Beverly Hills 2021 Holidays

What I didn't like was observing what I suspected was pimps or drug dealer on Hotel property..i.e. in parking area in front of hotel pacing on cell phones. Their location was where cars were being parked for valet parking. This activity made me question whether or not I would ever use this hotel again. Also, I notice that food delivery persons were allowed to enter the elevator to delivery food orders upstairs. I questioned this approach.

Pool and athletic club was excellent.

Old school classic vibes are nice for a quiet get away. The service was inconsistent. Most valet operators opened the door and assisted with the trunk but there was one evening when I pulled up after a day out and the valet was standing there talking to each other and waited for me to open my own door. I didn’t pay $60 plus tip each time a day for this type of service. I was also misinformed on what spa options were available by the front desk only to find out later from the massage therapist that the massage I originally wanted was available.

Staff was friendly and there's a restaurant right next door. However, the sheets, towels, and pillows cases all smelled like stale cigarettes. I could hear everything, I wasn't able to get much sleep, and the pillows were extremely uncomfortable.

Great staff and service!