Lugano Hotel Guide - Botanical Garden Parco San Grato hotels in Lugano, Switzerland.

"Staff were not friendly and we felt uncomfortable at check-in and asking questions during our 2 night stay. Buffet breakfast was good. We knew it was an Ibis budget hotel but there is no privacy for anyone in the room to go to the bathroom or shower. Barely enough room for carry-on sized luggage. I would not recommend for anyone travelling with full sized luggage."

"Beautiful hotel. Classic design. Bed was very comfortable and pillows were great. Our shower leaked and they moved us rooms without question. The included breakfast was quite good. The restaurant was spendy, but food was good and amazing view. They do offer a shuttle into Lugano, but it only runs every two hours. The staff were all very mind. Would rate overall experience 4/5 "

"Breakfast was excellent and a good variety "

"By far the best hotel on Lake Lugano. Amazing spa"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"Fantastic Hotel! Ive been many times and will be back again. Excellent location on the lake and in the center of town. Also, next door to a very fun casino."

"Loved this slice of heaven, away from the crowds of Lugano but yet convenient to get to by car. The front desk service was amazing - the girls were so friendly and helpful. Daily breakfast was clean tasting and delicious. The hotel grounds are so thoughtful, well designed and aesthetic. Despite it being an old building, it did not feel cold like some old buildings can - Insulation done right! Highly recommend to anyone who loves a quaint boutique hotel with great service and thoughtful spaces. "

"Nice location"

"Great hotel. Clean and modern. Friendly and very helpful staff. A++"