Alpenlodge

Property class: 3.5

Choose dates to view prices

Reviews

9.8 out of 10
Exceptional
Located close to Zermatt-Matterhorn Ski Paradise, Alpenlodge provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski passes. For some rest and relaxation, visit the sauna or the steam room. In addition to a hair salon and a library, guests can connect to free in-room WiFi.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Boutique Double Room with view to the Matterhorn

A hotel room with a large window, a bed, a desk, a chair, and a wardrobe.

Boutique Double Room with view to the Matterhorn

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

A hotel room with a large window offering a mountain view.

Style Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Junior Suite with view to the Matterhorn

A bedroom with a wooden bed, a chandelier, and a wooden wardrobe.

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

A modern bedroom with a large bed, a wooden desk, a chair, and a mirror.

Family Room with view to the Matterhorn

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Double Room

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

A cozy room with a bed, a leather sofa, a small armchair, a TV mounted on the wall, and a large window offering a mountain view.

Quadruple Room with view to the Matterhorn

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Zermatt, Alpenlodge is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Babylift and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Visit our Zermatt travel guide
Map
Zer Bännu 22, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    14 min walk - 1.2 km
  • Zermatt–Sunnegga Funicular
    8 min walk - 0.7 km
  • Zermatt Visitor Center
    13 min walk - 1.1 km
  • Matterhorn Museum
    14 min walk - 1.2 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    12 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    14 min walk
  • Restaurant Derby
    14 min walk
  • Manud
    14 min walk
  • Snowboat
    10 min walk
  • Alpenresort Restaurant
    10 min walk

About this property

Alpenlodge

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Alpenlodge. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski passes. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a hair salon and a library.
  • You'll also enjoy the following perks during your stay:
    • Free train station pick-up, bike hire and express check-in
    • A vending machine, multilingual staff and local meal delivery service
    • A lift, luggage storage and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Alpenlodge feature comforts, such as bathrobes, in addition to amenities, such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels and DVD players
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free 24-hour train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (80 centimetre wide door)

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 October and 24 November.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

A car is not required for transport to and from this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Alpenlodge pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CHF 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Alpenlodge?

This hotel doesn't offer parking.

What time is check-in at Alpenlodge?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM.

What time is check-out at Alpenlodge?

Checkout is at 11 AM.

Where is Alpenlodge located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular and Tour Monte Rosa. Zermatt Visitor Center and Kirchbrücke are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) is 12 minutes by foot and Zermatt Gornergratbahn Station is 12 minutes.

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Reviews

Alpenlodge Reviews

9.8

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 232 out of 265 reviews
Rating 8 - Good. 30 out of 265 reviews
Rating 6 - Okay. 1 out of 265 reviews
Rating 4 - Poor. 0 out of 265 reviews
Rating 2 - Terrible. 2 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, had a wonderful stay, the spa amenities were wonderful after long days hiking in the alps
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet environment, fine view from balcony.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing view of the Matterhorn. Our room was very spacious, with a large balcony overlooking Zermatt and the Matterhorn. It was just lovely.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in Switzerland, stunning view of the Matterhorn.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly lovely stay at Alpenlodge. We are a family of four, and we were given a spacious room with breathtaking views of the Matterhorn. The breakfast was superb, and we thoroughly enjoyed our stay. We would absolutely love to come back and stay even longer next time. Thank you for making our visit so memorable!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpanlodge was amazing! The service was very nice, friendly and professional. Athe place is beautiful, cozy and clean. Our room had a great view and a terrace we enjoyed. The breakfast was quite good! Their taxi chits were super useful. Would love to stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend receptionist Ms. Eli was a great young girl. She helped us by going out of her way to make us very comfortable. I loved the balcony we had attached to our room. It was about 12 to 15 feet long, with 2 chairs & small table to put snacks and drinks on. The room was very clean. Remember, in Zermatt, everything closes very early (about 6:30 PM). At night, at 8 PM, you will not find anybody on the road for directions or any other issue. The area was very safe & quiet. Enjoyed it the BEST.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk from the train station and the main strip. Very clean, nice staff. Would recommend if you like to stay where it’s quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing stay! The property is well-maintained and has a wonderful "Swiss vibe" that our kids loved. It’s located just outside the town center—perfect if you don't mind a brief walk or taxi ride. Everyone on the staff was friendly and helpful, and the rooms were meticulously cleaned every single day. We would stay there again!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
location was great, staff was nice, food was good. The spa was very basic and not at all a place you would want to spend any time. So if looking for a great hotel w no spa amenities, this hotel is great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I had a free taxi from the station to the hotel and from the hotel to the station for staying 2 nights or more. Breakfast was very good and included in the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and a wonderful stay! The room was beautiful, spotless, and very comfortable. The staff were always friendly, attentive, and incredibly helpful throughout our stay. We truly had an amazing experience and felt very well taken care of. The breakfast was also excellent, with plenty of delicious options to start the day. We would happily stay here again and highly recommend it to others. ⭐⭐⭐⭐⭐
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property owned and run by a friendly husband and wife team. Breakfast was quite good. The owners were attentive and gave good tips about Zermatt. Beautiful views of Matterhorn from the balcony. No AC but we didn't need it. Only issue is that it can be a bit of a hike uphill from the town, if you are not used to it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. The breakfast croissants were delicious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible hotel! Highly recommend! The staff was wonderful, especially the owner. My son even mentioned that they were a 10 out of 10 in Service. We enjoyed breakfast that was a full assortment, breads, cheeses, meats, and different jams each morning, as well as the sauna that they turned on for us in the summer after a long hike. Our balcony had an incredible view of the Matterhorn. And they also are wonderful in getting us a shuttle to and from the train station. The furniture was also all very unique and the room was perfect for my family of four. He got a twin bed and slept very well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was wonderful everything was perfect. The location makes it easy viewing of the town accessible. Good location for pictures. The staff was friendly and helpful. Breakfast included was a plus and good food as well. The room was spotless. I would definitely come back to this hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the alpenlodge. The room was spacious and clean and beds were comfortable. Breakfast and service was also excellent. The whole lodge was beautiful and peaceful. We would definitely stay here again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great expereice. Friendly Hotel Employee, very helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in services; shuttle between station and hotel, foods, sonar and steam room!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The host family were extremely nice and accommodating.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views of the Matterhorn from our bedroom window, delicious breakfast coupled with impeccable service from the staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great view.
Stayed 2 nights in Nov 2023