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Reviews of Waters Edge

3 out of 5
Waters Edge
5 Dean Street, Blackpool, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 67 reviews" "
Rating 8 - Good. 16 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel location was good, however the cleanliness was not great. If I was a contractor it would have been fine, however not for family. The bed was comfortable just not clean.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little gem of a pace
Room was lovely, everybody was so friendly and welcoming, everything was lovely and clean, we had a lovely stay and would not hesitate in staying again So close to everything that South Pier has to offer.
Stayed 2 nights in Aug 2022
Response from jo on 15 Aug 2022
Thank you, It was a lovely weekend, full of lovely people Take care

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for great stay.
Did not really spend much time at accommodation as busy in Blackpool. Had a great couple of nights. Wonderful location for the water park and pleasure beach too. Room comfortable and clean. 😊
Stayed 2 nights in Aug 2022
Response from Jo on 15 Aug 2022
Thank you. It was great to have with us ll the best .Take care

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It states on here that parking is free at this hotel however there is none. This is the main reason we booked this hotel. It is a good location for south blackpool. Took around 20/30 minutes to walk to blackpool centre
Stayed 1 night in Jun 2022
Response from Jo on 15 Aug 2022
Sorry about the parking but it states Free street parking NOT on site or anything like we have a car park also again in the automated email once booked with some parking tips .. Happy you had a good little break here in Blackpool and it didnt spoil your break too much

6/10 Okay

Louise

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
You tube and wifi good Heater too close to the bed.. Door draughty...could see outside around the door
Stayed 1 night in Aug 2022
Response from Jo on 7 Aug 2022
Carnt do much about the heater, usually appreciated.. Thanks for letting me know about the door I will get it checked

6/10 Okay

Verified traveller

Disliked: Staff & service
The hosts weren’t there to greet us upon arrival. A worker who was fortunately enough was standing outside called the hosts/owners to give us codes to enter the doors and door key for room. Indoors,front room was full of boxes bags Christmas decorations etc. nowhere for guests to sit apart from room. (No lounge ). The room was decorated nicely though. Quite modern unfortunately the sheets were stained (fake tan ) and a few others. Some hairs too. Toilet light not working and difficult to contact owners. Would say guest house is ok for a base or overnight but would not stay longer. No facilities for breakfast. Good location. Right next to promenade at central pier. Parking is not great, only street parking which prove to be difficult but it is a busy time of year.
Stayed 1 night in Aug 2022
Response from Jo on 4 Aug 2022
Apologies things were not quite right for you .. We sell bedrooms there is no lounge/bar/sitting area shown or advertised .. There is no meet and greet that is why it is self check in .. Automated message should reach guests after booking with a more information including more on parking and how to contact someone during your stay for any reason as reception is limited.. As for the sheets I am sorry, it seems some of the older bedding came into use for a few days and unfortunately some had marks that dont wash off .. As for the room with the items, it was a shop that is now being packed up so the room can be a second ground floor bedroom.

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2022
Response from Jo on 7 Aug 2022
Thank you Kate. It makes us happy to know we helped you have a lovely time here in Blackpool.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great Value for money, clean convenient and did the job for a one night stay.
Stayed 1 night in Jul 2022
Response from jo on 7 Aug 2022
Thank you Chris. we are glad we met you needs and you enjoyed your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Fab
Stayed 2 nights in Jul 2022
Response from Jo on 21 Jul 2022
Thank you. We are happy to of helped you have a great time here in Blackpool.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Budget Stay in Blackpool
Last minute weekend break for me and my little boy, booked on a few hours before arrival. Very sceptical when seeing the price I paid, but very very happily surprised on arrival. Stayed in room 6, not big room, but worked perfect for the two of us. Comfy double bed, sea view, TV that actually works (rare in budget hotels), wifi that actually works (same comment applies), met the cleaning lady on our way out, very friendly and helpful. Smooth check in contactless process, clear and concise instructions sent via email. Will be staying again
Stayed 2 nights in Jun 2022
Response from Jo on 14 Jun 2022
Thank you. Lovely to know you had a great time here in Blackpool.

10/10 Excellent

Jonathon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, exactly what was required for an overnight stay in Blackpool, close to the pleasure beach and arcades. Would stay here again
Stayed 1 night in May 2022
Response from Jo on 12 Jun 2022
We thank you for choosing to stay with us and happy you enjoyed it here

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
We had a lovely weekend .owners lovely people very helpful and down to earth .Our room was immaculate ,near to beach and tram .louise and ian x
Stayed 2 nights in Apr 2022
Response from Jo on 6 May 2022
Great to know you had a lovely time. Thank you for the review

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night and used the hotel as a base for visiting the Waterloo Music Bar, which its within easy walking distance of. The hotel was perfect for what we wanted with easy self check in when we arrived and the room was great with a really comfy bed. The hotel is right on the seafront, close to the Velvet Coaster and McDonald’s, if they’re your thing. The owners were very friendly and helpful and we would not hesitate to stop here again. Definitely recommended!
Stayed 1 night in Apr 2022
Response from Jo on 6 May 2022
Thank you for the review. Waterloo Music Bar is a great night out. Happy we helped make your little break good one. Hope to see you on your next visit to Blackpool

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a great location and parking right outside, if you manage to get a space. We didn't use the car the whole time we were there and used the tram once. Arcades, rides and beach over the road, Pleasure Beach round the corner and a quick ride on the tram to the shops. Rooms are great, beds really comfy and the owners are really hospitable. If i had to come up with a complaint, the bunk beds were quite squeaky but there was a sofa bed that could be used also so the second night was much quieter!
Stayed 2 nights in Apr 2022
Response from Jo on 6 May 2022
Thank you for the review, we hope to see you again on your next trip to Blackpool. Squeaky bed is on the list for replacement .. Take care

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend to stay in Blackpool
A really lovely, cosy B&B right by the beach and all the attractions. The room was nicely decorated and very clean. It had a stunning bespoke headboard and matching tables. Lots of nice little details to make it very comfortable. The host was great and very attentive. Absolutely no complaints from us and it will be our first choice if we need somewhere to stay in Blackpool.
Stayed 1 night in Dec 2021
Response from Jo on 31 Jan 2022
Thank you

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice little hotel and people friendly. Good location to south pier and right by a weatherspoons for breakfast! We couldn’t park on the road so paid £12 which covered us until 11am the next day literally round the corner.
Stayed 1 night in Nov 2021
Response from Jo on 24 Nov 2021
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Jo on 2 Nov 2021
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & warm, cosy, clean & tidy. good location. managed to park for free on street further down. good value for price.. and private bathroom.
Stayed 1 night in Oct 2021
Response from Jo on 2 Nov 2021
Thank you

8/10 Good

Clare

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice clean accommodation and perfect because it was on the seafront
Stayed 1 night in Oct 2021
Response from Jo on 8 Oct 2021
Thank you

6/10 Okay

Tina

Travelled with family
FRIENDLY HOTEL just outdated
Hotel is more B+B. NEEDS UPDATING very friendly staff/owners who do make you feel welcome , but found it did smell strongly of animals , our beds creaked on every movement and weren’t comfy, only had left 2 little milk pods on arrival and staff not avail to grab any when we got back to room.so had to run to shop next morning to buy milk.property outdated and needs FEW cosmetic changes and NO breakfasts avail next morning .
Stayed 1 night in Sep 2021
Response from Joe on 14 Sept 2021
Hi I am pleased to say this room is being up dated to a luxury double, its on the last few weeks now as a family room. Reception is open in the mornings ... In the self check in message that you received on the morning of check in it tells you that its limited reception open in the mornings, Thats why its self check in and you could not find any staff .. Milks teas excreta are complimentary and would of been available if you had of rang the reception bell in the morning.

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel. Small but comfortable room. Would definitely stay there again.
Stayed 1 night in Sep 2021
Response from Jo on 1 Oct 2021
Thank you

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
This is a 2* budget hotel so don’t expect the Ritz. That said the host was lovely and friendly and every thing was spotless. I would stay again but perhaps in a different room. Price wise you can’t go wrong. Enjoy your stay. We did !
Stayed 1 night in Aug 2021
Response from Jo on 1 Oct 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Jo on 3 Aug 2021
Thank you , we are happy you enjoyed your stay here and the time you spent in Blackpool

10/10 Excellent

Adelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and kind, loved Paul
Stayed 1 night in Jun 2021
Response from Jo on 13 Jun 2021
Thank you Adelle for the rating and the review. We are happy you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2021
Response from Jo on 16 Jul 2021
Thank you

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Pleasure Beach
Well situated guest house, really close to the south pier and Pleasure Beach. We booked a family apartment for one night at short notice and it was great for our needs.
Stayed 1 night in Jun 2021
Response from Jo on 8 Jun 2021
Thank you for the review. Good to of met you all. We hope to see you again on your next trip to Blackpool

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Jo on 6 Jun 2021
Thank you, We are Happy we helped you enjoy your time here in Blackpool

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Photo for the room wasn't same the photos online and we couldn't sleep every time we go to sleep there is a bad nois its really bad we didn't feel comfortable, every time the people on top of us using they toilets the noise come back. Also there was a socket bolug next the bad it was broken and burned. Not happy
Stayed 2 nights in May 2021
Response from Jo on 28 May 2021
Hi sorry it wasnt up to your expectations. There has been a few problems showing them selves after being closed down so long. When you book a double room there isnt a choice of witch one you get as there are several all decorated differently we also reserve the right to sell family rooms as doubles at busy times. All other rooms are named individually with different prices if these are booked you would not get moved to any other without a good reason and being notified. your booking was a standard double room. The socket has now been fixed. and the noise being dealt with.. I hope this information has helped.

6/10 Okay

paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Jo on 4 Aug 2020
Thank you

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short weekend stay
The staff are friendly clean the bedroom was a good size walk able
Stayed 1 night in Mar 2020
Response from Jo on 9 Mar 2020
So pleased you enjoyed your stay. Hope to see you both again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from jo on 21 Feb 2020
Thank you. We appreciate time taken to give a score

10/10 Excellent

Dannielle

Stayed 1 night in Nov 2019

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
We stayed in the apartment with sea view it was very cozy
Stayed 1 night in Nov 2019
Response from Jo on 12 Nov 2019
Thank you Alison, so pleased you enjoyed your stay

6/10 Okay

amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Half term trip
The guest house was pergect location for south blackpool.and the pleasure beach. The fanily room fitted us perfectly too. My only 2 complaints are the apartment smelt really strongly of dogs and in the morning we were directly underneath the brealfast room which meant we were woke about 7.30 by moving chairs etc
Stayed 1 night in Oct 2019
Response from Jo on 4 Nov 2019
Sorry the room wasn't quite right for you. I did find out due to the full change over of rooms that day the carpet did not get its usual clean over

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019
Response from Jo on 27 Oct 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family oriented place to stay everyone very friendly
Stayed 1 night in Oct 2019
Response from Jo on 12 Oct 2019
We are happy you enjoyed your stay with us, we do try to make people feel welcome and happy during there stay. Thank you for choosing Waters Edge we hope to see you again

10/10 Excellent

KrissyQuinn, Rugeley. Staffs

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
very clean and ideally situated (5mins walk) from the waterpark and the fair/arcades.
Stayed 2 nights in Sep 2019
Response from Jo on 2 Oct 2019
Thank you for choosing to stay at The Waters Edge. We are pleased you enjoyed your stay. Hope to see you again

2/10 Terrible

Ms Linda

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Jo on 25 Sept 2019
Sorry you didnt enjoy your stay as much as we try we carnt please everyone

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2019

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before,host can’t do enough,room very clean and homely,will be returning in October
Stayed 2 nights in Sep 2019
Response from Jo on 22 Sept 2019
It was good to welcome you back. See you soon. Thank you for the review

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Main Street everything really accessible , friendly owners , free electric and heating a lot of places charge for electric
Stayed 3 nights in Sep 2019
Response from Jo on 17 Sept 2019
Hi Thank you, we are happy you enjoyed your stay. I assume that it was one of our family apartments you stayed in as most do have meters for electricity. Hope to see you again on your next visit to Blackpool

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
we arrived with family but door was locked and no one at property have to book another hotel
Stayed 2 nights in Sep 2019
Response from Joe on 8 Sept 2019
The booking came through in the afternoon a e-mail was sent to you through this booking channel reminding you of the latest check in also about parking as it was a busy time. A call was made. No reply.came back in any form. No payment was taken because there was no response from you before reception closed 9 pm.. When you turned up hours after the reception closed your phone call was answered and you were offered the option of being let in, as payment had not been taken it was your decision to go and find somewhere else to stay. We are sorry regarding this situation as you said you came by train and it was late if you had contacted ourselves arrangements would of been in place for your arrival. Arriving safely is most important.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all amazing owners and funny people, and made us feel welcome the room was extremely clean and comfortable and the breakfast was perfect
Stayed 1 night in Aug 2019
Response from Jo on 28 Aug 2019
Thank you for choosing to stay with us. We are happy you enjoyed your stay, hope to see you on your next trip to Blackpool

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely will be staying again.
First time staying here and would 100% stay again. Ideal location lovely breakfast and the.owners are so friendly.
Stayed 3 nights in Aug 2019
Response from Jo on 27 Aug 2019
Thank you, it was so nice to meet you all we are happy we helped to make your holiday a memorable one

8/10 Good

Verified traveller

Liked: Staff & service
It is situated in the middle of everything that you have planned and was also nice and quiet.
Stayed 1 night in Jul 2019
Response from Jo on 7 Aug 2019
Happy you enjoyed Blackpool and your stay here at the Waters Edge. Hope to see you next year

10/10 Excellent

Danny, Barnsley

Travelled with family and small children
Liked: Cleanliness
Mini break last minute but what a find waters edge is, highly recommended clean and spacious rooms with very helping and accomadating hosts with a hidden extra water feature 😉 (nod nod) already booked for next visit lovely breakfast too
Stayed 1 night in Jul 2019
Response from Jo on 21 Jul 2019
Thank you guys it was lovely to meet you all we are happy you enjoyed your stay with us especially the water feature lol. See you in a few weeks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Excellent property, ideal location, great value for money and staff went above and beyond to help us to have a smooth arrival, highly recommend. Will be back to use again and again.😊😊😊
Stayed 1 night in Jul 2019
Response from Jo on 20 Jul 2019
We are so pleased you enjoyed your stay with us. Thank you for taking the time to write a review

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to pleasure beach . The apartment was big for the 5 of us and had plenty space .
Stayed 2 nights in Jun 2019
Response from Jo on 12 Jun 2019
Hi It was nice to meet you all. We are happy you enjoyed your stay with us. This apartment is popular with couples and families for its size. We hope to see you all on your next trip to Blackpool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from jo on 21 May 2019
Thank you for taking the time to give us a score. We are pleased you enjoyed your stay and would love to welcome you back