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"Personnel courtois et bienveillant "

"Fabulous "

"Very efficient pickup and service. Would recommend. Nice balcony and view of the Matterhorn in room 103"

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"Warm clean room with towels and comfy bed. Bathroom on ground fllor"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Very nice room. Very friendly staff. Very close to the train station and main shopping. "

"Lovely mountain chalet"

"I wouldn't stay anywhere else for access to Zermatt. The hotel is impeccable. This year there is a new shuttle service to Zermatt. Immaculate vehicles with very friendly and very informative drivers. It made a huge difference to the shuttle train and less expensive."