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"Recently got new owners and being renovated. Friendly staff and good food choices."

"Just loved it"

"We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips. "

"Very nice hotel by the Bay Area and huge room. Has everything you need and plenty of free parking. Close to Cardiff centre with a short taxi ride away if you don’t fancy half an hour walk."

"i love this hotel coz its very convenient to everything like the train station, restaurants and tourists attractions. wifi was fast. room is nice and clean. staff were friendly. i highly recommend!"

"Delicious breakfast - both buffet style and with a few other dishes you can order off a small menu. Room was super clean and the shower was fantastic! Definitely recommend this if you are visiting Cardiff - it’s 5 minutes away from the castle and 5 minutes to the train that can take you down to the bay. Everyone was so nice and it’s a good value for the money. Slight inconvenience- the parking is in a big city garage a few blocks away so getting your luggage to/from is cumbersome. But everything else more than made up for it!"

"Fantastic stay would highly recommend and great service from all the staff, great location "

"We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again."

"August 2025 From booking on line, personal visit two days prior to stay to pay bill, check in, room, breakfast and check out and hopsitality has been excellent throughout. All staff I met at reception Wednesday 6th, Friday 8th and Saturday 9th, restaurant staff on morning of Saturday 9th and to the unseen domestic staff on floor 10 this weekend - Thank you for your efficiency and demonstration of excellent Teamworking within Cardiff Clayton Hotel and for my personal stay. To quote Mr Arnolde Shwarzenegger "I'll be back" and will be promoting Cardiff Clayton Hotel and Hospitality Team to my family, friends, and professional collegues for a stay/Cardiff trip."