Phoenix Hotel Guide - Arizona Mills Mall hotels in Phoenix, United States of America.

"We were going to only stay here for 1 night, because we flew in after midnight and we couldn’t get into our hotel for our cheer event until 10 am. This property looks nothing like how it’s advertised on the internet. We checked in and checked out with on an hour. I had to find a different hotel. The room was not clean stains on the pillows, bedding, the curtains had stains on them, the air conditioning and heating looked dirty with mold and ceiling had patched work from water damage. Outside of the property was fenced in it looks like an old vacant gas station that has been sitting there for 20 years. I paid $219. I did get my money back after talking with management at the hotel and Expedia the next day. This place is very run down."

"Yes"

"Bed was comfy. No blow dryer on the room we stood in. Towels were not the cleanest. Staff was nice."

"Horrible place to stay. Don’t waste your money or time. No smoking but put us in a dirty room that stunk of old smoke, we complained the next room was extremely dirty. The floors were not swept or washed,dirty toilet ,cockroaches. There was garbage all in the stairwells and a full disgusting garbage can under the stairwell. "

"Staff was nice"

"The two rooms I reserved was nasty. I checked in through a kiosk machine, so I was unaware how to report the rooms because it was not a physical person onsite. The heater didn't stay on. It was food in the rooms. Shrimp shells in one room. No clean towels in neither hotel and dirty tubs. Also it was roaches in the room and one was found in the bed. I have been trying to reach someone to help me and NO I DONT WANT A COUPON BECAUSE I WILL NEVER VISIT ANOTHER MOTEL 6."

"The water park was so much fun! Rooms were beautiful. I loved how many pools they had. Golf course was gorgeous. The water park should’ve stayed open a couple hours later."

"Staff has shortfalls and poor customer service skills "

"Didn’t know there was a pool my restroom door was broken tv didn’t work and room dirty"