Cleveland Hotel Guide - Berea Falls Scenic Overlook hotels in Cleveland, United States of America.

"I would give it a perfect score except it's an older hotel that needs some much needed upgrades and repairs. the staff was friendly and the hotel was clean but the AC unit was very noisy needed a bearing replaced and some of the fixtures needed repairs."

"Property was nice and quaint. Its very close to downtown and a definite bonus being right next to the airport. The owner was also very attentive. Helpful at every turn, and responded very swiftly"

"Elevator was not working. My room was on 3 rd floor. I'm 75 years old. It was rough with my luggage . Shuttle was great. Desk staff was great. Just only room for me was on 3 rd floor. I would never do that again ..stairs were too much. "

"Work place clean and well lit. "

"The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had."

"There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!."

"Jana was quick with responses to my questions. Home was clean and in a quiet neighborhood. We could not ask for anything more. Thanks for helping make the trip great!"

"Good communication with host. Safe and clean. Upstairs was very cold with window AC left in and could hear all the road noise. Suggestion to add lap blankets for guest use and more seating choices in common areas. "

"Great communication at all stages of the booking! We really enjoyed our time at the home while visiting our son at Baldwin Wallace. The home was perfect for our extended family group. Thanks for timely providing the snow clearance service during the big storm."