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Reviews of Sodeco Suites

4 out of 5
Sodeco Suites
Damascus Road, Sodeco, Beirut, Beirut Governorate

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 1 night in Sep 2023

10/10 Excellent

Nabih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Courteous staff, helpful, generous. Cozy place, clean, central, and for the situation in which the country finds itself, it really has kept a certain standard.
Stayed 5 nights in Dec 2022
Response from Guest Relations Agent on 16 Jan 2023
Dear Mr. Chamchoum,We would like to thank you for taking the time to leave an excellent review and rating of our hotel! It is very heartwarming to receive a review from one of our most loyal and repeated guests. Thank you for recommending Sodeco Suites to others and for noting our helpful staff, clean property, convenient location and consistent standards. We highly look forward to welcoming you back to Sodeco Suites!

6/10 Okay

Bayram

Liked: Staff & service, property conditions & facilities, room comfort
A Hotel Mistrusting It's Guests
The room and the service were acceptable. However, the bathroom and especially the size of the shower were unacceptably small and cramped. No one can take a proper shower in that tiny cabin! Also the hotel warns you that you need to leave the room 10 minutes prior to departure, so the room is inspected. I find that appalling. If a hotel doesn't trust its clients then the client shouldn't either.
Stayed 4 nights in Dec 2022
Response from Guest Relations Agent on 26 Dec 2022
Dear Mr. Bayram,We would like to thank you for taking the time to leave a review and rating. We are disappointed to hear that you found the bathroom small although you were offered a complimentary upgrade to a Premium Room with Balcony. Regarding the room inspection, this is a common policy in hotels in Lebanon as we regularly find damages in the room upon check-out. We apologize that this contributed negatively to your experience here. We hope we get the chance to welcome you back to Sodeco Suites.

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been helpful and the hotel looks great. There is nothing in particular that has bothered me.
Stayed 3 nights in Sep 2022
Response from Guest Relations Agent on 26 Sept 2022
Dear Ms. Paula,We would like to thank you for taking the time to leave a wonderful review and rating! We are glad you found our staff helpful and you enjoyed your stay at the hotel overall! We look forward to welcoming you back to Sodeco Suites!

8/10 Good

Nigel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, with all amenities available but a little tight-spaced in the bathroom. Overall, value for money however is 5/10.
Stayed 4 nights in Sep 2022
Response from Guest Relations Agent on 26 Sept 2022
Dear Mr. Nigel,We would like to thank you for taking the time to leave a review and rating. We are glad you found our rooms comfortable and well-equipped with any amenities you may need. It is unfortunate you found our bathrooms tight. Hopefully, you can upgrade to a bigger room next time. We look forward to having the chance to welcome you back to Sodeco Suites.

2/10 Terrible

SANJAY

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Book this hotel for my wife and parents Inlaws, the mentioned us the room capacity it was from 1 to 3 at the beginning, after reaching hotel, they said room it's just for 1 person and had to pay for the additional 2 people. Sense?
Stayed 1 night in Jul 2022
Response from Sodeco Suites Beirut Hotel on 6 Jul 2022
Dear Mr. Fakrari, We appreciate the time taken to post your review. Kindly note that the rate changes based on the number of guests occupying the room. Kindly note we clarified upon check-in that your reservation was booked for 1 adult while 3 adults showed up for check-in. Our team clarified the case to Mrs. Fakrari and she noticed the issue was a mistake done from your end during booking. Kindly note we were obliged to charge for the 2 extra persons occupying the room as is with hotel standards.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Mhd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfortable
Stayed 1 night in Jan 2020
Response from Diala on 17 Jan 2020
Dear Mr. Mhd. Thank you for sharing your experience on Expedia.com. W e are so happy that you had a good stay in our hotel. Your feedback means a lot for us. We are looking forward to welcoming you again at Sodeco Suites. Regards, Diala Shala Reservations.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location and the best breakfast buffet experienced during the trip!
Stayed 2 nights in Dec 2019
Response from Diala on 7 Jan 2020
Dear Valued Guest. Thank you for sharing your experience on Expedia.com. We appreciate your comments in terms of our hotel, location, and breakfast. We are looking forward to welcoming you again at Sodeco Suites. Regards, Diala shalha Reservations

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Diala Shalha on 5 Nov 2019
Dear Mr. Evangelos. Thank you for choosing Sodeco Suites and the time to share your experience with us. We really appreciate your wonderful feedback and we look forward to welcome again at Sodeco Suites.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good locations, rooms and bathroom extremely tight Poor breakfast buffet
Stayed 4 nights in Aug 2019
Response from Hanady Al Emam on 1 Sept 2019
Dear Guest, Thank you for choosing Sodeco Suites and taking the time to review us. Your comment regarding breakfast is taken under consideration and has been sent to the concerned department . Regards Hanady AL Emam

10/10 Excellent

Nabil, Gatineau

Travelled with family
Liked: Cleanliness, staff & service
Modern, clean and great front desk service by employee Sarah!
Stayed 1 night in Apr 2019
Response from Hanady AL Emam on 30 Jul 2019
Dear Mr.Nabil, Thank you for choosing Sodeco Suites and taking the time to leave a review. We do appreciate your positive feedback related to our cleanliness and front desk service. We look forward to welcome you again at Sodeco Suites! Hanady AL Emam Front Office Manager

2/10 Terrible

H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and is very convenient and clean (although the cleaning after a few days got progressively less good). However the property is very loud. It’s on a main road, so traffic noise is loud and there is very little soundproofing between rooms. This was problematic as we had a couple of guys staying next door who were very loud, all night.
Stayed 4 nights in May 2019
Response from Adnan Z| Guest Relations on 8 May 2019
Dear Valued Guest, Thank you for choosing Sodeco Suites for your stay and taking the time to leave a review! We are sorry you were displeased with some of the aspects of your stay. Be sure that your comments will be sent to the concerned departments and we will look into it accordingly. Hoping to welcome you at Sodeco Suites for your next visit, so we can leave a better impression!

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Hanady AL Emam on 30 Sept 2019
Dear Guest, Thank you for choosing Sodeco Suites and taking the time to share your experience with us. We are glad to know that you had a wonderful stay at our property, we are looking forward to welcome you again at Sodeco Suites! Regards

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour a été excellent en tous points! Le personnel est accueillant et serviable! Nous recommandons fortement !!
Stayed 6 nights in Jun 2019
Response from Hanady Al Emam on 30 Jul 2019
Chere Madame Louise, Merci d'avoir choisi sodeco suites et d'avoir pris le temps de laisser un commentaire, nous apprécions vos commentaires positifs concernant notre personnel et notre service ... nous sommes impatients de vous accueillir à nouveau dans les suites sodeco! Cordialement Hanady Al Emam Gestionnaire de réception

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Hanady Al Emam on 12 Jul 2019
Dear Ms.Julie , Thank you for choosing Sodeco Suites and having the time to share your experience on hotels.com. We appreciate your wonderful feedback and we look forward to welcome again at Sodeco Suites.