Shangri-La Hotels and Resorts hotels in Lakeland, Florida

"My stay was excellent. All staff members were friendly, helpful and efficient. Room was clean, well decorated, spacious and fully stocked. Breakfast was delicious and had variety. Pool area had plenty of chairs and towels. Lobby was festive and had Halloween candy for guests."

"Loved everything about the room the Staff was Friendly and courteous "

"Clean, comfy, employees were great"

"Very enjoyable "

"Staff was friendly and accompdating"

"The stay was great, had everything we needed and when we needed towels it was no hassle. Although the breakfast could have been better. In terms of variety maybe there could have been more options. "

"Overall clean but found previous guest’s hairs on a hand towel. "

"Clean Room, excellent customer services, good parking"

"Always our go to "