Dallas Hotel Guide - Black Academy of Arts & Letters hotels in Dallas, United States of America.

"Great location"

"Check in process was a little confusing. What would help is a note by Hotels.com or Kasa to pre-check in so that we can get the correct (Kasa) confirmation code not the one provided by Hotels.com. Plus directions to the hotel floors etc. There are no laundry facilities but everything else was good. Staff contact via text was new but efficient. They responded within minutes. Always polite. Will stay there again or at another Kasa facility. One more suggestion. Can they use there own device to upload license/ID plus facial recognition...it possible. "

"Clean and very helpful "

"The room was spacious. "

"We love the hotel very beautiful hotel and great view "

"We come to Dallas a few times a year and this was our first time staying at the Fairmont. We stayed in a good room which included access to the gold lounge. The entire hotel was very nice and the staff were all wonderful. This will be our downtown Dallas hotel going forward "

"Pool looked great, but it was too cold outside to go into the pool. Breakfast options were great. Live music at night was great. Bartenders were very attentive and fun. Bed was extremely comfortable, and the view from my room was awesome."

"Great vibes, the staff is amazing. They always give us complimentary upgrades and are pet friendly. Quick and easy check in and check out. Great views. Bar and grill have great drinks and food. Breakfast buffet. Valet parking is awesome as well. Walking distance from many places to see."

"The 2 rooms I visited as well as my own had layers of dust on the bedside lamp. It then concerned me about the cleanliness of everything else. We ran out of tissues late at night and there wasn’t a back up box. Staff was helpful and friendly, especially the parking and valet staff. "