Avenida Kukulkan Hotel Guide - Hotels with Pool in Avenida Kukulkan, Cancun

"Internet worked great , TV was very spotty, food was good staff was great. My biggest issue was chairs, it should be a first come first serve but people would get down there at 530 in the morning and put towels on the chairs and don’t show back up to the bars open. "

"Clean room, friendly staff."

"Perfect for a family with children. The hotel’s public spaces were beautiful and everywhere I went I saw staff cleaning. Our room was simple but spacious and absolutely spotless. We mostly ate at the buffet because there were lots of options to meet everybody’s taste and they had different themes each night. The food was fresh and they had things like pasta stations, omelette stations, a carving station at night, and a fajita station at lunch. We ate at the Mexican restaurant too, it was a little hit and miss. I wish the food there wasn’t so toned down for tourists. The main pool is a good size, they serve tacos by the pool at lunch and they are delicious. The beach is gorgeous. FYI the water tends to have strong currents so you can’t go very far into the water, but we had fun splashing around in the waves. The kids pool area with slides was partially closed during our visit, but it wasn’t an issue. There are exercise classes, sports and entertainment like dance classes by day. At night there’s things like live music, one night there was a fire dance show on the beach. "

"An average hotel. Some show of age of the property, but generally clean and friendly staff. Lots of kids and nice pool area. Also the pool side pizza bar was excellent. "

"The parking was easy. "

"Needs updating on the exterior. The rooms are well maintained. Not enough chairs was the biggest down fall. People put towels on early morning and never used which was frustrating. Should remove after a hour if no one in them. Restaurants were great but 3 restaurants two walk up places to get something was plenty for us but were there 3 nights 4 days. Very kind helpful staff."

"Very up to date, good staff members, and good vibes 😎"

"Customer service and communication needs a revamp"

"We appreciate everybody having fun. Too many people up and around at 3am to 6am yelling and talking loud in the hallways. Security needs to take care of them."