Exterior

Reviews of Mövenpick Resort El Sokhna

5 out of 5
Mövenpick Resort El Sokhna
64 km Suez-Zaafarana Road, Ataqah

Reviews

8.2

Very good

Rating 10 - Excellent. 108 out of 278 reviews" "
Rating 8 - Good. 107 out of 278 reviews" "
Rating 6 - Okay. 37 out of 278 reviews" "
Rating 4 - Poor. 17 out of 278 reviews" "
Rating 2 - Terrible. 9 out of 278 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Mary, Tucson

Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ezza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family vacation in the hotel for second time and it was wonderful Staff are very helpful and food is so delicious with so many options Views are to die for with mountain in one side and Red Sea like a magic carpet on the other side Very close to Cairo House keeping team is excellent and made our stay a memorable one We had so much beautiful memories and will definitely come back very soon
Response from Front Office Mnager on 3 Dec 2023
Dear Ezza,I would like to seize this opportunity to thank you for the time you spent to provide us your highly valuable feedback regarding your recent experience at the Movenpick Resort El Sokhna.We are delighted that you have enjoyed your stay, Rest assured your kind words have been shared with our team. I am certain this will encourage them to create even more memorable experiences for our guests.Your recommendation is truly appreciated and we are looking forward to welcoming you back soon.Sincerely,Hotel Management.

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Office Mnager on 2 Oct 2023
Dear Mr. Mohamed,Thank you for taking the time to tell us about your experience at the Movenpick El Sokhna.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

8/10 Good

safwat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit dated,it should not be advertised as 5 star hotel. The food is good but not wow. Staff are friendly and helpful within the available facilities
Stayed 4 nights in Sep 2023
Response from Front Office Mnager on 2 Oct 2023
Dear Mr. Safwat,Thank you for taking the time to tell us about your experience at the Movenpick El Sokhna. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

6/10 Okay

Salma

Everything was good except the food.
Stayed 1 night in Aug 2023
Response from Front Office Mnager on 2 Oct 2023
Dear Salma,Thank you for taking the time to tell us about your experience at the Movenpick El Sokhna. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

6/10 Okay

Osama

Liked: Staff & service
They need to improve the checkout process. As they wanted to impose late checkout charges thinking that we stayed in the room for longer.
Stayed 2 nights in Jul 2023
Response from MP Elsokhna on 4 Aug 2023
Dear Valued GuestThank you for taking the time to tell us about your experience at the Movenpick El Sokhna. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

2/10 Terrible

dalia

Stayed 3 nights in Jul 2023
Response from MP Elsokhna on 12 Aug 2023
Dear Valued GuestThank you for your recent visit and for taking the time to share your feedback with us, and please accept our sincere apology for any inconvenience you might have experienced with us. Your comment is well noted and will be taken into consideration and please rest assured that we will do our utmost to exceed your expectations when you next visit us.We look forward to welcoming you back at Movenpick Resort El Sokhna in what we hope will be the near future.Sincerely,Hotel Management.

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from MP Sokhna on 5 Jun 2023
Dear Valued GuestThank you for taking the time to tell us about your experience at the Movenpick El Sokhna. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

4/10 Poor

Mohamed Nagaty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is professional and helpful but the property is very dated, not well maintained and not very clean. Rooms were not clean and flies all over the property.
Stayed 2 nights in May 2023
Response from MP Sokhna on 5 Jun 2023
Dear Valued GuestThank you for taking the time to share your feedback with us.Please accept our sincere apologies for your unsatisfactory experience while staying with us. We assure you that your comments and concerns are thoroughly investigated to ensure this is addressed, since it truly is not indicative of our level of service. We truly value your feedback, and we look forward to welcoming you back at Movenpick resort El Sokhna soon for more positive experiences.Sincerely,Hotel Management.

10/10 Excellent

Maged

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting place Excellent beach Near Cairo Very reasonable price
Stayed 4 nights in May 2023
Response from MP El Sokhna on 10 May 2023
Dear Valued Guest, Thank you for choosing to stay at Movenpick Resort El Sokhna, and for sharing such a wonderful review.We are delighted that you had an enjoyable stay with us and that you felt our team members were friendly and kind and looked after you during your time with us.Looking forward to welcoming you back soon.Sincerely,Hotel Management.

4/10 Poor

Ali

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from MP El Skhna on 9 May 2023
Dear Valued GuestThank you for taking the time to tell us about your experience at the Movenpick El Sokhna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

8/10 Good

Waleed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from MP El Sokhna on 9 May 2023
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Movenpick Resort El Sokhna. It is always a pleasure to receive positive review. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a absolute dream come true! After traveling in nothing but dirt, mountains and construction you end up at a gorgeous 5 star resort. The rooms are all nice and great views. The Red Sea is perfect for swimming and water sports. There are cabana style areas with umbrellas and chairs. Food and bar service to the beach. The pool is the best part with a swim up bar with food service and cocktails, infinity pool and the back drop is a spectacular view of the mountains! I would return to Egypt if only for this location. Oh yes, the food was the best dinner I had on my whole trip!
Stayed 1 night in Apr 2023
Response from MP El Sokhna on 15 Apr 2023
Dear Valued Guest,I would like to seize this opportunity to thank you for the time you spent to provide us your highly valuable feedback regarding your recent experience at the Movenpick Resort El Sokhna.We are delighted that you have enjoyed your stay, Rest assured your kind words have been shared with our team. I am certain this will encourage them to create even more memorable experiences for our guests.Your recommendation is truly appreciated and we are looking forward to welcoming you back soon.Sincerely,Hotel Management.

8/10 Good

Sherif

Stayed 3 nights in Mar 2023
Response from MP EL Sokhna on 13 Apr 2023
Dear Valued Guest, Thank you for choosing to stay at Movenpick Resort El Sokhna, and for sharing such a wonderful review.We are delighted that you had an enjoyable stay with us and that you felt our team members were friendly and kind and looked after you during your time with us.Looking forward to welcoming you back soon.Sincerely,Hotel Management.

6/10 Okay

Andrew

Travelled with family
Stayed 1 night in Mar 2023
Response from MP Elsokhna on 18 Mar 2023
Dear Valued GuestThank you for taking the time to tell us about your experience at the Movenpick El Sokhna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

6/10 Okay

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a two-star hotel on five-star grounds. The pool, gardens and stunning beach setting are as advertised. The remaining parts of the hotel are super dated and in dire need of upgrades. Hotel rooms were dirty, with long hairs seen throughout and the bathrooms were stunningly in disrepair.
Stayed 3 nights in Feb 2023
Response from MP El Sokhna on 12 Feb 2023
Dear Mr. Jason,Thank you for taking the time to tell us about your experience at the Movenpick Resort El Sokhna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

2/10 Terrible

Ahmed

Stayed 2 nights in Jan 2023
Response from MP El Sokhna on 2 Feb 2023
Dear Mr. Ahmed,Thank you for taking the time to tell us about your experience at the Movenpick Resort El Sokhna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Mövenpick here is not Swiss
Mövenpick is a Swiss chain, but this hotel was bought by the french. I missed the Swiss touch. Went w friends, was caught guard that unmarried friends of opposite gender are not allowed even to enter the rooms of the other. Put a coldness on the stay. However, the hotel was good, the place was nice. Went in early January, when it's cold - given that, it was quite nice, a good little escape from Cairo.
Stayed 2 nights in Jan 2023
Response from MP El Sokhna on 20 Jan 2023
Dear Valued Guest,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We are glad to create memorable experiences.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management.

10/10 Excellent

Eyad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Very nice hotel on the beach and large pool. Professional staff and excellent food.
Stayed 1 night in Jan 2023
Response from MP El Sokhna on 5 Jan 2023
Dear Mr. Eyad,I would like to seize this opportunity to thank you for the time you spent to provide us your highly valuable feedback regarding your recent experience at the Movenpick Resort El Sokhna.We are delighted that you have enjoyed your stay, Rest assured your kind words have been shared with our team. I am certain this will encourage them to create even more memorable experiences for our guests.Your recommendation is truly appreciated and we are looking forward to welcoming you back soon.Sincerely,Hotel Management.

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Everthing were perfect and i enjoyed my stay very much Staff were friendly and very delecious food The buffet for the new year was amazing
Stayed 2 nights in Dec 2022
Response from MP El Sokhna on 5 Jan 2023
Dear Ms. Mona,We very much appreciate your comments regarding your stay at the Movenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy with nice a quiet atmosphere The food was great
Response from MP El Sokhna on 1 Jan 2023
Dear Mr. Hesham,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and are glad that we were able to exceed your expectations.We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management.

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location for families
This is a lovely resort with great amenities and food, however, it is probably better suited to families or young party goers than couples seeking respite and romance.
Stayed 3 nights in Dec 2022
Response from MP El Sokhna on 25 Dec 2022
Dear Valued Guest, Thank you for choosing to stay at Movenpick Resort El Sokhna, and for sharing such a wonderful review.We are delighted that you had an enjoyable stay with us and that you felt our team members were friendly and kind and looked after you during your time with us.Looking forward to welcoming you back soon.Sincerely,Hotel Management.

10/10 Excellent

Hassan Fahmy Yousef Hamed

Stayed 1 night in Nov 2022
Response from Mp El Sokhna on 19 Nov 2022
Dear Mr. Hassan,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and are glad that we were able to exceed your expectations.We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management.

10/10 Excellent

shahira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place friendly staff great food I highly recommend it
Response from MP El Sokhna on 11 Nov 2022
Dear Ms. Shahira,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and are glad that we were able to exceed your expectations.We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 4 nights in Oct 2022
Response from Hotel Management on 30 Oct 2022
Dear Valued Guest,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and are glad that we were able to exceed your expectations.We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management

8/10 Good

Virginia

Liked: Staff & service
Overall good, rooms needs a little love
Overall it was a good stay! The superior room we stayed in the main building was just ok, it would do with some refurb as some tiles were broken/lifting up when walking and the bathroom for sure needed a freshen up (sink glass moving, silicone mouldy, toilet & bidet chipped). The dinner was ok, would have loved to see more vegetarian/fish options and perhaps some more international cuisines. Breakfast was good, fresh crepes/pancakes made in front of guests would have been appreciated and also extending it until 10:30/11am as some people would not wake up early on holiday! Some sun lounges at the beach were super old and need replacing and it would be nice not to have AC on in the lobby and corridors on 24/7 when there’s no need. It would also be nice to get some free snacks & fruit + water throughout the day.
Stayed 3 nights in Oct 2022
Response from Hotel Management on 26 Oct 2022
Dear Virginia,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and are glad that we were able to exceed your expectations.We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Sincerely,Hotel Management

10/10 Excellent

Sherif

Stayed 4 nights in Sep 2022
Response from MP El Sokhna on 30 Dec 2022
Dear Mr. Sherif,Thank you for choosing the Movenpick Resort El Sokhna and for taking the time to share your pleasant experience. We have conveyed your comments to our team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near futureSincerely,Hotel Management.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
location and outdoor landscaping and lighting are very beautiful.
Stayed 3 nights in May 2021
Response from Hotel Management on 28 May 2021
Dear our valuable guest, We very much appreciate your comments regarding your stay at Movenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Hotel Management on 20 May 2021
Dear our valuable guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, service fraying at the edges
Location is great, as is the beach. However, it is unfortunate that the sea is "closed", swimming prohibited, before 09:00 and after 17:00 - there may be no lifeguard, but let people swim! Second downside, is a "24-hour-rooms service" that is closed at 11:00 AM, so it's impossible to order an early lunch. "Try again later", is the answer you get - at this level, "try harder."
Stayed 2 nights in Apr 2021
Response from Hotel Management on 7 May 2021
Dear our valuable guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management

10/10 Excellent

Fatima Zahra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing stay
Amazing experience from seamless checkin with great customer service from Alaa. Covid safety measures applied strictly, food is very good, beautiful beach. Room was sparkling clean and special mention for Mohamed Salah from housekeeping team. We will come back for sure
Stayed 1 night in Apr 2021
Response from Hotel Management on 6 May 2021
Dear Ms.Fatima, We very much appreciate your comments regarding your stay . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness
Beautiful beach and pool area with nice restaurant. Beautiful garden area. Food overall was good but not great. Room was clean but very dated and bit run down. Enforcement of Covid guidelines posted were lax... asked staff on several occasions to enforce.
Stayed 2 nights in Apr 2021
Response from Hotel Management on 22 Apr 2021
Dear our valuable guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.We have taken good note of your remarks regarding Covid19 guidelines, however the management team together with all departmental managers, check regularly our installations, revise all precautions so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Sincerely , Hotel Management

4/10 Poor

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I will never stay at Movenpick again
They need to establish the hospitality concept among employees; for example at checkout you can’t ask the guest to wait as we are checking the mini bar, they can can simply ask if we have used the mini bar. Just an example!
Stayed 4 nights in Apr 2021
Response from Hotel Management on 12 Apr 2021
Dear Mr.Mohamed, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020
Response from MP El Sokhna on 30 Dec 2022
Dear Valued Guest,Mövenpick Resort El Sokhna for your holiday, as well as for taking the time to tell us about your recent experience among us. Your comments has been forwarded to the concerning department to take a corrective action accordingly, Hope to see you in a near future.To remain, Hotel Management

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020
Response from Hotel Management on 6 Dec 2020
Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

8/10 Good

Tarek

Travelled with family
Liked: Staff & service, room comfort
Good hotel service, but becoming a little bit old
The hotel rooms are becoming a little bit old. However, they habe started upgrading some of the rooms.
Stayed 2 nights in Nov 2020
Response from Hotel Management on 6 Dec 2020
Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing hotel
Quite and comfortable hotel, perfectly located, just needs some renew attention, food is normal, beach is fine and pool as well.
Stayed 2 nights in Nov 2020
Response from Hotel Management on 25 Nov 2020
Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Rest assured that your constructive observation has been thoroughly discussed with all concerned in order to improve our services . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every things ware perfect
We enjoyed our stay and we would like to than all team work
Stayed 2 nights in Oct 2020
Response from Hotel Management on 22 Oct 2020
Dear Mr.Ahmed, We very much appreciate your comments regarding your stay at Movenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق فاشل موقع الفندق ممتاز خدمة غرف جيدة طعام لايتناسب نهائي تماما مع عدد نجوم الفندق طعام فاشل لم اكرر التجربة فندق حقيقي فقير جدا وجايلي شبه تسمم اخر يوم
Stayed 3 nights in Sep 2020
Response from Hotel Management on 23 Sept 2020
Dear our valuable guest, Thank you for the time you took out of your day to share your comments regarding your recent stay at Movenpick Resort El Sokhna . We sincerely regret reading that you were taken ill during your stay and lament not being informed immediately as we would have been able to assist you and call a doctor for a checkup. However we would like to reassure you on our hygienic procedures and point out that our hotel, like every other hotel of our company, undergoes regular internal and external controls on food safety and adheres to strict standards on food processing, manipulation and conservation; under no circumstances we would put our guests’ health at risk by offering food unfit for consumption.Moreover we reviewed our doctor logbook during this period with no reference to any complaint from the food . Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Hotel Management

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Hotel Management on 13 Aug 2020
Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jul 2020
Response from Hotel Management on 30 Jul 2020
Dear Ms.Anna, Thank you for your recent stay at Movenpick Resort El Sokhna. We really hope we could have served you better. Please accept our sincerest apologies for the inconveniences experienced. If there had been any incidents that made your stay not enjoyable, we sincerely apologize for this. We would also appreciate if you will be able to share more details about your experience to look into the issues and make the necessary improvements, wherever possible. Sincerely, Hotel Management

8/10 Good

BedoConstantine, Cairo

Travelled with family
Liked: Staff & service
Disliked: Amenities
The weather was amazing and the private beach was good. The building needs too much renovation
Stayed 3 nights in May 2020
Response from Hotel Management on 29 May 2020
Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the service and everything I don’t like the hotel manager
Stayed 2 nights in May 2020
Response from Hotel Management on 29 May 2020
Dear our valuable guest, Thank you for taking the time to tell us about your experience at Movenpick Resort El Sokhna.we lament reading that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Movenpick, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort all helpful wow. I loved the location good. Friendly. Nice view nice water
Stayed 1 night in Apr 2020
Response from Hotel Management on 29 May 2020
Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mövenpick Resort El Sokhna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quietness, friendly staff and great location. Small pool but a very nice beach.
Stayed 2 nights in Feb 2020
Response from Hotel Management on 23 Feb 2020
Dear Our valued guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort El Sokhna was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once again many thanks, and we hope to be able to welcome you back very soon at your second home Movenpick Resort El Sokhna. Sincerely, Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The stuff are really nice , location is great , but the hotel itself is a little bit old , food was nice , overall a nice hotel but with the same money in the same area u can get better quality
Stayed 2 nights in Feb 2020
Response from Hotel Management on 17 Feb 2020
Dear our valuable guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick El Sokhna was an enjoyable on some aspects. Rest Assured that your constructive critics has been thoroughly discussed with all concerned in order to improve our services and facilities. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Movenpick El Sokhna will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Hotel Management

10/10 Excellent

Jim_H, Toledo, OH

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its grounds are lovely, the accommodations are comfortable and clean with everything working properly, and the breakfasts and dinners in the hotel's restaurant are outstanding. This hotel caters mainly to Egyptian guests (mainly, it seems, whole families) and so there will be none of the late-night partying and drunken reveling so often encountered in the resorts further from Cairo which have mainly American and especially European guests. The hotel is located in a picturesque setting with many private villas flanking it. The nearby area of Ain Sokhna, however, is heavily industrialized and is a badly polluted eyesore.
Stayed 2 nights in Feb 2020
Response from Hotel Management on 10 Feb 2020
Dear our valuable guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is amazing Cleaning is awesome Staff is friendly
Stayed 2 nights in Feb 2020
Response from Hotel Management on 10 Feb 2020
Dear Our Valuable guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Hotel Management