Twin Room Souterrain (Limited View)

Reviews of Hotel Notting Hill

4 out of 5
Hotel Notting Hill
Westeinde 26, Amsterdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Lively staff which had already upgraded me to large room overlookin bak gardens Quiet neighborhood near tram to rijksmuseum. Or 15 minute walk. Neasr full supermarket
Stayed 4 nights in Mar 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything we wanted to do. Friendly helpful staff.
Stayed 3 nights in Mar 2024

8/10 Good

Tung

Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ariadna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first night was really bad it’s so hot inside the room because we are in the -1 level so it didn’t have window to open. Even their staff said he felt the heat when we first opened the door. He brought us a buckets of ice but they don’t have fans. They confirmed the AC was broken. All of us were so hot and can’t sleep well. Then I’ve talked to them about it, they mentioned they are fully booked and one of the room will be available after the guests checkout out. I told them to text or email me so I can’t come back to pack my stuff to move to another room. I didn’t get any updates for the whole day. When we went back to the hotel after our activities, they told me they packed and moved my stuff to the new room. WHAT?? I was so shocked to hear that. I told them it’s not ok to touch our personal items. They were very apologetic. They tried to resolve it by refund some of the hotel fees. Staff were very nice. However, packing my stuff was a big no no. We went back to the hotel around 1pm to rest a bit because it was raining so hard. Then we heard all kinds of remodeling noise. Drilling, pounding,etc. it doesn’t bother me much cos I didn’t nap but my husband said it’s too noisy. They also won’t serve lunch or dinner. Breakfast was really good. Staff also helped to book a van for the ride to the airport. The beds were comfy. This hotel may earn the last spot on my 4 stars hotel preference list.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

We had a
Stayed 3 nights in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that were always helpful. The rooms were clean and modern feeling. Very comfortable beds.
Stayed 3 nights in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for seeing Amsterdam. Walking distance to lots of things (Heineken Experience, stores, etc.) and good local places to eat. The staff is amazing and so welcoming. The ONLY think I could pick at was the hair dryers in the rooms need upgraded, but that was a tiny thing! We will stay there again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were great, local area great and close to transport. Would stay again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located nearby several tram lines that take you anywhere. But you can find a strip of shopping street just 5 minutes away. Amsterdam is also walkable but watch out for speedy bikes around you. The hotel is modern with excellent amenities and topped with exceptional guest service and very friendly staff who are there to help you. Highly recommend.
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The background to the front desk composed out of vintage leather suitcases
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Tram stop one block away. Shopping down the street. Rooms are nice and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! Staff was very nice and friendly. The facility is clean and the rooms are nicely renovated.
Stayed 1 night in Nov 2023

8/10 Good

Steven, Larchmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Paola, River Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Rochelle

Stayed 2 nights in Sep 2023

8/10 Good

FRANK

Great room and service.
Stayed 3 nights in Oct 2023

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice room. Found location incovenient, particularly in terms of good dining options nearby.
Stayed 1 night in Oct 2023

10/10 Excellent

Vinay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for our short trip, it was across the road from the Albert Coup market, 10 minute walk from the Heineken brewery and 20 minute walk from the Reiks area. The tram station is close which made travelling to other areas in the city very easy. Was very satisfied with our stay and the staff were also incredibly friendly and helpful with suggestions of things to do.

8/10 Good

ahmad

Stayed 3 nights in Oct 2023

10/10 Excellent

Linda, Lakesite

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel recommended to us by friends. Less than 1/2 block from hop on hop off boats, restaurants, open air market and a lot of other must sees very close. The staff is phenomenal- so helpful and courteous. Beautiful hotel, big rooms and bathrooms Very clean, beautifully styled and a wonderful atmosphere. Breakfast was fantastic also! You will enjoy your stay at NottingHill!
Stayed 3 nights in Sep 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 4 nights in Sep 2023

8/10 Good

Trina

Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Raphael made my arrival very easy after flying all night with little or no sleep ..... and magically my room was ready earlier than expected! Room itself was lovely, bed great, bathroom great and a Nespresso machine for the morning. No rest for the weary though, headed out and walked the Museum area and Southern Canal Ring, hotel location was perfect!
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discovered by accident but I'm so glad I did. From the minute you walk in you can tell this is a great place to stay, staff couldn't be more helpful, clean presentation all round, nice fresh smell on entry smells a bit like Davidoff Cool Water being pumped in reception. Good size room, spotloss barring one small issue that got resolved instantly and a pleasant place to get your head down when you've had a hard day out and about. Looking forward to a return visit!
Stayed 2 nights in Aug 2023

10/10 Excellent

Danilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Location was in a nice neighborhood. Was easy to get around on the tram. The hotel was a lot nicer than I was expecting. The room was clean and comfortable.
Stayed 2 nights in Aug 2023

2/10 Terrible

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute rubbish place to stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Rosalinda

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
4 stars
Stayed 3 nights in Aug 2023

10/10 Excellent

Shuyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Yvette

Travelled with family, Travelled with group
Liked: Amenities
Spacious room and accommodating staff at the front desk.
Stayed 3 nights in Aug 2023

4/10 Poor

Michal

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing service and cleanliness
We did not enjoy our stay here. The staff are not very engaging, kind or attentive and require additional training especially at the front desk. We travel a lot so this stood out to us. Smiles and attention missing throughout the stay. At breakfast same thing - people are doing their jobs but it’s obvious they’re not enjoying it. Cleanliness in the room - Also needs improvement. See the pictures, limescale and mold in the bathroom - This hotel has a lot of opportunity to be so much better. I don’t think we’ll be back - service training needed big time. The gym is sad and cramped - a small room with three pieces of equipment to tick the box. Not sure anybody would ever work out there.
Stayed 1 night in Jul 2023

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and up to date Reception staff were very helpful (Currently construction on street in front of hotel but the work didn’t start until we were already up and moving) Close to tram and loads of little restaurants Much quieter than Old Town area but this is very easily accessible
Stayed 3 nights in Jul 2023

6/10 Okay

Jay

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area is perfect if you are looking to be out of the chaos of the city center. Walking distance to the museum district. The bathroom door was frosted glass framed with clear glass - NOT a ideal for a family room. Air Conditioning was out for the entire first night - it was very hot in the basement level.
Stayed 4 nights in Jul 2023

4/10 Poor

Michal

Stayed 3 nights in Jul 2023

4/10 Poor

Mr. Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
cleanliness was subpar with poor support from staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Hotel Notting Hill several times and it is always a great experience. The staff is great and the area around the hotel is wonderful. Easy to access from Centraal Station. Highly recommend.
Stayed 4 nights in Jul 2023

6/10 Okay

Sergio

Travelled with family
Liked: Property conditions & facilities
The front desk was very friendly. The room was small. The cleaning service went in and changed the towels but did not clean the room or bathroom. We had to ask for more soap because the cleaning service hadn’t refilled the toiletries.
Stayed 2 nights in Jul 2023

10/10 Excellent

Laszlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lot of construction around the property
Stayed 2 nights in Jun 2023

10/10 Excellent

Hossein

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel, nice staff! Great breakfast!
Stayed 2 nights in Jun 2023

6/10 Okay

ELIZABETH, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very helpful and polite front desk. Check in a breeze. Room larger than expected, clean. We had bottom floor. Overall, very pleased with our stay.
Stayed 3 nights in May 2023

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff. Nice room.
Stayed 2 nights in May 2023

10/10 Excellent

cynthai

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been carefully decorated which not only works but looks wonderful. The staff are super helpful. the hotel is very clean. I would definitely stay again.
Stayed 1 night in May 2023

10/10 Excellent

VIOLETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to museums,grocery,market.Tram stop close by.Excellent staff service,Rafaelle checked us in,he was quite friendly and helpful in orienting us to the area and sites closeby.Very comfortable room.
Stayed 3 nights in Apr 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
We had a very enjoyable stay. The hotel is well placed for visiting museums such as the Rijksmuseum (approx 15 mins walk). The hotel room and shower room were stylishly decorated and spacious, the staff were friendly, helpful and efficient. There was a good choice of food options at the breakfast buffet,
Stayed 3 nights in Apr 2023
Response from Jewel on 30 Apr 2023
Dear Andrew,We are pleased to hear that you enjoyed your stay at our hotel and appreciate for your rating on expedia.We look forward to seeing you again!With kind regards,Front Office TeamHotel Notting Hill