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Reviews of AC Hotel Badajoz by Marriott

4 out of 5
AC Hotel Badajoz by Marriott
Avenida de Elvas, s/n, Badajoz, Badajoz

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 236 reviews" "
Rating 8 - Good. 105 out of 236 reviews" "
Rating 6 - Okay. 29 out of 236 reviews" "
Rating 4 - Poor. 5 out of 236 reviews" "
Rating 2 - Terrible. 5 out of 236 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Marcus

Disliked: Property conditions & facilities
Pretty bloody average. No restaurant for dinner, air con not operating properly.
Stayed 2 nights in Mar 2024

8/10 Good

onsy

Business traveller
Liked: Cleanliness, staff & service
Great hotel, good staff, nice good size room
Stayed 5 nights in Feb 2024
Response from Henrique Correia on 1 Mar 2024
Thank you for your time to value us we apreciate your feedback it helps to improve and motivate to better our services.Best regards

8/10 Good

irina

Travelled with family
Nice hotel for 1 night stay if passing by. Town not for visiting
Stayed 1 night in Dec 2023
Response from Henrique Correia on 8 Feb 2024
Gracias por su tiempo en valorarnos nos aporta conocimiento y informacion para seguir mejorando y podermos superar las expectativas.Un Cordial saludo

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Henrique Correia on 28 Sept 2023
Buenas noches,Gracias por su tiempo en valorarnos su opinion nos aporta conocimiento y nos ayuda a mejorar nuestros servicios de atencion al cliente.Un cordial saludo

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Henrique Correia on 22 Aug 2023
Gracias por su tiempo en valorarnos, nos aporta informacion y motivacion para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness
Only stay for the night was ok
Stayed 1 night in Feb 2023
Response from Henrique Correia on 5 Feb 2023
Thank you for your time to value your stay with us, it helps to improve our service.Best regards

10/10 Excellent

Richard, Coral gables

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple property clean and well staff only stayed one night traveling between Madrid and Lisbon
Response from Henrique Correia on 1 Jan 2023
Good evening, thank you for your time we appreciate that you valued us this helps to improve day by day, thank you for your feedback. Best wishes of success for this new year 2023. Best regards

8/10 Good

luis

Stayed 5 nights in Oct 2022

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern facility, parking on site, walking distance to many restaurants
Stayed 1 night in Aug 2022

10/10 Excellent

Fiorella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Rakesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and neat.
Stayed 1 night in Jun 2022

10/10 Excellent

Jane

Stayed 1 night in May 2022

10/10 Excellent

Fernando José

Stayed 1 night in Feb 2022
Response from Henrique Correia on 11 Apr 2022
Buenas noches, muchas gracias por su tiempo en valorarnos.

8/10 Good

kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in badajoz, recommended
Efficient check-in, easy parking and nice convenient hotel. Lots of di ning options nearby. Breakfast was pretty good, altough no fried eggs etc offered. Will be back
Stayed 1 night in Oct 2021
Response from Henrique Correia on 23 Dec 2021
Thank you for your time in evaluating us and for the comment that helps us to improve our service. Best regards and happy holidays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, perfect location.
Just a stopover for the night but this hotel was perfect. Comfortable, spotlessly clean,great breakfast, super staff and a 24hr gym and sauna (apart from a brief closure very early morning, for cleaning). Amazing shopping centre 5 mins drive away, other great shops, cinema and restaurants just across the road. 5-10 mins drive into the city centre and only a 2 minute drive to the motorway to Portugal and the north.
Stayed 1 night in Feb 2020
Response from Henrique Correia on 1 Mar 2020
Good evening, we apreciate that you took a little of your time to post a coment on your experience with us, thank you very much it helps us grow and improve to know that we managed to overcome your expectations. Best regards.

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Henrique Correia - AC Badajoz on 3 Oct 2019
Thak you for your vote. Hope to exceed your expectations in a next stay with us. Best regards.

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Henrique Correia - AC Badajoz on 6 Oct 2019
Gracias por su voto de confianza su nota nos influy en seguir mejorando nuestros servicios de atendimiento a nuestros huéspedes. Un cordial saludo.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Henrique Correia - Hotel AC Badajoz on 21 Aug 2019
Buenas noches, muchas gracias por su nota nos ayuda a mejorar a cada día, estamos satisfechos haber superado sus expectativas. Un Saludo. Henrique Correia

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit surprised that they closed the hotel bar over the weekend. Made no sense
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Sylvie

Convenient hotel for a one night stop. The location was great near restaurant.
Stayed 1 night in Sep 2018

8/10 Good

Sofia

Good hotel
Friendly welcome. Clean room. Not best location as further out of town then hoped!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Clean, spacious room, not much of varied of food but good quality breakfast, good parking

8/10 Good

murat

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Harris, Fall River

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This AC hotel is not a Marriott
This hotel was a huge disappointment ... For a lower price we could have a much better room at the NH chain, but we took the room and paid more because it was Allegedly a " Marriott". This hotel should not be allied to claim it is a Marriott . I amaMartiott rewards member .. This is simply not a Marriott!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Stopover on the way to Portugal. Good breakfast, comfortable and clean. Surrounding area a bit grim, we stayed in Burgos the previous night so we're probably spoiled.

6/10 Okay

Luís

Liked: Cleanliness, room comfort

8/10 Good

Philip, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Badajoz
Overnight in middle of tour

6/10 Okay

Gavin, Corby

Liked: Cleanliness
Not bad
Disappointing in respect to the restaurant, in terms of both service quality & price - but there are plenty of alternative options in the area if you want to venture out. Room wise it is clean and to a good standard as all AC Hotels are. Walls a little thinner than average perhaps. Breakfast is good with plenty of options. Wifi (included in room rate) was fine.

6/10 Okay

P L, Gibraltar

Liked: Staff & service
Too much cigarette smoke
Hotel was ok for an overnight stay ... Just at on the N5 so was very convenient for us on our way to Portugal ... Room smelled of stale cigarette smoke and even the pillows ... That is the reason for a lower rating
Response from Jesus on 7 Mar 2015
Dear guest, Thank you very much for your comments about your stay at AC Hotel Badajoz. Our apologies about the smell into the room. We have smoker and non smoker rooms, but sometimes people smoke where it is not allowed to...Anyway sorry about it. We will work into this matter to avoid other compleints. Have a happy New Year !! Jesús Clemente General Manager AC Hotel Badajoz

10/10 Excellent

paddy, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Excellent

6/10 Okay

JB

Liked: Cleanliness, room comfort
Clean Hotel - No Restaurant for dinner !!
Basic hotel with friendly staff - Rooms were clean and no problems with noise etc. Main disappointment was lack of restaurant for dinner and lack of bar.
Response from Jesus on 22 Nov 2014
Dear guest, thank you very much for your visit. Our restataurante was closed due to low season. Please, accept our appologies. best regards. Jesus Clemente general manager.

4/10 Poor

Experienced travellers, Scotland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
noisy
Hotel was noisy until 3.30 am. After that the staff arrived at 6 am and were also noisy. Got very little sleep. No point in complaining to Reception as they showed little interest in us and gave us no information on the hotel on arrival. The hotel room was unbearably hot. Would not use this hotel again.

8/10 Good

clive.clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food just round the corner and very good. short drive into town centre and sights

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay
Located on the outskirts of Badajoz. Typical of the AC hotel chain. Staff ultra helpful and freindly, plus always someone who spoke english on duty. The complimentary mini-bar is a great idea. Free wi-fi in the lobby with a coffee supply was great too. Plenty of resturants, taverna's in walking distance as well as a shopping centre with a supermarket just accross the road.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Henrique Correia on 8 Feb 2024
Gracias por su tiempo en valorarnos nos aporta conocimiento y informacion para seguir mejorando y podermos superar las expectativas.Un Cordial saludo

10/10 Excellent

Luis, Tres cantos

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre repetimos.
Stayed 3 nights in Dec 2023
Response from Henrique Correia on 8 Feb 2024
Gracias por su tiempo en valorarnos nos aporta conocimiento y informacion para seguir mejorando y podermos superar las expectativas.Un Cordial saludo

8/10 Good

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Henrique Correia on 8 Feb 2024
Gracias por su tiempo en valorarnos nos aporta conocimiento y informacion para seguir mejorando y podermos superar las expectativas.Un Cordial saludo

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, el personal muy bien, las instalaciones también, y la situación del hotel también,
Stayed 4 nights in Dec 2023
Response from Henrique Correia on 8 Feb 2024
Gracias por su tiempo en valorarnos nos aporta conocimiento y informacion para seguir mejorando y podermos superar las expectativas.Un Cordial saludo

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Henrique Correia on 22 Nov 2023
Gracias por su tiempo en valorarnos, nos aporta conocimiento para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lo único que no nos gusto o agobio. Mucho calor en habitaciones. Y no tener cafetería en servicio el sábado 28 noviembre por la tarde. Lo demás todo perfecto.
Stayed 1 night in Nov 2023
Response from Henrique Correia on 22 Nov 2023
Gracias por su tiempo en valorarnos, nos aporta conocimiento para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

8/10 Good

MANUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Henrique Correia on 22 Nov 2023
Gracias por su tiempo en valorarnos, nos aporta conocimiento para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

8/10 Good

Tina

Stayed 1 night in Nov 2023

8/10 Good

Jesús Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Henrique Correia on 8 Oct 2023
Gracias por su tiempo en valorarnos su opinion nos aporta conocimiento para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

10/10 Excellent

Luis, Tres cantos

Travelled with family
Liked: Amenities
Buena situación, personal muy atento.
Stayed 3 nights in Aug 2023
Response from Henrique Correia on 28 Aug 2023
Gracias por su tiempo en valorarnos, su opinion nos aporta conocimiento y nos ayuda a seguir y mejorando nuestro servicio de atencion a nuestros clientes.Un cordial saludo

10/10 Excellent

Sérgio

Stayed 1 night in Aug 2023
Response from Henrique Correia on 15 Aug 2023
Gracias por el tiempo en valorarnos su opinion nos aporta informacion para seguir mejorando nuestros servicios de atencion al cliente.Un cordial saludo

6/10 Okay

Nuria

Stayed 1 night in Jul 2023
Response from Henrique Correia on 13 Aug 2023
Gracias por el tiempo en valorarnos nos aporta informacion para que podamos mejorar nuestros servicios de atencion al cliente.Un cordial saludo

10/10 Excellent

Ricardo

Stayed 1 night in Jun 2023
Response from Henrique Correia on 14 Jun 2023
Buenas noches, gracias por el tiempo dispendido en valorarnos su valoracion nos aporta conocimiento para podermos mejorar el servicio de atencion a cada dia, nos alegra saber que hemos podido superar sus expectativas.Un cordial saludo