Bel Air Hotel Guide - Hotels with Connecting Rooms in Bel Air, Los Angeles

"Excellent "

"Very different from the picture as you see online but good stuff"

"Was happy with the hotel. Nice to have choices for food. Wine bottles in the bistro were very expensive. Nice to have a little store on hand as we just took carry ons so we needed to buy sunscreen. "

"A great location for a. I sit to Hollywood "

"Great"

"No complaints "

"I feel extremely angry. After a long-haul flight of over ten hours, we arrived at 1 PM, and a male receptionist refused to let us check in, saying we had to wait until 2 PM. We understood and waited in the lobby for an hour. When it was finally time to check in, the same receptionist insisted that they only accept a **physical card** for the $100 deposit. He claimed the hotel does not accept Apple Pay or tap payments, only physical cards. However, I clearly saw the Apple Pay logo displayed on their machine. He still refused and would not let me check in. As a result, I had to carry my luggage around outside for more than five hours until my friend arrived so we could try checking in again. This time, there was a different front desk staff. They told us they have always accepted Apple Pay or tap payments and that there is no such rule requiring a physical card. We were able to pay the $100 deposit with Apple Pay smoothly without any issues. We will definitely file a complaint against that male receptionist. We will not be coming back and do not recommend this hotel at all. "

"Great stay, very friendly staff, super clean rooms with great views !!"

"Rooms and hotel was clean but the pool and hot tub was disappointing. The water was cloudy and looked dirty. Only 2 jets in the hot tubs were working."