Indoor pool, pool loungers

Reviews of Home2 Suites by Hilton Walpole Foxboro

3 out of 5
Home2 Suites by Hilton Walpole Foxboro
2375 Boston Providence Highway, Walpole, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 822 reviews" "
Rating 8 - Good. 181 out of 822 reviews" "
Rating 6 - Okay. 55 out of 822 reviews" "
Rating 4 - Poor. 32 out of 822 reviews" "
Rating 2 - Terrible. 34 out of 822 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eva, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 2 May 2024
Dear Guest, Thank you for taking the time to talk about your stay! We are glad that you enjoyed your stay and hope to see you again in the near future!

10/10 Excellent

regine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay thanks. Front desk Staff was very kind.
Stayed 2 nights in Apr 2024
Response from Milton Carvalho General Manager on 2 May 2024
Dear Guest, Thank you for taking the time to talk about your stay! We are glad that you enjoyed your stay and hope to see you again in the near future!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 25 Apr 2024
Hello Nick, thank you for your feedback. We are glad you enjoyed your stay!

6/10 Okay

Ana Paula, West Lebanon

Stayed 4 nights in Apr 2024
Response from Milton Carvalho General Manager on 25 Apr 2024
Thank you for your feedback. We hope to see you again in the near future.

10/10 Excellent

Magdalene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean spacious and well arranged. I recommend any other family to stay there anytime they visit the area. I will actually go back there soon
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 23 Apr 2024
Hello, Thank you for your feedback! We hope to see you again in the near future.

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 2 May 2024
Dear Guest, Thank you for taking the time to talk about your stay! We are glad that you enjoyed your stay and hope to see you again in the near future!

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 5 Apr 2024
Hello David, Thank you for your feedback. We hope to see you again in the near future.

10/10 Excellent

Mario

Travelled with partner
Great place !
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 4 Apr 2024
Hi Mario, Thank you for the feedback! We are glad you enjoyed your stay!

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 4 Apr 2024
Hi Jose, Thank you for the feedback! We are glad you enjoyed your stay!

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024
Response from Milton Carvalho General Manager on 25 Apr 2024
Hello Jorge, Thank you for your feedback! We hope to see you again soon!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Milton Carvalho General Manager on 4 Apr 2024
Hi Linda, Thank you for the feedback! We are glad you enjoyed your stay!

10/10 Excellent

Darla

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Milton Carvalho General Manager on 21 Mar 2024
Dear Guest, Thank you for finding the team to complete your feedback. We are glad you enjoyed your stay and hope to see you again!

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Milton Carvalho General Manager on 19 Mar 2024
Thank you for the ranking!

2/10 Terrible

Nick

Stayed 1 night in Mar 2024
Response from Milton Carvalho General Manager on 4 Apr 2024
Hi Nick, I am sorry to hear that things didn't go as expected with your stay. We hope to see you again in the near future.

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service
Room was not clean upon arrival; routine cleanings were inadequate; supplies were not restocked; breakfast was average at best. Front desk staff were helpful.
Stayed 9 nights in Feb 2024
Response from Milton Carvalho General Manager on 8 Mar 2024
Hi Cathy, Thank you for taking the time to complete this survey and letting us know about your experience. We hope you give us another chance to show you what a true Home2 experience is about.

10/10 Excellent

sergiu

Stayed 1 night in Feb 2024
Response from Milton Carvalho General Manager on 8 Mar 2024
Dear guest, Thank you for your feedback. We appreciate your business and we hope to see you again!

4/10 Poor

Lana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy not up to date
Stayed 3 nights in Feb 2024
Response from Milton Carvalho General Manager on 20 Feb 2024
Hi Lana, Thank you for your feedback. I will be sure to follow up with my team regarding quiet hours. What features and or amenities do you wish our hotel had?

10/10 Excellent

Garensha

Great
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 1 Feb 2024
Dear guest, Thank you for your feedback! We appreciate you giving us your feedback!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 29 Jan 2024
Thank you, Michael for your feedback!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Thank you!
Stayed 2 nights in Jan 2024
Response from Milton Carvalho General Manager on 29 Jan 2024
Hi Kelly, Thank you for your feedback. We hope to see you again!

4/10 Poor

Frank

Travelled with family
Disliked: Room comfort
Nice setup, so loud
Our room’s toilet had a broken handle and would flush. There was no maintenance so we had to pack up our family at 10:30 at night as we’d just checked in and move to another room on another floor. Sleep was hard to come by as lots of child hockey players were staying there and were allowed to run the halls and stomp around until 1 - 2 am each night.
Stayed 2 nights in Jan 2024
Response from Milton Carvalho General Manager on 29 Jan 2024
Dear Guest,We sincerely apologize for the inconvenience caused to you. We hope to see you again in the near future.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice too
Stayed 7 nights in Jan 2024
Response from Milton Carvalho General Manager on 16 Jan 2024
Hi Diane, Thank you for the feedback.

6/10 Okay

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was clean. Water pressure in shower was terrrible. Front desk was rude.
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 15 Jan 2024
Hello Lori, I apologize that you had a few issues during your stay. We strive to make sure that all our guests enjoy their stay. We hope you consider us in the future.

8/10 Good

Michelle

Stayed 2 nights in Jan 2024
Response from Milton Carvalho General Manager on 20 Feb 2024
Hi Michelle, Thank you for your feedback.

10/10 Excellent

Clyde, Framingham

Travelled with partner
Liked: Amenities
This place was great! Excellent rooms. Very comfortable
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 15 Jan 2024
Hello Clyde, Thank you for your feedback. We hope to see you again!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude guests but hotel is wonderful
Great place! Clean & comfortable. Only issues were Rude Guests that made way too much noise in the hallway FOR HOURS!! 12:30a-2a was raucous and disruptive. Totally disrespectful and gave us a terrible nights sleep
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 15 Jan 2024
Dear Guests, Thank you for your feedback! I sincerely apologize for the inconvenience of our guests. We do have quiet hours and it appears that they didn't follow our rules, nor did we do a good job making sure that our guests followed our rules and regulations. We will make sure that we are better prepared in the future.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very comfortable room and good service. I just wish the breakfast started a little earlier as we had to miss it to be in a meeting by 7am.
Stayed 1 night in Jan 2024
Response from Milton Carvalho General Manager on 9 Jan 2024
Hello Guest, Thank you for your review. I apologize that you missed breakfast. It is a Hilton standard that breakfast is served 6:30AM-9:30AM Monday through Friday and 7AM-10AM on Saturday & Sunday.

2/10 Terrible

James

Stayed 2 nights in Dec 2023
Response from Milton Carvalho General Manager on 9 Jan 2024
Hello Guest, thank you for your rating. I would like to hear more about your stay.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, quiet hotel.
Stayed 1 night in Dec 2023
Response from Milton Carvalho General Manager on 2 Jan 2024
Hi Charlotte, Thank you for your feedback. We hope to see you again in the near future.

10/10 Excellent

Jillian

Stayed 3 nights in Dec 2023
Response from Milton Carvalho General Manager on 29 Jan 2024
Thank you!

8/10 Good

Roberto

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Milton Carvalho General Manager on 29 Dec 2023
Hi Roberto, Thank you for your feedback ! We hope to see you again.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Milton Carvalho General Manager on 29 Dec 2023
Hi Robert, Thank you for your feedback! We hope to see you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will stay again
Awesome customer service. Had my room ready for a very early check in due to Patriots game. Great hotel. Great staff.
Stayed 1 night in Dec 2023
Response from Milton Carvalho General Manager on 1 Feb 2024
Dear guest, Thank you for your feedback! We appreciate you giving us your feedback!

10/10 Excellent

Clover

Liked: Amenities
Great
Stayed 1 night in Dec 2023
Response from Milton Carvalho General Manager on 29 Dec 2023
Hi Clover, Thank you for your feedback! We hope to see you again.

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bedding was not clean, had to call and complain 3 times only for them to bring me new sheets, 1 pillow case for 6 pillows and 2 ripped blankets. The staff that brought me those thibgs was rude and smelled of Marijuana. I was expected to strip these dirty beds myself and make them myself as well. There were hairs everywhere and scum in the tub. Worst cleanliness and service.
Stayed 1 night in Dec 2023
Response from Milton Carvalho General Manager on 18 Dec 2023
Dear Guest, Thank you for bringing this to our attention. We value your feedback and want to always make sure we make things right. Please give us a call at your leisure so we can discuss this further.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to stadium
Stayed 2 nights in Dec 2023
Response from Milton Carvalho General Manager on 18 Dec 2023
Hi Elizabeth, Thank you for your feedback! Yes you are correct. Most of our guests love our location for Gillette Stadium events.

10/10 Excellent

Bonnie

Travelled with partner
It was a great weekend
Stayed 2 nights in Dec 2023
Response from Milton Carvalho General Manager on 18 Dec 2023
Dear Guest, thank you for sharing your feedback with us! We hope to see you again in near future.

8/10 Good

Nuno

Response from Milton Carvalho General Manager on 20 Feb 2024
Hello Nuno, Thank you for your feedback.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pillows
Stayed 1 night in Dec 2023
Response from Milton Carvalho General Manager on 5 Dec 2023
Thank you for your feedback! See you again in the near future.

6/10 Okay

Cayla

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Close to Gillette Stadium
Stayed 2 nights in Dec 2023
Response from Milton Carvalho General Manager on 5 Dec 2023
Thank you for your feedback! See you again in the near future.

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Milton Carvalho General Manager on 29 Dec 2023
Hi Ashleigh, Thank you for your feedback! We hope to see you again.

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Milton Carvalho General Manager on 5 Dec 2023
Thank you for your feedback! See you again in the near future.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel and it was clean, contemporary and convenient. Will stay here next time I visit family and friends in Massachusetts.
Stayed 7 nights in Nov 2023
Response from Milton Carvalho General Manager on 5 Dec 2023
Hi Barry, Thank you for your feedback! We look forward to seeing you in the near future.

10/10 Excellent

Bridget

Stayed 1 night in Nov 2023
Response from Milton Carvalho General Manager on 5 Dec 2023
Thank you for your feedback! See you again in the near future.

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really nice. Newish
Stayed 1 night in Nov 2023
Response from Milton Carvalho General Manager on 13 Nov 2023
Dear guest, Thank you for your review. We hope to see you again in the near future.

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Close to Gillette and Colleges
The front desk person was very helpful. She was friendly and kind. Our kids enjoyed the pool and the breakfast had a lot of hot and cold options. It was very busy but the people brought out food and clean dishes and utensils consistently. Everyone was working hard and friendly.
Stayed 1 night in Nov 2023
Response from Milton Carvalho General Manager on 13 Nov 2023
Dear guest, Thank you for your review. We hope to see you again in the near future.

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Love the rooms and the hotel in general. A lot of options to eat nearby. My kids loved the indoor pool.
Stayed 2 nights in Oct 2023
Response from Milton Carvalho General Manager on 13 Nov 2023
Dear guest, Thank you for your review. We hope to see you again in the near future.

10/10 Excellent

veronik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Gillette Stadium. New design, spacious and great breakfast!
Stayed 2 nights in Nov 2023
Response from Milton Carvalho General Manager on 7 Nov 2023
Dear Guest, Thank you for your feedback regarding your most recent stay! We are glad you enjoyed your stay with us and hope to see you again in the near future.

8/10 Good

Catalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Milton Carvalho General Manager on 13 Nov 2023
Dear guest, Thank you for your review. We hope to see you again in the near future.