Dear Daniel,Thank you for this review of your recent stay.We are delighted to hear that you found our location convenient and enjoyed the proximity to the park and vibrant areas. It is also gratifying to note your satisfaction with the cleanliness of our rooms and the overall condition of the hotel.We have, however, taken note of your comments on the pillows and curtains. We do offer a selection of different pillows upon request for our guests' comfort, as well as double-sized blankets which can add extra coziness. Furthermore, while we strive to ensure that our rooms are equipped to minimize light intrusion, we apologize if the curtains did not meet your expectations of a blackout feature.We also understand that the welcome at check-in is crucial to setting the tone for a pleasant stay, and we apologize if this was not fully experienced. Our staff is trained to be professional and approachable, and we will certainly reinforce the importance of clear communication and friendliness. Your feedback is invaluable to us, and we are committed to using it to refine our services and guest experience.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team

Dear Kim,Thank you for this kind review.It is truly gratifying to learn that our gym and sauna facilities met your expectations and contributed to an enjoyable experience at our hotel. Our team takes great pride in offering helpful service and ensuring the utmost cleanliness and condition of our rooms and amenities. Your commendation is a testament to their dedication.We are pleased that the amenities provided in your room enhanced your stay and made it more comfortable. Hotel Berlin strives to create a memorable experience for all our guests, and it is heartening to hear that we succeeded during your visit.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Hamdi,Thank you for taking the time to share your review.It deeply concerns us to read about your dissatisfaction with the cleanliness of your room and the state of the bathroom. We pride ourselves on maintaining the highest standards of cleanliness and comfort, and it appears that we fell short in your case.While we continuously strive to meet and exceed our guests' expectations, it seems we missed the mark during your stay. We regret to hear that our team's response did not offer the resolution you were looking for at the time. Our guest experience is paramount, and we take such matters seriously.Rest assured, we are committed to ensuring a high level of service and will be looking into the points you've raised.We hope to have the chance to better serve you in the future.Warm regards,Your Hotel Berlin, Berlin Team

Dear Kim,Thank you for your feedback.It is nice to know that you enjoyed your overall experience with us. We have duly noted your comment concerning our receptionist and we will be sure to address this with our team to ensure that we are always providing our guests with the most efficient and professional service possible.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team

Dear Wai Kin,Thanks for this review about your experience.We regret the inconvenience caused by the missing TV remote in room 124. We always strive to ensure that all amenities are provided for a comfortable stay, and we apologize for this oversight.We continually endeavor to provide our guests with the best possible experience and thank you for choosing Hotel Berlin for your stay.We hope to have the opportunity to serve you better in the future.Warm regards,Your Hotel Berlin, Berlin Team

Dear Horacio,Thank you for this positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Andrew,Thank you for such a positive review of your stay with us.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Dear Joanne,Thank you for this review of your recent stay.We are elated to hear that our public areas provided a stylish and inviting atmosphere during your visit and that your evening at our restaurant was a memorable one. It is also wonderful to know that the breakfast selection met your expectations and that you found our location convenient for accessing Berlin's main attractions via the reliable bus service.We regret to hear that the size of the family room did not fully meet your expectations, especially with teenage children in tow. While our rooms are designed to accommodate families comfortably, we understand that preferences on space can vary and we apologize for any inconvenience caused. Regarding the booking confusion, we are pleased that our team was able to resolve the matter promptly, reflecting our commitment to efficient service.We are looking forward to the opportunity of hosting you once more for an even more delightful experience.Warm regards,Your Hotel Berlin, Berlin Team

Dear Wolfgang,Please accept our sincere thanks for this kind feedback.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We hope to welcome you back on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Lieber Robin,vielen Dank für Ihre Bewertung unseres Hotels Berlin, Berlin.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Ganz viele liebe Grüße aus BerlinYour Hotel Berlin, Berlin Team

Dear Richard,Thank you very much for this kind review.It is a delight to hear that our commitment to impeccable cleanliness met your expectations, and that our central location served as an ideal starting point for your city exploration. We also take great pride in the friendliness and expertise of our staff, who are always eager to provide insider tips to enhance our guests' experiences.We are thrilled that our room amenities contributed to a comfortable and enjoyable stay. Your recommendation is truly appreciated, and it encourages us to continue delivering excellent service.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Dear Caterina,Please accept our thanks for your kind review regarding your stay.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We look forward to welcoming you back.Kind regards,Your Hotel Berlin, Berlin Team

Dear John,Thank you for this high rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Jason,Thank you for taking the time to share your feedback.We are pleased to hear that you found our hotel's condition exemplary and that you were satisfied with the cleanliness and amenities of your room. We regret to hear about the musty smell you encountered; please rest assured we strive to maintain the highest standards of comfort and hygiene. Our team is dedicated to ensuring that every aspect of a guest's stay is pleasant, and we apologize if we fell short in this instance. We are grateful for your continued patronage and are thrilled that, despite the issue mentioned, you would consider staying with us again.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team

Dear Michael,Thank you for letting us know that you enjoyed your stay.We appreciate your appreciation of our high standards and quality services, it is very rewarding for our team to receive a message of satisfaction from a recent guest.We are very pleased you were able to make the most of our tasty breakfast options, an ideal way to help start the day.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Liebe Pei,vielen Dank für Ihre Bewertung zu unserem Hotel.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Your Hotel Berlin, Berlin Team

Dear Anthony,Thank you for taking the time to share your review.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Your Hotel Berlin, Berlin Team

Dear Aristeo,Thank you for taking the time to share your experience with us.We're glad to hear that the cleanliness and condition of the hotel, as well as the amenities in your room, met your expectations, reflecting our dedication to providing a comfortable environment for our guests. Regarding the check-in process, we offer online check-in and self-service terminals to streamline the experience, with hosts available to assist anyone who might need help. We apologize for any inconvenience you may have encountered with the payment policy; we transitioned to non-cash payments as of August 7, 2023, aiming to increase security and efficiency for all transactions. We also ensure the security of our check-in process, and we regret if there was any confusion during your check-in. We take your concerns seriously and continuously strive to enhance our guest experience.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team

Dear Guest,Thank you for this positive review of your stay.We're delighted to hear that the location of our hotel met your travel needs and that public transportation options provided convenient access. It’s wonderful to know that you found our service to be exceptional and that the condition of our hotel lived up to your expectations. Additionally, we appreciate your high regard for the cleanliness of our rooms and the amenities provided to enhance your stay.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Diane,Thank you for sharing the review of your stay with us.We are delighted to hear that our hotel's location was to your advantage and that you found our staff to be helpful and friendly. It's wonderful to know that you found the hotel condition impeccable and the room amenities to your satisfaction. Your commendation on the room cleanliness is greatly appreciated, reflecting our team's commitment to maintaining high standards.Wishing you all the best and looking forward to your next visit,Your Hotel Berlin, Berlin Team

Dear Sudhakar,Thank you for this positive feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words, we will be sure to share your feedback with the team. We are also pleased to hear that our breakfast helped to start your day off the right way.We hope to welcome you back on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Lieber Martin,vielen Dank für Ihr positives Feedback.Toll, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Bis zum nächsten Mal!Your Hotel Berlin, Berlin Team

Dear Martina,Thank you for taking the time to share your feedback.We are thrilled to hear that your stay in our room accommodating six people was fantastic and that the comfort of the beds and the spaciousness of both the room and bathroom added positively to your stay. We apologise for any inconvenience with the air conditioning. Our A/C is centrally regulated and due to the complexity of the system, adjustments can be challenging; however, we are glad that opening the window provided you with a satisfactory solution.We look forward to welcoming you for a more enjoyable stay in the future.Best regards,Your Hotel Berlin, Berlin Team

Dear Syed,Thank you for this positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Jeff,Thank you for taking the time to share your opinion with us.We're thrilled to hear that you've consistently had great experiences at our hotel during the European Film Market, and it's wonderful to know our efforts in maintaining room cleanliness, hotel condition, and service meet your expectations. Your satisfaction with the room amenities is also greatly appreciated, as we strive to provide a comfortable and well-equipped environment for all our guests.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Brent,Thank you for taking the time to share your experience with us.We are so glad that you enjoyed your recent stay with us.We hope to welcome you back on your next visit to Berlin. Kind regards,Your Hotel Berlin, Berlin Team

Dear Ana,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best regards,Your Hotel Berlin, Berlin Team

Dear Ana,Thank you for taking the time to let us know your opinion of your recent stay.We're thrilled to hear that our service met your expectations and that our team was able to assist you in a helpful manner.It would be a pleasure to welcome you again. Best regards,Your Hotel Berlin, Berlin Team

Dear Tusti,Thank you for sharing this positive review.We're thrilled to hear that you found our breakfast selection to your liking; our buffet indeed offers a variety of meats alongside other options to cater to different tastes. It's also great to know that the ease of our contactless check-in and check-out processes added to the smoothness of your stay. Your satisfaction with the cleanliness and amenities of your room, as well as the overall service provided by our team, is truly gratifying for us.We look forward to welcoming you back on a future visit.Kind regards,Your Hotel Berlin, Berlin Team

Liebe Belinda,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, dass Sie eine schöne Zeit in Berlin hatten und heissen Sie jederzeit gerne wieder willkommen!Your Hotel Berlin, Berlin Team

Dear Christopher,Thank you for this excellent review.We're delighted to hear that you found our hotel to be one of the finest you've stayed in. We take great pride in maintaining the highest standards and our team is committed to providing exceptional service.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Rodolfo,Thank you for taking the time to share your feedback.We're sorry to rear that your experience did not meet your expectations. We aim to provide all guests with a high standard of service and a comfortable stay. We take your comments seriously and will look into the issues you have raised. It's important to us that our facilities are well-maintained, and I assure you that the cleanliness of our rooms is a top priority. Please rest assured that we are addressing your concerns with our housekeeping team to ensure our high standards are upheld.We hope you will consider staying with us again in the future. Best regards,Your Hotel Berlin, Berlin Team

Dear Soheir,Thank you for taking the time to share your feedback.We sincerely apologize for the issues you encountered during your stay. Our hotel aims to provide exemplary service and facilities. Our guest's comfort is a top priority, we regret to hear about your experience with the plumbing and the shower. We are committed to ensuring that our amenities and services, such as luggage assistance and in-room facilities, meet our guests’ needs. Please rest assured that we provide secure windows for safety reasons, and while our standard rooms do not offer in-room complimentary water or tea facilities, these amenities are available at our 'Grab'n'Go' station in the lobby at any time. We are also centrally located, with the city centre being approximately 0.5 km from our property, providing convenient access to various attractions and public transport options. We value your feedback as it helps us to improve.We hope we can provide you with an improved stay in the future. Kind regards,Your Hotel Berlin, Berlin Team

Lieber Gast,vielen Dank für Ihr Feedback.Wir bedauern es sehr, dass unser Hotel Ihren Erwartungen nicht gerecht werden konnte. Bitte entschuldigen Sie die entstandenen Unannehmlichkeiten.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,

Dear Anita,Thank you for taking the time to share your review with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Best wishes,Your Hotel Berlin, Berlin Team

Dear Muqandas,Thanks for taking the time to comment on your visit to our hotel.We're pleased you found our hotel to offer value for money. Regarding your comment on the food options, we strive to cater to various dietary needs and preferences but we appreciate your desire for an expanded selection and will consider this for future improvements.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Your Hotel Berlin, Berlin Team

Dear Leonardo,Thank you for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Lieber Roger,vielen Dank für Ihre Bewertung unseres Hotel Berlin, Berlin.Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Alles Gute aus Berlin und hoffentlich bis bald wieder,Your Hotel Berlin, Berlin Team

Dear Elizabeth,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable overall.It would be our pleasure to have you return on another occasion. Wishing you a very Happy New Year,Your Hotel Berlin, Berlin Team

Dear Florian,Thank you for this positive review of your stay.We're thrilled to hear that you found our hotel to be clean and comfortable, and that our staff made a positive impact on your stay. Our team strives to maintain the highest standards of cleanliness and guest satisfaction, so it's rewarding to know we've succeeded. We're also glad that the accommodations met your expectations and contributed to a great stay.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Emma,Thank you for sharing this lovely review.We're thrilled to know that you had a pleasant stay overall, and that the size of the room was to your satisfaction. It's also wonderful to learn that our location served as a convenient base for your sightseeing and shopping endeavors, and that you found our bar area to be a highlight, reflecting the vibrant atmosphere we strive to provide.We look forward to the pleasure of seeing you again in the future. Wishing you a very Happy New Year,Your Hotel Berlin, Berlin Team

Lieber Gast,vielen Dank für Ihre positive Bewertung!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Alles Gute aus Berlin und einen guten Rutsch ins neue Jahr!Your Hotel Berlin, Berlin Team

Dear Reed. Thank you for taking the time to review your recent stay.We are delighted to hear that our friendly and helpful staff contributed to a satisfying stay. It's also great to know that you found our room cleanliness to be impeccable. We aim to maintain the highest standards and your acknowledgment is truly appreciated.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team

Dear Brian,We would like to thank you for reviewing your experience.We are delighted to hear that you found your room to be very nice and appreciate your kind feedback on the cleanliness, hotel condition, service, and amenities provided.We are aware of the challenges regarding Wi-Fi connectivity and are continuously working on upgrading our service to handle high demand periods more effectively. We apologise for any inconvenience this may have caused during your stay.We hope to welcome you back on your next visit to Berlin. Sending warm wishes for the festive season,Your Hotel Berlin, Berlin Team

Lieber Alfred,vielen Dank für Ihr Feedback.Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Your Hotel Berlin, Berlin Team

Lieber David,vielen Dank für Ihre positive Bewertung.Toll, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Schön wäre es, Sie in der Zukunft nochmal begrüßen zu dürfen.Mit besten Grüßen,Your Hotel Berlin, Berlin Team

Dear Aylin,Thank you for reviewing your stay with us.We are sorry we fell short of meeting all your expectations.We would like to know how we could have improved your experience with us.We do hope to welcome you back in the future. Best wishes for the festive season!Your Hotel Berlin, Berlin Team

Dear Ramon,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Gilles,Thank you for such a positive review.We're delighted to hear that the early check-in added significant value to your stay and you had and amazing time in Berlin.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Dear Guest,Thanks for taking the time to let us know your opinion of your stay.We are pleased to hear that you appreciated the concept of our hotel and the art gallery, which are indeed a unique aspect of our establishment. Regarding the bed configuration, our Superior category rooms are available with king-size beds, and we regret any confusion during your stay. As for the noise on the second floor, we strive to ensure a peaceful environment for all our guests and apologise if this was not the case. We understand the importance of a restful night, especially when traveling with a baby, and are sorry for any discomfort caused by the bedding. For the shower drain issue, please know that maintenance is always on hand to resolve such matters swiftly. We also aim to provide a seamless check-in experience and will take your feedback into consideration to improve this process. Finally, we are always working to provide a diverse and satisfying breakfast experience, even during busy periods, and have noted your comments as we strive to improve our facilities and offerings.We hope to have the opportunity to welcome you back in the future for an improved stay. Sincerely,Your Hotel Berlin, Berlin Team