Black Isle Hotel Guide - Adventure Sport Hotels in Black Isle, Scotland

"Amazing stay as a family. Lovely staff. Rooms were huge and we we had interconnecting rooms. The swimming pool facilities are good and were not too busy. Park for kids opposite the hotel. Walkable distance to the city centre. Definitely will be back! "

"Clean and very convenient to the train and town"

"Very enjoyable and relaxing stay. When we arrived we thought our room was a little small. When we spoke with the manager about this, she helped in finding us a bigger room at no extra cost. The food was of good quality, but a little limited. Overall I really enjoyed my stay "

"First of all I think the reviews are fake . The hotel was filthy. We traveled for 9.5 hours really looking forward to this lovely hotel we had booked. Terrible check in went to the room nothing like what was shown. Carpet had not been hoovered there was hair fluff bits of stick . The bathroom had hair in the shower and toe nail clipping on the dirty Lino. It was a king size bed with a double quilt on it . Went down stairs and said I wasn’t happy with the room the girl at reception said she will go and clean it . So we went out for 1 hour came back and she said could not find a quilt that would fit. I went and checked the room she had cleaned the carpet but there was more hair in the shower than before I went and asked for the manager the girl said why I’ve cleaned your room. Manager came down asked me to sit outside in the corridor and tell him the problem so I did he never said a word apart from il see what I can do .a bit later he asked me would il like to see a different room so I did it was much better. But the hotel is so run down the hall carpets need to be hoovered the dust everywhere is unbelievable. We had paid for breakfast I asked for a refund because I didn’t feel it was safe to eat there . We given a free drink as an apology. For the 5 days we were there my room was not cleaned once I had to go to reception and ask for the bins to emptied and more milk and coffee Ask for fresh towels not 1 day did they come in room to make the bed even. "

"No"

"I stayed in a compact room. The room was cold, radiator wouldn't turn up. The door to the bathroom needs replaced, looked like it had been kicked in at some point. There ws "

"The room was very comfortable and clean with all the amenities you needed for your stay. We had a twin bed room and the beds were comfortable with extra blankets and pillows in the room. The bathroom was nice with a towel warmer and soft towels. My only complaint, but this is common throughout, no wash cloth... The front desk staff were very friendly and professional, we checked in quickly and given our room key. All of the staff we met were very friendly. The breakfast was very good with a nice selection of cold items as well hot menu items. I really appreciated the little pot of coffee you got at your table instead of having to go to the buffet to get more. The bar was nice, it was not as "cozy" as others we stayed in during our trip."

"I have stayed many times at this hotel and this will probably be the last time. I paid good money for a totally sleepless night and a very basic breakfast. When booking, I specifically asked for a room at the front of the hotel. I do so regularly, as I know from past experience that rooms, particularly the low even numbers can be noisy, so I was disappointed when arrived and was told that I was allocated Room 102. I told reception that I had bad memories of room 102 as I had stayed there in the past and it is the noisiest room in the hotel; which was why I had requested a room at the front. Reception was very unhelpful, completely unsympathetic and simply said there was nothing they could do. Room 102 lived up to my expectations, with unbearable loud noises from extractor fans and other machinery operating not far from the room window. I couldn't do any work because concentrating was impossible. I am a light sleeper - hence my request which was made when booking - and I couldn't get any sleep because of the constant racket from outside, which went on throughout the entire night. Breakfast next morning was a lacklustre affair. No fruit salad, no fresh fruit, no fried eggs on offer and the other breakfast items were fewer than is usually available and they were very slow to be replenished when they ran down. Check in the night before had been painfully slow and staff on reception were not helpful. I wouldn't want to go through this again and I wouldn't wish it on anyone. "

"The service was wonderful. The staff helped arrange things like taxis and a horse ride and made sure I got breakfast before an early morning tour (excellent scones!). They were especially accommodating on my last day when I was taking a late train, allowing me to shower and have a place to hang out for a little while in the late afternoon. The common areas feel historic but comfortable and well kept. The rooms are mostly updated but if you want a historic feel, be sure to request it. Pretty much all the rooms are a little different. There’s a lovely walled garden onsite and I got selfies with the Highland cows in the neighboring field. Just know that if you don’t have a car, it’s about a £12-14 cab ride from town. "