Rapid City Hotel Guide - Art Alley hotels in Rapid City, United States of America.

"The room was not clean when we arrived, although it had been released for us to occupy. The carpeted floor had not been vacuumed. There were peanuts on the floor and lint, etc. that had not been vacuumed. The bathroom had not been cleaned. There was a dried up contact on the tile floor. The breakfast was bordering on terrible. The eggs were cold, the oatmeal was cold. I had to find the breakfast attendant to notify her we needed forks. She was in the preparation room . . . sitting on a chair and texting on her phone. Will not stay at a Country Inn & Suites again. We had to check out a day early and we were not given a refund even though we were checking out prior to check-out time . . .stating we had booked for 3 days. I am sure they re-rented out paid for room, even though it was paid for by us."

"I got a call from the property about an hour before check in letting me know they had double booked and I wouldn’t have my room available. Their team sprang into action and booked me a room at a neighboring property and refunded the reservation cost. In addition to the stay being at no cost, they even sent over a gift basket. Their actions proved to me that they truly put the customer first, even if they aren’t able to accommodate at their property. Amazing service recovery! You have earned a life long customer."

"Excellent breakfast bar, clean exercise room and walkable to many places in the downtown area."

"The room and property are mediocre. Bed and pillows were incredibly uncomfortable. Not a great nights sleep at all. It was nice to be downtown and have free parking. "

"Clean rooms"

"Cute house that worked well for our visit. Three adults were able to have separate bedrooms which was perfect. Kitchen was well equipped. Location is central to everything. Finally, our host was very friendly and responsive. We would stay again."

"We loved our stay! Clean, comfortable, and close to downtown. Would definitely stay again! "

"Great accommodations for a great price! Host was super helpful and check in was extremely smooth. 10/10 would stay there again!"

"Great stay"