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Great hotel tucked in a strange place, but totally convenient to everything. Room was great - staff there are lovely and breakfast was good. Thank you.
Thank you for staying with us Gregory! We hope to see you again soon.
10/10 Excellent
Markeyon
27 Apr 2024
Markeyon
Stayed 1 night in Apr 2024
2/10 Terrible
Kailing
24 Apr 2024
Disliked: Property conditions & facilities
very noisy on first floor, cannot even sleep
Kailing
Response from Front Desk on 24 Apr 2024
Kailing,I am very sorry to hear about your experience. While I cannot guarantee anything, please give us a call if you choose to give us another chance and we will do our best to get you onto a high floor.
10/10 Excellent
Beverly
16 Apr 2024
The room and property were very clean and quiet. This is my 2nd stay and I would stay again.
Beverly
Stayed 4 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you for staying with us Beverly, we hope to see you again soon.
All the staff were very helpful and nice. Breakfast was good. One suggestion for our room but probably applies across the board. Bathroom vent needs a good dusting. Ceiling above fan in bedroom also had noticeable dust bunnies clinging to the ceiling.
Nicole
Stayed 3 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you for staying with us Nicole and for your words of advice for our property, we hope to see you again soon and hope to have your concerns addressed by then.
We were in Boulder when the Colorado power company cut power - without warning - to 6 districts. The hotel staff were warm, friendly and reassuring after we were all left in the dark. Some of us chose to stay and hang out in lobby by the fire. The Hotel set us up with extra blankets and did their best to accommodate needs. I will definitely stay there again on my next visit to Boulder. Plus, very good restaurants in the little strip mall right across from the hotel
Martina
Stayed 2 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you so much for your warm (literally) comments and for staying with us. We very much appreciate your understanding during that situation and I am so glad to hear we were able to still make you feel comfortable. We look forward to seeing you again on your next stay!
2/10 Terrible
Jay
7 Apr 2024
I had a unique situation where the hotel in Boulder had no power due to it being shut down by the power company due to high winds. I did not check-in or stay. was informed by the staff to notify Expedia to process a refund.
Jay
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
We are so sorry about the experience you had. Unfortunately this situation was out of our control. Please let us know if there is anything we can do to help.
The room was nice, spacious, and clean. The linens we needed for the pull out couch weren't on the bed or in the room, so we had to go back to the office to grab those (VERY late flight with small kids in snowing conditions), which they could have told us while checking in. Parking was a little scarce but manageable.
Lisa
Stayed 3 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Thank you for staying with us Lisa. We would love to welcome you again, please speak with us at the front desk if you do and we will make sure everything is as perfect as possible
The staff was all so friendly! So many awesome amenities ! we will definitely stay there again! Very clean
Paula
Stayed 2 nights in Mar 2024
Response from Front Desk on 6 Mar 2024
Thank you for the review, Paula. We're glad you enjoyed your stay. See you next time!
10/10 Excellent
A
4 Mar 2024
Liked: Amenities
Great facility and excellent breakfast.
A
Stayed 1 night in Feb 2024
Response from Front Desk on 6 Mar 2024
Thank you for the review. We're glad you enjoyed your stay. See you next time!
4/10 Poor
Stephen
28 Feb 2024
The property needs to get the cable provider to do an overhaul of the cable system. The two TV’s in my first room would not work due to cable connectivity issues. The second room I was given only had one of two TV’s working. The one TV not working had the same issue with the cable service.
Stephen
Stayed 1 night in Feb 2024
Response from Front Desk on 6 Mar 2024
Thank you for staying with us and for letting us know about your stay. I am sorry to hear about your experience, we will work towards making this experience better. If you give us the chance again we would love to welcome you again.
10/10 Excellent
Volodymyr
24 Feb 2024
Volodymyr
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Mar 2024
Thank you for staying with us, Volodymyr. We look forward to seeing you again!
6/10 Okay
Philip
21 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Philip
Stayed 2 nights in Feb 2024
Response from Front Desk on 6 Mar 2024
Thank you for staying with us. I am sorry to see your review, and we would love to hear from you in the future. If we do get the chance to see you again, please let us know to make your stay more comfortable and enjoyable.
10/10 Excellent
Lawrence
Business traveller
2 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Lawrence
Stayed 2 nights in Jan 2024
Response from Front Desk on 6 Mar 2024
Thank you for the review, Lawrence. We're glad you enjoyed your stay. See you next time!
Comfortable accommodations in east Boulder. Adjacent to Safeway and other stores, Meadows Library, Budget and Avis rental car station.
Robert
Stayed 3 nights in Jan 2024
Response from Bonnie on 12 Jan 2024
Thanks for your review, Robert! We're glad to see you were able to enjoy some of the many amenities right here by the hotel. We hope to see you again soon!
10/10 Excellent
Leeann
10 Jan 2024
Leeann
Stayed 5 nights in Jan 2024
Response from Guest Services on 1 Feb 2024
Thank you for your review, Leeann. We so happy to see you enjoyed your stay with us. See you next time!
10/10 Excellent
Ratsini
3 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Ratsini
Stayed 5 nights in Dec 2023
Response from Bonnie on 8 Jan 2024
Thank you for your feedback. We are so happy to see you enjoyed your stay. See you next time!
We had a very nice stay from the front desk to the breakfast, everyone and everything was great. The room was very clean, the beds were super comfortable and the breakfast area was fantastic. Plus the location was perfect with lots of dining options right next door. We will be back.
Heidi
Stayed 1 night in Dec 2023
Response from Guest Services on 18 Dec 2023
We're so glad to hear you enjoyed your stay, Heidi! We look forward to having you back very soon!
The room very clean and cozy , the staffs was nice and polite.
The manager was very generous we gave him 5 stars for helping others in need .
Everything was great we as a couple very enjoyed our short gateway.
The only thing I would recommend is that the kitchen staff should wear gloves when she prepare foods and clean the trash.
We sure would like to come back when we visit Boulder again one day.
Prima
Stayed 2 nights in Nov 2023
Response from Guest Services on 1 Dec 2023
Thank you for your feedback, Prima! We're happy to hear you enjoyed your stay with us and had a pleasant experience. We also appreciate your feedback regarding food service and will be sure to pass that along to our team. We hope to see you again soon!
Would have been a five-star rating except that I was not acknowledged as a Hilton Honors member, the guy at the desk did not ask me how my stay was, and, subsequently, I had to inform him that there was no shampoo in the shower dispenser (and the body wash was very low). Other than that, no issues.
Christopher
Stayed 3 nights in Nov 2023
Response from Guest Services on 27 Nov 2023
Thank you for taking time to review our property, Christopher. We appreciate your feedback and will continue to challenge our staff to acknowledge each of our valued Honors members. We hope to see you again next time you are in Boulder!