Hotel Bahnhof Ausserberg

Property class: 2

Choose dates to view prices

A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel Bahnhof Ausserberg. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is €116
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 Double Bed, Balcony

A bedroom with a bed, a view of mountains through a window, and a balcony.

Standard Double Room, 1 Double Bed, Balcony

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

A room with bunk beds, a desk, a chair, a television, a mirror, and a sink.

Standard Quadruple Room, Multiple Beds, Non Smoking (Toilette auf der Etage)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Standard Double or Twin Room

A bedroom with a bed, a view of mountains through a window, and a balcony.

Standard Double or Twin Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Shared Bathroom

A bunk bed room with a wooden ceiling and a small bathroom with a sink and mirror.

Triple Room, Shared Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget double room

An outdoor seating area with tables and chairs, overlooking a snowy landscape and mountains.

Budget double room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Ausserberg, Hotel Bahnhof Ausserberg is connected to a railway/underground station. Lötschental Valley and Lotschentaler Museum are cultural highlights, and some of the area's activities can be experienced at Salzgeber and Raron - Unterbäch Ski Lift. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Ausserberg travel guide
View more Lodges in Ausserberg
Map
Bahnhofstrasse 9, Ausserberg, VS, 3938

What's nearby

  • A snow-covered mountain peak with a small observatory and a lake in the valley below.
    Swiss Alps Jungfrau-Aletsch
    7 min drive - 3.2 km
  • A snowy mountain landscape with a ski lift and red poles.
    Four Valleys Ski Area
    48 min drive - 56.3 km
  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    60 min drive - 50.3 km
  • Leukerbad-Therme
    39 min drive - 35.0 km
  • Saas-Fee Ski Resort
    58 min drive - 42.5 km

Getting around

  • Ausserberg Station
    3 min walk
  • Sion (SIR)
    42 min drive

Restaurants

  • Tiziano's
    8 min drive
  • Cafe National
    9 min drive
  • Restaurant Eyholz
    11 min drive
  • Mcdonalds
    8 min drive
  • McDonald's
    9 min drive

About this property

Hotel Bahnhof Ausserberg

  • Lodge connected to a railway/underground station
  • You can look forward to a terrace, a coffee shop/cafe and a garden at Hotel Bahnhof Ausserberg. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and express check-out
    • Express check-in, a banquet hall and coworking spaces
  • Room features
  • All guestrooms at Hotel Bahnhof Ausserberg boast comforts such as free WiFi and room service.
  • Extra conveniences in all rooms include:
    • 100-cm LED TVs with satellite channels
    • Heating and daily housekeeping

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Frequently asked questions

Is Hotel Bahnhof Ausserberg pet-friendly?

Yes, this lodge allows dogs with a maximum weight of up to 5 kg per pet. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Hotel Bahnhof Ausserberg?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof Ausserberg on 23 Nov 2026 start from €116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bahnhof Ausserberg?

Self-parking is free at this property.

What time is check-in at Hotel Bahnhof Ausserberg?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Bahnhof Ausserberg?

Checkout is at 10:00 AM.

Where is Hotel Bahnhof Ausserberg located?

Situated in the historical district, this lodge is 1.1 mi (1.8 km) from Salzgeber and within 3 miles (5 km) of Swiss Alps Jungfrau-Aletsch and Raron - Unterbäch Ski Lift. Chanton Winery and Rhône River Trail are also within 9 miles (15 km). Ausserberg Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bahnhof Ausserberg Reviews

6.8

7.8

Cleanliness

7.6

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 76 reviews
Rating 8 - Good. 22 out of 76 reviews
Rating 6 - Okay. 13 out of 76 reviews
Rating 4 - Poor. 11 out of 76 reviews
Rating 2 - Terrible. 12 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guiet, freindly and helpful
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
EZ check in with no problem. It’s like a ticket kiosk. Very easy.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Staff was amazing. This is a budget hotel, as simple as it comes.The room was just OK, nothing to write about. Like many hotels in Switzerland it has no AC so sleeping was impossible. The room was extremely hot - in June no less. There is no elevator so you must travel light as the floors are pretty high and the stairs rival a full day mountain hike. This hotel is a SELF CHECK-IN hotel which was not mentioned on the third party agency we used to book it with. We were a bit surprised to get here only to be asked about a reservation number which we did not have to complete the check-in... However the staff was more than helpful and solved everything. They do have a restaurant on premises which stays open pretty late. Food is outstanding and, again, the people working here went beyond the call of duty. Breakfast was simple but hit the spot.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Amenities
This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.
Stayed 6 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they’re pet friendly but big signs up saying there’s a huge fine if you bring a pet! Very run down. We had a shared balcony so couldn’t have the door open for security and it got very warm. Although the hotel was almost empty the room next to us was booked and the walls are super thin and we were unlucky with noisy room neighbours. No staff on site
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is outdated and in a very inconvenient location
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views!

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Thomas

N
Stayed 4 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in kiosk wouldn’t give us a key. Couldn’t contact staff. Was not a smooth check in at all. Room was nothing like the pictures online. Did not enjoy our stay and left a day early
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities
No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Es gab absolut kein Personal obwohl ab 16:00 Uhr jemand vor Ort sein sollte. Eincheck-Terminal war verständlich, wenn man sich die Ruhe dafür genommen hat. Für ein Hotel ohne Personal und ausgelagertem Restaurant einfach viel zu teuer. Kein Snack- oder Getränkeautomat. Selbst eine Telefonnummer habe ich nirgendwo gefunden.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Il serait judicieux de mettre une brosse a wc qui peut aller jusqu'au fond du wc...afin de pouvoir nettoyer les traces de passage après la grosse commission. Remplacer la moquette ne serait pas un luxe, Pour y dormir 1 nuit cela suffit mais je n'y passerais pas plusieurs jours, confort minimum.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Keine Infos vor Ort
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Amenities
Boden war nicht sauber. Hotel sehr geringhörig
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Spesielt

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nous n'avons vu personne mais très bonne literie, chambre très propre.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

FALSE ADVERTISING!!

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Stayed 1 night in May 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Der Empfang war unkompetent und unfreundlich. Wir hatten über ebookers für 2 Nächte gebucht. Uns wurde mitgeteilt, dass wir nach einer Nacht das Zimmer wechseln müssen mit fragwürdiger Begründung. Wenn man über ein Billigportal bucht, hat man diese Unannehmlichkeit in Kauf zu nehmen. Am andern Tag hat sich herausgestellt, dass wir nicht wechseln müssen, wir hatten den Koffer aber schon gepackt für den Zimmerumzug. Unnötiger Stress für 2 Nächte. Wir haben zweimal auf der Terrasse ein Nachtessen eingenommen, Essen sehr lecker und Bedienung vorzüglich.
Stayed 2 nights in Sep 2021