Paris Hotel Guide - Bercy Village hotels in Paris, France.

"Ok"

"Helpful and friendly staff"

"The whole experience was perfect"

"Good breakfast but very crowded at busy times (Easter weekend though!) The room was spacious, comfortable and clean and the location is excellent. There are, however, extensive renovations happening. The “corridor” to the dining room is awful and the drilling was loud (this is confined to specific times and not too early.) The biggest issue was that there was no name on the hoarding surrounding the hotel, so it took us ages to find it! Totally avoidable first impression. We would definitely return once work is completed but not at the moment."

"Clean room but didn’t change the sheets often "

"Great & helpful front desk! Clean & pretty"

"The room appeared spacious at first, but upon lying down, my wife immediately developed hives and itching. We inspected the mattress and found it to be dirty, with hair and debris in the seams, and covered with a ripped plastic/fiber material. My wife is allergic to plastic, dust/carpeting, and had to take allergy medication for the remainder of our stay. We reported the issue immediately to the front desk (Michael and Inez), but the hotel was fully booked and we understood and agreed that we could not change rooms. At the same time, we were exhausted and hungry. Although we asked for the mattress to be cleaned and properly covered, the issue persisted. The carpets are old and the hotel is clearly in need of upgrades. Disappointingly, at my checkout the staff behavior at checkout felt dismissive and unprofessional. What was particularly troubling was overhearing, on the morning of checkout, what appeared to be a dismissive and inappropriate conversation between Michael and another staff member in the breakfast area regarding our complaint, accompanied by laughter. This behavior was unprofessional and added to our disappointment. Photos and proof of stay are available. This experience significantly impacted our comfort and health for our days at the holiday. "

"Room was hot on the first day of arrival. It was clean, room could be improved for comfort. Staff was very helpful and pleasant and breakfast was standard. "

"We stayed at SO hotel with my husband. It was a very modern, clean and funky hotel. Very nice staff and Amazing Restaurant Bonnie where we spent two nights in a row. Located in a central part of Paris and yet in a very quiet place. Highly recommend this place to people of all ages. Definitely will be back. "