Carcassonne Hotel Guide - Auditorium - Ancienne Chapelle des Jesuites hotels in Carcassonne, France.

"Good location and really good breakfast. However, bedroom was not in a good condition (humidity and mold), some maintenance is needed. It is usually very windy and the noise of the window’s wooden shutters banging didn’t allow us to sleep well. We were planning to spend another night there on our way back from our road trip, but given the issues with the bedroom, we cancelled it as we wanted to have a good rest."

"You need to park in underground garage around the corner. Google Maps is the only way to find this hotel. "

"Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train. "

"The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see. "

"Great hotel and staff but just a little let down by the cleaning of the room. Felt like it had been a bit rushed, water not replaced properly, some little bits of tissue etc on the floor. Nothing worth bothering the hotel about but could have been sharper. Slightly disappointed as they have a “happy hour” that is 50% off the second drink, I worked it out eventually but too late for getting the benefit and other English speakers didn’t get it either (my French is ok but missed the explanation on the poster). I do think staff could have explained a little. Good modern hotel and great for the castle. "

"A room w a view (14) and twin beds loads of space custom Velvet curtains matching chair and blanket really elegant. Nespresso coffee machine and liquid creamers nice touch. Bath tub was welcome site w my recent fall and shower w rain and hand held also. Hot strong water plush towels. 5 * place. But the managing couple made my 2 nights w their care attention to my sudden immobility and knee injury. Even the stairs were doable but they offered to change me to downstairs from. Breakfast included boiled eggs meat cheese etc well worth the 13E. Be back for sure. "

"Great friendly staff,good restaurant."

"It was bitterly cold… And I was delayed by wintry weather in Manchester Airport and arrived much later than expected… The hotel staff responded by email to my email telling them that I would be late… And had prepared my room with an oil filled radiator pumping away at 24 C when I arrived….wonderful service …for which many thanks to the courteous and considerate staff."

"Big room with great views of medieval city. Very attentive staff. Good swimming pool and fitness centre "