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Perfect for longer stays
Nice studio well equipped. Very good bed. Missed cupboard for clothes. Very dark studio painted in dark coulors: white would make the space brighter and bigger. Very quiete. Would cetainly recommend it.
Stayed 5 nights in Sep 2022
Response from Reception on 27 Sept 2022
Dear Catherine , We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay in Hotel van de Vijsel. Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again.Kind regards ,Team hotel van de Vijsel

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Reception on 27 Sept 2022
Dear Athena , We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker . Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. Kind regards ,Team Hotel de Jonker

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, unique property. Quirky layout with multiple levels in our room. Rooms were quiet with sleeping area away from entrance. Very close to a tram stop which made getting into the centre very easy, we also walked in a couple of times to explore the city. Staff were helpful and friendly. A small kitchen area and sitting room. Unfortunately we were a group of three but they had made up the sofa bed for a fourth so we did not get to use that as well as we could. One minor bad point we left our luggage in the room as 12pm check out got back and could not get in. Staff were helpful letting us back in though so a minor note. Would stay again when we go back to Amsterdam.
Stayed 3 nights in Aug 2022
Response from Reception on 27 Sept 2022
Dear Alison , We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker . Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. Kind regards,Team hotel de Jonker

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time staying here in Amsterdam. As a family with young kids, I was hesitated to take them to Amsterdam hence super careful with the location of our hotel. Came around de jonker, thought I’d give it a go, it didn’t disappoint at all and tbh it was over our expectations and was one of the highlights of our mini holiday in Amsterdam. We got a very nice two story room, with two en-suite, very spacious and high ceiling windows looking out to the nice view cross the road. The area is walking distance to city centre if for my two young kids, we didn’t need any public transportation at all. Loads of restaurant walking distance to the hotel. The reception was super friendly, although the QR code system was a bit of a inconvenience, we had a little panic first arrived, but called them and they sorted it straight away. Would always be our first option going to Amsterdam in the future
Stayed 2 nights in Aug 2022
Response from Reception on 27 Sept 2022
Dear Alan , We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay in Hotel de Jonker. Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. Kind regards ,Team hotel de Jonker.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay and the area was wonderful.
Stayed 3 nights in Jul 2022
Response from reception on 6 Aug 2022
Dear Lisa , We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay in Hotel van de Vijsel. Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Maya Mohrah Team Hotel van de Vijsel

10/10 Excellent

Ronni

Travelled with group
Liked: Cleanliness, room comfort
Great stay!
Very good location, stayed in a dulux suite and didn’t disappoint.
Stayed 4 nights in Jul 2022
Response from reception on 26 Jul 2022
Dear Mr. Ronni, Thank you for writing a review about your stay. We are happy to read that you were satisfied with your stay. If travels bring you back to Amsterdam, we are more than happy to welcome you again. With kind regards, Lisa

10/10 Excellent

Huiching

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
overall good stay and nice place
Stayed 3 nights in May 2022
Response from Reception on 10 Jun 2022
Dear Huiching, Thank you for sharing your experiences with us. We´re so glad that you had a lovely stay with us. Hopefully you´ll carry the memories with you for a long time coming. We´d love to welcome you once more in the future. Kind regards, Ashley

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff was friendly and helpful. Museums and shopping areas all within a 30 minute walk. Away from heaviest tourist traffic.
Stayed 6 nights in May 2022
Response from Reception on 30 May 2022
Dear Richard, Thank you for sharing your experiences with us. We´re so glad that you had a lovely stay with us. Hopefully you´ll carry the memories with you for a long time coming. We´d love to welcome you once more in the future. Kind regards, Ashley

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bit far away from downtown Amsterdam but close to the zoo and various restaurants - extremely high ceiling and great amenities. We could hear people outside due to the layout of the hotel but that is because it is a studio. Would recommend.
Stayed 3 nights in Apr 2022
Response from Reception on 5 May 2022
Dear Paul, Thank you for leaving a review for us. We're glad to read that you had a lovely time in our cosy hotel. Hopefully you had a great time for the rest and loved exploring Amsterdam. We'd love to see you return to us again. Kind regards, Ashley

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Half a block from Tram 14 stop that takes you right downtown.
Stayed 4 nights in Apr 2022
Response from Reception on 2 May 2022
Dear Michael, Thank you for sharing your experience with us. We're so glad to read that you had such a wonderful stay with us and were able to enjoy all the comforts that we bring to guests. We hope you made some lovely memories of your trip to Amsterdam and that you'll carry them for a long time to come. We'd love to welcome you back once more! Kind regards, Ashley

8/10 Good

Rosa

Stayed 3 nights in Apr 2022
Response from Reception on 26 Apr 2022
Dear Rosa, Thank you for sharing your experience with us. We're so glad to read that you had such a wonderful stay with us and were able to enjoy all the comforts that we bring to guests. We hope you made some lovely memories of your trip to Amsterdam and that you'll carry them for a long time to come. We'd love to welcome you back once more! Kind regards, Ashley

10/10 Excellent

Mihnea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for a nice and cozy stay in Amsterdam!
Stayed 1 night in Apr 2022
Response from Reception on 12 Apr 2022
Dear Mihnea, Thank you for leaving a review for us. We're glad to read that you had a lovely time in our cosy hotel. Hopefully you had a great time for the rest and loved exploring Amsterdam. We'd love to see you return to us again. Kind regards, Ashley

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Jonathon

Liked: Cleanliness
Excellent hotel
Staff are lovely, very helpful and very warm. They go above me behind to make your stay beautiful
Stayed 2 nights in Mar 2022
Response from Reception on 30 Mar 2022
Dear Mr. Jonathon, First of all, we would like to thank you for sharing your experience online. We are delighted to read that you enjoyed your stay at Hotel De Jonker Urban Studio's & Suites. To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully, we may welcome you again in a near future. With best regards, Lisa Team Hotel De Jonker Urban Studio's & Suites

10/10 Excellent

Chiara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful room, great service, super nice, very clean, very comfortable. would highly recommend
Stayed 1 night in Mar 2022
Response from Reception on 22 Mar 2022
Dear Chiara, Thank you for taking the time to write a review about your stay. We are delighted to read that you enjoyed the beautiful room and the great service. Should travels bring you back to Amsterdam, we are more than happy to welcome you again. With kind regards, Lisa Team Hotel De Jonker Urban Studio's & Suites

6/10 Okay

Katlin

Liked: Cleanliness
Good location but a bit noisy.
Location was excellent but the room was on the main road and because windows are not double glazed then you hear all the noise from the tram and people walking by.
Stayed 2 nights in Nov 2021
Response from reception on 23 Nov 2021
Dear Kaitlin, Thank you for writing a review about your stay. We are happy to read that you were happy with the location of the hotel. However, we are sorry to read that the location of the room was not to your likening because of the noise. Nevertheless, we hope that this did not affect your stay too much. Should you travel to Amsterdam again, we hope to welcome you back. With kind regards, Lisa Team Hotel De Jonker Urban Studio's & Suites

10/10 Excellent

KAEDE, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed at Studio. Beautiful interior and amazing layout for the room. Very nice kitchen. The view of the zoo restaurant is amazingly cute. There was no shelf or drawers to put your clothes in— it was hard to maintain the cleanliness without any storage but 3 hangers.
Stayed 5 nights in Sep 2021
Response from Reception on 15 Sept 2021
Dear Kaede, Thank you for taking the time to write a review about your stay. We are glad to read that you were happy with the interior, the kitchen, and the view. We are sorry to read that there was not enough space for your clothes. We will investigate how we can improve this. If travels bring you back to Amsterdam, we are more than happy to welcome you again. With kind regards, Lisa Team Hotel De Jonker Urban Studio's & Suites

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area of the hotel was very nice. Not too loud and only 7 minutes away from the downtown of Amsterdam by bike. The bed was very comfortable, room service and a small kitchen were available which was very practical. The rooms were very clean except some stains on the curtains. But overall it was a very pleasant stay and the next time I will definitely choose this hotel again!
Stayed 5 nights in Jul 2021
Response from Ranja on 14 Jul 2021
Dear Valued Guest, Thank you for staying at De Jonker Urban Studios and Suites. We are very happy to learn that you have enjoyed your stay in Amsterdam and that we were a part of that. We will share your feedback and compliments with our entire team. We are looking forward to welcoming you again with us. Kind regards, Ranja - Team De Jonker Urban Studios and Suites

10/10 Excellent

O

Liked: Cleanliness, room comfort
solo Trip To Dam
Nice spacious room with good natural lighting. staff were extremely helpful especially Joseph who went beyond my expectations to ensure my visit to De Jonker And Amsterdam was a pleasant one. i will definitely be coming back and recommending to family and friends.
Stayed 2 nights in Oct 2020
Response from Reception on 2 Nov 2020
Dear O, Thank you for staying with us and your positive feedback. We are pleased to read Joseph gave you such an amazing experience here in Amsterdam. We hope to welcome you or your friends again soon! Kind regards, Team Hotel De Jonker Urban Studio's & Suites

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2020
Response from Dayenne on 2 Sept 2020
Dear guest, Thank you for staying with Hotel van de Vijsel. It is so good to hear that you rate your stay with us at a 5 star. We would love to welcome you again any time for your next trip to Amsterdam. Kind regards, Dayenne Team Hotel van de Vijsel

8/10 Good

Shane

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Easy to find, well equipped and accessible.
QR codes as keys take some getting used to so make sure you have you phone charged, carpets need a clean and in our apartment the walls are painted silk so touch ups are very obvious. The beds are comfy, bathroom is lush, very modern and contemporary, iron, tea and coffee, complementary toiletries. Even robes and slippers. Team stop two mins away, lovely cafe and cycle hire next door. Close to central, 10 mins tram, 15 mins cycle, 30 mins walk. Loved it and would stay again.
Stayed 2 nights in Sep 2019
Response from Team De Jonker Urban Studios & Suites on 5 Oct 2019
Dear Shane, Thank you for taking the time to share your thoughts with us about your recent stay with us in Amsterdam. We are really excited to learn that you enjoyed your time at De Jonker. We enjoy reading your comments on the facilities inside the room and the location of the hotel. Should you plan to visit Amsterdam once again, we would be more than happy to welcome once again. Kind regards, Cas Team De Jonker Urban Studios & Suites

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
great rooms and spacious but no hotel reception making check-in difficult
Stayed 4 nights in Sep 2019
Response from Team De Jonker Urban Studio's & Suites on 26 Sept 2019
Dear Guest, Thank you for staying with us at De Jonker Urban Studios & Suites. We are glad to learn that you enjoyed your stay with us. As is described on our Expedia webpage, this property indeed does not have a reception. However, we aim to provide our guests with enough information who to reach out to in case there are questions or requests. Once again, thank you for staying with us and we would be more than happy to welcome you once again. Kind regards, Cas Team De Jonker Urban Studio's & Suites

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Seb on 19 Sept 2019
Dear valued guest, Thank you for taking the time to rate your stay at De Jonker. We are very pleased to see that you have enjoyed your stay with us. We hope you have enjoyed your time in Amsterdam and that we may welcome you back on your next trip to Amsterdam. Kind regards, Seb Team De Jonker

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break
Lovely little hotel for a short stay in Amsterdam! Great location with a nice atmosphere and close to the tram stop. We had breakfast at Cafe Koosje just across the road and it was delicious. Would highly recommend!
Stayed 2 nights in Aug 2019
Response from Seb on 14 Aug 2019
Dear Emily, Thank you for taking the time to write a review about your stay. We are pleased to read that you have enjoyed your stay with us and that you like the hotel. We hope we may welcome you again in the near future. Once again thank you for staying with us and for taking the time to write a review about your stay. Kind regards, Seb Team van de Vijsel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location being so close to the zoo and only a 20/30 minute walk from the Main Street down by the station. The room was perfect, lovely bathroom and bedroom and cleaned, with supplies refreshed each day. There were a few chips in the paint on the wall as you come down the stairs but nothing major or that bothered us. We received the code for entering the building just before check in which comes with step by step instructions on how to use it for an easy entrance to the building and to your room. One downfall is that the hotel where you can store your luggage before checkin is a half an hour walk from the apartments in the opposite direction and a half an hour walk from the train station, so it’s a fair walk if you don’t want all your holiday money going on taxis. However, the staff at that hotel were happy to look after our luggage before checkin and after checkout and even took time to go through a map of the city with us with lots of recommendations of places to go and things to do. We only saw a member of staff twice at the apartments in the three days that we were there, which wasn’t an issue for us, but may be for someone who requires assistance. The only other downfall is that on our final morning we were woken by lots of continuous banging from housekeeping. With the bedroom being downstairs every bang echoed through the room. Other than that, perfect accommodation, perfect room and an amazing trip away! We will definitely be staying again!
Stayed 2 nights in May 2019
Response from Dora on 24 May 2019
Dear valued Guest, thank you for reviewing your recent stay at De Jonker Studios & Suites. We are glad to have received such positive feedback. We would be honoured to be able to welcome you back during your next visit to Amsterdam. Warm regards, Dora Team De Jonker

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
I like the availability of a kitchen and ability to make meals as desired. Would like to have had seating other than a table and chairs or the bed. The bed was comfortable,but one of the rooms a family stayed in had a hair in the bed upon turning it down.
Stayed 1 night in Mar 2019
Response from Dora on 11 May 2019
Dear valued guest, thank you for taking the time to review your stay at De Jonker Urban Studios & Suites. We are happy you had an overall good experience with us. I regret to hear about your feedback with the hair. Our maids are not wearing hairnets. I am very sorry for the inconvenience we have caused. I will share your experiences with our management team to see, how we can improve. We are looking forward to welcoming you back to Amsterdam in the near future. Warm regards, Dora Team De Jonker

8/10 Good

Lee

Liked: Staff & service, room comfort
De Jonker stay
Our experience staying here overall was good! Only downside was the carpet not being clean (like it hadn’t been hoovered properly) and the bin in the bathroom was still full with another persons rubbish in. Other than that the beds were clean and comfy. The interior design was lovely, however there were a few holes of chips in the wall. The location was ideal with excellent transport links to the center of town. The Tram stop is only a few yards from the hotel and really efficient. I would definitely stay here again.
Stayed 3 nights in Apr 2019
Response from Dora on 6 May 2019
Dear Lee, thank you for leaving this review on Hotels.com. We really appreciate your feedback, it is necessary for our continuous improvement. I am happy you had an overall good stay. I will share the feedback regarding the cleanliness of the room with the responsible department. Warm regards, Dora

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Cancelled my reservation after booking it..had no place to stay in Amsterdam..
Stayed 1 night in Apr 2019

10/10 Excellent

hubert

Liked: Staff & service, room comfort
Unique modern comfortable designed room
Great location with bistros and restaurants all around. All convient electronic check in. Tram at next main intersection verry convinient. I liked the room design but my room could use repainting and mantiance the walls were scratched by previous use. Otherwise great ambiance.
Stayed 1 night in Apr 2019
Response from Isabel on 9 Apr 2019
Dear Hubert, Thank you for writing a review of your stay with us, your feedback is of utmost importance to us. I am excited to read that you enjoyed the location of our hotel, as well as the look & feel of our hotel. Thank you for your stay. If you are travelling to our area again soon, it would be a pleasure to welcome you in our hotel. With kind regards, Isabel Team De Jonker Urban Studios & Suites

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018
Response from Bente on 23 Dec 2018
Dear Anonymous, Thank you for taking the time to review Hotel van de Vijsel. Your input, as well as the feedback from all our guests is vitally important to us and we always want guest’ expectations to be met upon arrival. I deeply regret that we have not met your expectations. Our apologies for the inconvenience you have experienced. I will discuss this review with the team, in order to prevent this from happening in the future. With kind regards, Team Hotel s de Vijsel

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t read carefully and didn’t realize I would be staying in an apartment. It did turn out to be a great apartment. Great location. The biggest challenge is storage space for everything, and missing an initial contact that had valuable information. Other than that it was great
Stayed 2 nights in Nov 2018
Response from Team De Jonker on 6 Dec 2018
Hi Spencer, Thank you for taking the time to review your recent stay with us at De Jonker. We are indeed self-servied apartments and so we don't have an onsite reception team to assist. However, we do have staff available 24/7 in case anything goes wrong throughout your stay. I am thrilled to read you enjoyed the apartment though! Next time you're in Amsterdam, we have several more traditional hotel properties which you may like much more! Kind regards, Eleanor Team De Jonker