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citizenM Paris Gare de Lyon

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View from Room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM Paris Gare de Lyon

citizenM Paris Gare de Lyon

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
8 Rue van Gogh, Paris, Ile-de-France, 75012

Explore the area

  • Popular LocationAccorHotels Arena11 min walk
  • Popular LocationPitie-Salpetriere Hospital15 min walk
  • Popular LocationPlace de la Bastille17 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)45 min drive

Choose dates to view prices

About this area

Paris

CitizenM Paris Gare de Lyon is located in 12th Arrondissement, a neighbourhood in Paris, and is in the city centre and near a metro station. Centre Pompidou and Louvre Museum are cultural highlights, and some of the area's notable landmarks include Notre-Dame and Place de la Concorde. Enjoy an event or a match at AccorHotels Arena, and consider making time for Jardin des Plantes—a top attraction that's not to be missed.
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Map

What's nearby

  • Jardin des Plantes - 8 min walk
  • AccorHotels Arena - 11 min walk
  • Pitie-Salpetriere Hospital - 15 min walk
  • Place de la Bastille - 17 min walk
  • Place d'Italie - 4 min drive

Getting around

  • Gare de Lyon - 4 min walk
  • Quai de la Rapee Station - 7 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 45 min drive

Restaurants

  • Where to eat
  • CanteenM – Restaurant with a bar. Open daily. Open 24 hours, reservations required.

About this property

citizenM Paris Gare de Lyon

4-star Paris hotel in 12th Arrondissement, near Jardin des Plantes
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and a business centre. All 338 rooms boast iPads, and offer free WiFi and pillowtop beds. IPod docking stations and premium bedding are standard, as are Smart TVs with cable channels. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 forms of air-conditioned accommodation with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 16.95 per person
  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 bar
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

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Business-friendly
Business-friendly
Air conditioned
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4 star
4 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. Each guest must purchase a meal to sit at a table in the restaurant or in the communal living room. The last order for alcohol is 10:30 PM.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.95 per person (approximately)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Gare Lyon Hotel
CitizenM Gare Lyon Hotel
CitizenM Paris Gare Lyon
CitizenM Gare Lyon
Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 832 out of 1404 reviews
5 - Excellent 59%
Rating 4 - Good. 443 out of 1404 reviews
4 - Good 32%
Rating 3 - Okay. 80 out of 1404 reviews
3 - Okay 6%
Rating 2 - Poor. 27 out of 1404 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 1404 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel front is rather shocking and easily missed; it actually looks rather sleazy. The reception and lounge area are all very pleasant and well laid out. This must be one of the smallest rooms I have ever stayed in. It is a shame that to get more rooms they have compromised badly in terms of the room size. I am petite and I found the whole place overwhelming as there is hardly any space to move about and one needs to jump onto the bed to look out the beautiful scenery. The bathroom is also just as tiny and worst of all, the sink is outside of the bathroom. A hotel without basic tea/coffee making facilities doesn't say a lot of it being a good hotel.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very unique sort of service methodology. Hotel was chic and modern looking and staff were very friendly. Room is quite tech savvy, having quite a number of cool tech control features. However, would be good if mineral or bottled distilled water are provided in the room. There are no kettle for hot water as well. Would be good to have one rather than going to the lobby to get hot water served in cups. All-in-all, will recommend if you want to stay near Gare Lyon.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience. Only problem was that the rooms didn’t have any place to keep our clothes and toiletries. No wardrobe or closet space and no drawer space, so we had to shove everything inside the suitcases every morning, before leaving the room and go through the same thing when we come back in the night
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. Rooms are very modern. Choose ones with Eiffel Tower view . Very quiet. Lobby is large and modern Staff are very very nice and accommodating. Only suggestion is need to have coffee / tea and water in the room !!! Will come back
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities
Good
Stayed 4 nights in Oct 2021