Cleveland Hotel Guide - Bradley Woods Reservation hotels in Cleveland, United States of America.

"There is a distinct odor near room 427. The bathroom floor-sticky. There was no blanket or duvet on the bed. There were iil fitting sheets. When we asked over and over again for a blanket we were told: be right up and also on other occasions that there are none. The filter in the bathroom doesn’t function and is an excellent dust collector. The bathroom mirror had two burned out lights. This was not the room I reserved. Worst room ever. Get it together. Be better. Families go there and deserve to be respected more. The staff was inadequate. "

"I had a wonderful experience staying at Sonesta Suites. The staff truly made the visit memorable—they were incredibly friendly, welcoming, and always ready to help with anything I needed. From check-in to check-out, everyone went out of their way to ensure I was comfortable and taken care of. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend it to anyone looking for a comfortable stay with exceptional, helpful staff."

"It was ok"

"Bagels were hard, had to ask to have our room re cleaned, staff hung up as if they were in a rush. No towels in pool area. "

"Staff could not have been more helpful! Room was extremely clean and spacious!"

"Staff were very friendly. Had 24 hour breakfast room open which was convenient for families. "

"Great breakfast. Friendly staff. Clean."

"I don't eat breakfast but it appeared okay Would like for morning front desk help to be more courteous."

"Clean room"