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"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"Good experience all round, from check-in to helpful tips on where to go, etc. Professional staff as well as very friendly. Good sized room, comfortable bed. Excellent breakfast with an amazing selection. "

"The room was incredibly small"

"Breakfast, views and room "

"We had a wonderful stay at The Store. It is perfectly situated in the center of Oxford. The staff was super friendly and helpful. The included breakfast was far more than the usual American continental breakfast with several nice options you can order from a menu. The onsite restaurant was great and the rooftop bar was a bonus with an amazing view."

"I was very impressed with the hotel. Comfy. Quiet. Clean."

"room was adequate for our stop over. breakfast was good value"

"Spa was amazing"

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "