Bartow Mall

The hotel is old but clean and it

We always stay here everytime we go to orlando as it is close to theme parks. Price is affordable and lots of parking, always clean.

I booked this hotel about a month in advance. You charged my credit card immediately so I assumed we were all set …..BUT…..When we arrived they told us we were being transferred to another hotel. Mind you we traveled 7 hours with my 1 1/2 year old grandchild , arrived at 7:30 to find out we had no room. I am 65 was exhausted along with my family especially the little one so loading back into a car was not easy. Also a few days before our check in I received a message that said we are preparing you room . And I responded we are looking forward to our stay as I felt this was just the place I had been looking for. Now I feel I would discourage anyone from staying here !!!!! Very disappointed customer