Baku Hotel Guide - Baku Mall hotels in Baku, Azerbaijan.

"Everything was excellent."

"Hotel is located in excellent area. Rooms were completely sound proof. Beds were comfortable and bathrooms were unbelievably user friendly. Gymnasium, spa and relaxation amenities are top class. Very impressive. "

"Wonderful "

"Very neat and clean environment"

"It's situated in a vibrant and lively neighborhood, and we were just a short taxi ride from the center and all major points. Everything we needed was within easy reach. A special shout-out to the people who work there. They were incredibly welcoming and hospitable, taking the time to help us and share local tips."

"It was amazing stay at this time. The facility, food, room, location all are very nice. I want to say “Thank you” to Mr. Pollard who welcomed us with the great smile and politely, Mr. Nijat, Ms Nazrin, Mr. Asif, Ms Yenigul, Ms Sabina, Mr Rahim and lastly our most favourite, most beautiful “Ms ILAHA”. Thank you for making our journey beautiful. We will see you next time. Thanks"

"I hate that I couldn't give a higher rating, but I just can't. While I loved the view from the apartment and the only employee working there was great, my stay was a roller coaster of bad and good. The listing says there is a microwave, a dryer, and a private bathroom, but that is not true. There is a washer and a drying rack. Because the property is so high up and the balcony where the drying rack is located is, takes several days to get your clothes dry. The listing says non-smoking, but people smoke inside. There are 7 bedrooms and 3 bathrooms. Unless you're lucky, you will be sharing a bathroom with other guest. The one private bathroom had issues. There is no ventilation in the bathroom and the toilet seat is not bolted down to the floor. There was a smell of sewage which is probably because the toilet moves and residue from using it is not going down the drain. I don't know. It's not on me to figure it out. There was a problem with the hot water. I never had a shower where the water was consistently hot. The water went from warm to cold constantly. The AC unit stopped working. I was told it would be fixed in two day, but it was never fixed. The heat in the room worked for one day and then it never worked again. The employee alway apologized for the inconvenience and said whatever I complained about would be fixed, but those complaints were never got resolved. Hopefully they work on improving, because it has the potential to be a good property."

"The good: staff deserves five gold stars for service, efforts and friendliness. Breakfast is great, enough choices. One of the staff managers Samir was going above and beyond to make sure we had everything we needed. Professional skills, friendliness and a great sense of humor really made him a star of the show. It was a good view from our balcony, but facing busy street it was a quite noisy. The bad: A/C in the room was blowing hot air. We left it on, hoping for a chill evening just to find our room at 85 degrees by the end of the day. The little fridge in the room is even warmer than the wine cooler. Almost every time you trying to use A/C or heat the system will suddenly blow a cigarette smoke, like someone is smoking right behind the door. Also, everybody smokes at the bar/restorant area, and drafts eventually gets all this smoke right in your room. We went to check on the indoor swimming pool to find pool not working due to power issues, which is itself maybe a temporary problem, but the pool was located like two stories down, underground, sort of nuclear hide out. It felt very depressing just to be there. Such pool should be somewhere in the sun room, and have direct daylight. Room cleaning service was ok, no issues. "