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Hotel Firefly

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Luxury
4.5 star property
9.8

Exceptional

Luxury boutique hotel in the mountains

A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Firefly provides free cooked-to-order breakfast, a terrace and a garden. Active travellers can enjoy hiking/biking trails, a ropes course and rock climbing at this hotel. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is €390
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

A bedroom with a wooden bed, a nightstand, a bedside table, a large window with a mountain view, and a wooden balcony with a chair and table.

Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern living room with a sofa, ottoman, and a glass coffee table. There is a framed picture on the wall and a view of a wooden building outside.

Deluxe Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Maxi Suite Deluxe

A spacious living area with a large sofa set, a dining table, and a kitchen island.

Maxi Suite Deluxe

  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Chalet Suite

A spacious living room with a large sectional sofa, a floor lamp, and a fireplace.

Chalet Suite

  • Mountain view
  • 150 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

View all photos for Maxi Suite Panorama

A cozy living room with a sectional sofa, a fireplace, and a large window.

Maxi Suite Panorama

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Skylight Loft

A spacious living area with a large fireplace, wooden beams, and a glass ceiling.

Skylight Loft

  • Mountain view
  • 250 sq m
  • 5 bedrooms
  • Sleeps 12
  • 6 King Beds
  • Free Wi-Fi
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About the area

Located in Zermatt, Hotel Firefly is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and sledging. Visit our Zermatt travel guide
Map
Schluhmattstrasse 55, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    1 min walk - 0.0 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    1 min walk - 0.0 km
  • Kirchbrücke
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    12 min walk

Restaurants

  • Le Petit Royal
    10 min walk
  • Restaurant du Pont
    6 min walk
  • Golden India
    11 min walk
  • Ristorante Molino Seilerhaus
    8 min walk
  • Whymper-Stube
    7 min walk

About this property

Hotel Firefly

  • Luxury boutique hotel in the mountains
  • A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Firefly provides free cooked-to-order breakfast, a terrace and a garden. Active travellers can enjoy hiking/biking trails, a ropes course and rock climbing at this hotel. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool, along with sunloungers
    • Tour/ticket information, a billiards/pool table and free newspapers
    • Luggage storage, a lift and games
    • Concierge services, a table football and a porter/bellboy
  • Room features
  • All rooms are individually furnished, and feature comforts such as heated floors and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Children's slippers and free infant beds
    • Hypo-allergenic bedding and Tempur-Pedic beds
    • Free toiletries and hairdryers
    • Flat-screen TVs with Netflix, streaming services and cable channels
    • Furnished balconies or patios, heated floors and kitchens

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to noon
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Piano
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • IPod dock
  • Netflix
  • Streaming services
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchen
  • Minibar
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Hotel Firefly have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Firefly?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Firefly on 23 Aug 2026 start from €390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Firefly pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Firefly?

This property doesn't offer parking.

What time is check-in at Hotel Firefly?

Check-in start time: 4:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Firefly?

Checkout is at 11 AM.

Where is Hotel Firefly located?

This family-friendly Zermatt hotel is located in the mountains, steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Zermatt-Furi Gondola and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station is 12 minutes by foot and Zermatt Station is 13 minutes.

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