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Reviews of The Caledonian Tower Hotel

3 out of 5
The Caledonian Tower Hotel
Cocker Square, Blackpool, England

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 166 reviews" "
Rating 8 - Good. 60 out of 166 reviews" "
Rating 6 - Okay. 24 out of 166 reviews" "
Rating 4 - Poor. 15 out of 166 reviews" "
Rating 2 - Terrible. 13 out of 166 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

NICHOLAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They do fried eggs on request….
‘Dont judge a book by its cover’ saying represents Liberty’s Hotel, may look dated and need of a makeover from the outside, but on the inside it’s, clean, fresh n comfortable… Breakfast is a buffet, which is great, n if your not into scrambled eggs just ask n they’ll do you some fried eggs… tooo many people complaining about the scrambled eggs but not asking for fried..
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Chelsea

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, gave good customer service.
Stayed 5 nights in Nov 2023

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay however we were looking for somewhere near Blackpool Victoria Hospital and it stated on advertisement it was but we were miles away. The prices of alcohol at the bar were more expensive than anywhere else we went to in town
Stayed 2 nights in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round excellence
The staff very friendly and helpful, waiter at breakfast looked after everyone very well, and room was kept very clean and stocked with tea,coffee,suger and milk.
Stayed 4 nights in Nov 2023

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent - knowledgeable and helpful
Stayed 1 night in Nov 2023

8/10 Good

Sherralea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay, and was really cheap, 🙂
Stayed 1 night in Nov 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, amenities, property conditions & facilities
The property was unclean and noisey and had a bad odur throughout. The safety was at risk whem i came down to find a drunk man asleep on the reception floor. The wifi was umreliable making it difficult to work and contact family. I would not recommend staying here and i will not ne staying again. After contacting the hotel to address these issues, a week later ive still not had a response. Other guests coented on the smell amd cleanliness also.
Stayed 3 nights in Oct 2023

8/10 Good

Tracey

Travelled with family
Disliked: Amenities
we come to libertys regular, i mean at least once a month . love the location for the bar " soul suite " love we can bring the dog. one night. just need to be able to check in before 3pm .
Stayed 1 night in Oct 2023

8/10 Good

Tracey

Stayed 1 night in Oct 2023

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Amy

Liked: Staff & service, room comfort
Nice hotel just dated, but hotel was clean, bathroom needed a good clean by the shower area but overall a nice hotel
Stayed 1 night in Oct 2023

4/10 Poor

Kym

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Durty and needs modernisation
Dirty, room stank, toilet seat broken
Stayed 2 nights in Oct 2023

4/10 Poor

Pm

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not worth the money
Look,the staff were very nice.it was a pleasant atmosphere, but for the money i paid im disappointed. As soon as i seen how run down the hotel looked from the outside it carried on inside!luckily we wernt spending much time in the hotel.i would not book again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great staff. Very helpful. Me and my daughter and dogs had a great time
Stayed 3 nights in Sep 2023

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having stayed at this hotel a few times its ideally situated for us
Stayed 3 nights in Sep 2023

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired out dated but clean with good staff window in room 205 need replacing leaking and very drafty, we check out on the second day due to bad weather and the lack of hotel comforts for guest
Stayed 4 nights in Sep 2023

10/10 Excellent

Miss Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2023

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
overall hotel was in good location the room was a good size staff were friendly they had music most nights it finished around 11pm so i would say if you want a quiet night book the 2nd floor as the sound from the music could be heard on the 1st floor apart from that hotel was overall really good tram stop a 5 minute walk so handy to get around when getting on tram ask about the 3 day or 7 day pass as this will save you money and you can use them on buses as well town centre is a 10 to 15 minute walk
Stayed 5 nights in Sep 2023

8/10 Good

Gary

Stayed 1 night in Aug 2023

10/10 Excellent

Victoria

Stayed 2 nights in Aug 2023

8/10 Good

Michael

Travelled with family
Stayed 1 night in Aug 2023

4/10 Poor

Saman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not friendly
Stayed 1 night in Aug 2023

4/10 Poor

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will not be returning for a stay at the liberty on the square as the room was not hovered and Toilet was not clean as there was Faeces still on the toilet sit and had to clean it myself the. Paint was coming off the walks and damp was coming though the Ceiling. The bathroom was old and Tatty.

8/10 Good

Jill

Liked: Staff & service
Disliked: Cleanliness
Room 104!
The hotel was better than most in the area and defiantly value for money however lacked (a little) on the cleanliness with the remainder of breakfast left behind by the guests before us that had not been vacuumed and the hand wash not being re-filled. Sunset from the window was lush BUT did mean the room got HOT with no fan it was like a sauna in the evenings. Overall the room was spacious, bed was comfortable & tea and coffee making items provided (nice touch) and a hair too. Evening entertainment was provided but did end around 11 so not too late if you want to get some rest. Entertainer on Wednesday 16th August was VERY RUDE! We had just ordered a drink at the bar and wanted to watch the show however witnessed him SHOUT into the microphone at a guest who was having a quiet conversation with his wife at a seat near the entrance 'shut up i'm trying to tell you about a charity'. Although we understand the charity in question is near and dear to many people hearts your entertainer has a responsibility to use correct etiquette and also basic microphone technique which was lacking. We chose not to ensure his 'singing' and very loud packing tracks so headed out of the bar promptly. On a positive note the 2 ladies working the bar were WONDERFUL, friendly & knowledgeable. I would visit again to just have a chat with them but not if your 'Storm Trooper' entertainer is working that night!!
Room Overview
The View
Nice Shower
Local Ride (not associated with the hotel pic is just a random view from the window).
Stayed 2 nights in Aug 2023

8/10 Good

Stephen

Stayed 4 nights in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

4/10 Poor

Sophie

Stayed 2 nights in Aug 2023

10/10 Excellent

Harry

Stayed 2 nights in Aug 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
I thought the hotel was very good , exellent room with a single bed and a double bed , The bed was very comfortable, The breakfast was exellent , I will be definitely staying here if I ever come back to Blackpool again
Stayed 3 nights in Jul 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and hotel only issue it was very hot in the room so went and bought our own fan, and our last night we had to move rooms due to a leaking ceiling from the rain but overall loved our stay
Stayed 4 nights in Jul 2023

8/10 Good

Justin

Stayed 1 night in Jul 2023

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Frank

Stayed 1 night in Jul 2023

6/10 Okay

Wayne

Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Heather

Stayed 1 night in Jun 2023

2/10 Terrible

Toni

Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 2 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in May 2023

2/10 Terrible

byron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2023
Response from General Manager on 1 May 2023
Good Afternoon Thank you for writing a review and if you would like to contact me regarding your stay please do so.Kind regards General Manager

10/10 Excellent

Susan

Stayed 1 night in Apr 2023

8/10 Good

Lee

Liked: Staff & service
Stayed 2 nights in Apr 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
The bedroom carpet stained.thebathroom needs a complete refurbish... smells disgusting
Stayed 1 night in Oct 2022

8/10 Good

Gary

Liked: Property conditions & facilities
Hotel was ok but under staff. It needs updating in the bedrooms. Also needs a lick of paint
Stayed 2 nights in Oct 2022

2/10 Terrible

mark

Stayed 3 nights in Oct 2022

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was dirty rude senior receptionist as split my head open when top floor lights failed i will never stay there again
Stayed 3 nights in Oct 2022