Baku Hotel Guide - Baku Mall hotels in Baku, Azerbaijan.

"Everything was fantastic at this hotel"

"Wonderful "

"Very neat and clean environment"

"Highly recommend for anyone visiting Baku! For us, our visit to the Hyatt Baku was the pinnacle of hospitality and attention to detail. I'll list just a few of the memorable details: the incredibly friendly staff, the live music in the lobby, the cozy courtyard, the varied swimming equipment, and, of course, the absolute comfort of the hotel room."

"It's situated in a vibrant and lively neighborhood, and we were just a short taxi ride from the center and all major points. Everything we needed was within easy reach. A special shout-out to the people who work there. They were incredibly welcoming and hospitable, taking the time to help us and share local tips."

"It was amazing stay at this time. The facility, food, room, location all are very nice. I want to say “Thank you” to Mr. Pollard who welcomed us with the great smile and politely, Mr. Nijat, Ms Nazrin, Mr. Asif, Ms Yenigul, Ms Sabina, Mr Rahim and lastly our most favourite, most beautiful “Ms ILAHA”. Thank you for making our journey beautiful. We will see you next time. Thanks"

"The good: staff deserves five gold stars for service, efforts and friendliness. Breakfast is great, enough choices. One of the staff managers Samir was going above and beyond to make sure we had everything we needed. Professional skills, friendliness and a great sense of humor really made him a star of the show. It was a good view from our balcony, but facing busy street it was a quite noisy. The bad: A/C in the room was blowing hot air. We left it on, hoping for a chill evening just to find our room at 85 degrees by the end of the day. The little fridge in the room is even warmer than the wine cooler. Almost every time you trying to use A/C or heat the system will suddenly blow a cigarette smoke, like someone is smoking right behind the door. Also, everybody smokes at the bar/restorant area, and drafts eventually gets all this smoke right in your room. We went to check on the indoor swimming pool to find pool not working due to power issues, which is itself maybe a temporary problem, but the pool was located like two stories down, underground, sort of nuclear hide out. It felt very depressing just to be there. Such pool should be somewhere in the sun room, and have direct daylight. Room cleaning service was ok, no issues. "