Cleveland Hotel Guide - Black Cultural Center hotels in Cleveland, United States of America.

"The hotel is not fully modern but the rooms is clean the kitchen just needs more utensils like spoon forks and a cutting board other than that it’s ok the air conditioner works well had no problems the staff some of them don’t understand much English but enough to get the point across at times but they are very nice people working Thare I would definitely recommend it "

"Was there 6 nights. Would have left the first day but I prepaid and they would not give me refund if I checked out. Had no towels first day. They said there was nothing they could do about it. Someone did find and bring 2 towels later that evening. No internet first day. They said they would take care of it right away. Didn’t happen. Everyday I asked about internet connection and everyday they said they were working on it. I left on the sixth day and was never able to connect to WiFi. Breakfast was okay except they were out of items pretty much everyday. Very noisy. People partying in parking lot till late first two nights. The room service ladies were very good. Was never able to speak to the manager. Each day I asked to speak to him or her, I was told the manager won’t be in until tomorrow! Never happened. Can’t recommend this property."

"Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property"

"Unsanitary filthiest place I've ever been in didn't even have decent curtains up to the windows they were shredded. When addressed hotel staff was the rudest people I've came across I checked out did not stay request a refund due to the condition and it was ignored instead of police were used to threat."

"Room was clean. Nice staff. Loved the balcony "

"Jackie was so kind! Really appreciated her help. "

"Staff was very friendly."

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "

"Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. "