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Reviews of Hyatt Regency Brisbane

5 out of 5
Hyatt Regency Brisbane
33 Burnett Lane, Brisbane, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay ! Beautiful rooms, great client service and clean/quality amenities to use. Thanks Hyatt :)
Stayed 3 nights in Apr 2024

10/10 Excellent

Shienta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024

10/10 Excellent

Saji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to all shopping and dining places. Breakfast at the hotel was really good.
Stayed 4 nights in Mar 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good as was the pool however guest levels are feeling a bit tired and worn
Stayed 1 night in Mar 2024

10/10 Excellent

Vim

Travelled with partner
The central location was very handy , no car required . East walk to the casino , South Bank and of course the mall made life so much easier . We will visit again and of course will recommend to family and friends
Stayed 2 nights in Mar 2024

10/10 Excellent

Priya Meher Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything! Staff were awesome.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wei Cheng

Travelled with family
Liked: Amenities
👍
Stayed 3 nights in Mar 2024

4/10 Poor

eric

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel way far 5 Star. Small rooms, very good breakfast but terrible lunch and dinner. All personal and employees very good and friendly. İ wake up from the bed middle of the night with my leg burning feel. When I turned the lights i saw a big cockroach. İ couldn't sleep after that. İ report to front desk and took a picture.
Response from Jessica on 2 Apr 2024
Dear Eric, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for alerting the front desk staff when this incident happened. We really appreciate your feedback and kind words about our colleagues, and apologise that this incident occurred during your stay. Since you have alerted us we have escalated the matter with our team and are investigating how this happened so we can ensure this doesn’t happen again. We’re pleased to have been able to offer you a room move and additional food and beverage credit, and understand that it was personal preference to remain in the room. If there is an opportunity to welcome you back to Hyatt Regency Brisbane, please get in touch with us directly to arrange. Sincerely,Hyatt Regency Brisbane

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the Alley access car entrance
Stayed 1 night in Feb 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dino

Stayed 2 nights in Feb 2024

8/10 Good

Dino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to city shops and amenities very convenient
Stayed 2 nights in Feb 2024
Response from Jessica on 14 Feb 2024
Dear Dino, Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us. We're glad to read that you enjoyed our location on Queen Street Mall and hope to welcome you back to Hyatt Regency Brisbane again soon. Kind Regards, Hyatt Regency Brisbane

8/10 Good

justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique just good, noisy outside room with building work.
Stayed 1 night in Feb 2024
Response from Jessica on 14 Feb 2024
Dear Justin, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the city centre and short stroll to South Bank. No street noise from level 12, very quiet room and super comfy bed. Very clean well laid out room. Good ambience at the bar and restaurant and quick stroll from the centre car park. Was told available space at the hotel parking, but none on arrival, but provided good instructions to get to the centre carpark.
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Lesley, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us.I was delighted to hear of your overall enjoyable stay with us. Your kind comments regarding our property have been warmly received and I would be delighted to pass those onto my team. Rest assured I have also made note of your comments regarding the hotel parking, its great to hear that our staff were easily able to guide you to the centre parking. We understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your comments. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Sincerely,Hyatt Regency Brisbane

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Response from Jessica on 14 Feb 2024
Dear Cheryl, Thank you for taking the time to rate your stay with us. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Yuksel

Stayed 3 nights in Jan 2024

10/10 Excellent

Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in the pool on a hot summer day
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Naomi, Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us.We're glad to read that you enjoyed the infinity pool during your stay. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

RICHARD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall the hotel was in great shape. The airconditioning had an odour. The staff was cooperative in the hotel and helpful. The restaurant service could be more attentive. Location was great. The room was in good order.
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Richard, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us.I was delighted to hear of your overall enjoyable stay with us. Your kind comments regarding our property have been warmly received and I would be delighted to pass those onto my team. Rest assured I have also made note of your comments regarding the air-conditioning and restaurant staff and will be sure to address this matter as a priority to further improve our offerings and service delivery at the hotel. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Sincerely,Hyatt Regency Brisbane

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the Hyatt after been not happy with a previous booked apartment. Like the central location. Staff were excellent Pool area was great on the hot days.
Stayed 3 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Andrew, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stays with us.I am delighted to hear of your enjoyable stay with us. Your kind comments regarding our property, in particular our location and staff, have been warmly received and I would be delighted to pass those onto the team. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Sincerely,Hyatt Regency Brisbane

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff very nice and friendly
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear George, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind regards, Hyatt Regency Brisbane

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well priced and excellent value. Right in the heart of Brisbane CBD. Buffet breakfast is good value. The Hibiscus pool area is fabulous to laze in and get a drink or something to eat. Really enjoyed the stay.
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Ian, Thank you for completing our guest satisfaction survey, and for providing us with wonderful feedback following your recent stay with us.I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular the Hibiscus Bar & Terrace, have been warmly received and I would be delighted to pass those onto the team.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

6/10 Okay

Sam

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Was only here for one night hotel was lovely but the shower was poor, didn’t have time to talk to reception about it as I was leaving for the airport but it barely got hot and only trickled out the tap, may have been because I was using it at prime time but apart from that hotel was nice condition clean and tidy, parking is not very clear when booking through hotels.com so make sure to check before you arrive as you cannot park at the property
Stayed 1 night in Jan 2024
Response from Kirsty Clunes - Director of Sales and Marketing on 26 Jan 2024
Dear Sam,Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this online review. We are sorry to hear that the shower was poor and you didn't have time to let reception know. We will always respond to issues like these as a matter of urgency and in order to rectify the issue whilst our guests are still in-house. We are very pleased to hear though that you enjoyed our central CBD location and that you found the hotel clean and tidy. With regard to parking we do offer valet parking at the property and self-parking at Up-Town shopping centre which is located directly opposite the hotel. thank you for letting us know his is not clear on hotels.com we will review our listing to ensure this is clearer for guests.Kind regards,Kirsty Clunes

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service
The staff are incredibly rude and unprofessional A girl named Franny apparently a manger was the worst person I have ever had to deal with even her co workers tried to tame her but she was a terrible person. The room service was very poor and inconsistent on some occasions but others it was perfect. the room and the facilities are good but the staff especially Franny are dragging it down she should be fired immediately as we are planing another trip soon and will be calling and making sure she is no longer there before booking again. I cant believe a person like Franny can be a manager at a 5 star hotel with her attitude and personality.
Stayed 11 nights in Dec 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 26 Jan 2024
Dear Mr Hutchinson,Warm greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this on-line review. Further to our Assistant Front Office Managers email to you, we are very concerned and sorry to hear of the issues you encountered during your recent stay with us. We take pride in providing great service to our guests and your feedback is crucial in helping us identify areas of improvement. We hope that you will take the time to respond to our email with additional information so we can look into this matter further and take appropriate action.Once again, we are very sorry to hear of the shortcomings you experienced during your stay, and we look forward to hearing from you further.Kind regards,Kirsty Clunes - Director of Sales and Marketing

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Peter, Thank you for taking the time to rate your stay at Hyatt Regency Brisbane. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Antonio, Thank you for taking the time to rate your stay at Hyatt Regency Brisbane. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Francesca, Thank you for taking the time to rate your stay at Hyatt Regency Brisbane. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, ideal location to shops
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Anthony, Thank you for completing the guest satisfaction survey and for providing us with great feedback on our rooms and location. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Best regards, Hyatt Regency Brisbane

10/10 Excellent

Younghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Younghwa, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

David, Picnic Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good location
Stayed 4 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear David, Thank you for taking the time to complete our guest satisfaction survey, and for your wonderful feedback on our property and location. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Priya, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend away
Room was clean and tidy. Bed was comfortable. Room was slightly small but that wasnt an issue as we were out and about most of the time. Brekky had a good selection with everything being fresh, even though we didnt have brekky until 10am. Would recommend and will likely book again in the future
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear BenjaminWarm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with wonderful feedback following your recent stay with us.I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular our breakfast offerings, have been warmly received and I would be delighted to pass those onto the kitchen. We understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Sincerely,Hyatt Regency Brisbane

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Great weekender
Comfortable room, great location in the city & lovely pool & rooftop bar!
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Karen, Thank you for completing our guest satisfaction survey, and for providing us with wonderful feedback following your recent stay with us.I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular our rooms and location, have been warmly received and I would be delighted to pass those onto my team.We're also glad to read that you enjoyed the pool and Hibiscus Bar & Terrace. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Stephanie, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Orlando Pinzon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Staff pretty friendly and professional. Good location, close to shops and tourist attractions in the city. Walkable distance to Southbank, botanical gardens and riverside area.
Stayed 4 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Orlando, We understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments on your stay. We're glad you enjoyed our central location and got to experience the wonderful offerings of our beautiful city.We look forward to welcoming you back to Hyatt Regency Brisbane again soon. Best regards, Hyatt Regency Brisbane

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Candice

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location and value for money
Spacious room on the top floor which was lovely. This hotel can’t be beaten if you want a hotel in the CBD. Brisbane mall is at the front door and trendy Burnett Lane at the back door. We were treated to a nice welcome treat of sweets which was placed in our room while we were out. Room service was quick and tasty. My only criticism was the cleanliness of the room. I noticed red mould on the floor tiles in the bathroom and the floor of the room didn’t appear to have been vacuumed properly as there were crumbs under the table and on the chair. I like the fact the foyer has free still and sparkling water on tap to refill bottles. Reception staff were helpful and friendly. Pool area is lovely.
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Candice, First of all, thank you for taking the time to complete our guest satisfaction survey, and for providing us with feedback following your recent stay with us.I was delighted to hear of your overall enjoyable stay with us. Your kind comments regarding our property, in particular our location and hospitality, they have been warmly received and I would be delighted to pass those onto my team. Rest assured I have also made note of your comments regarding the cleanliness of your room and will be sure to address this matter as a priority to further improve our offerings and service delivery at the hotel. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

Carlos

Stayed 1 night in Dec 2023
Response from Jessica on 14 Feb 2024
Dear Carlos, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Luke, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, lovely room, great staff
Stayed 3 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Carol, Warm greetings from Hyatt Regency Brisbane.Thank you for completing our guest satisfaction survey, and for providing us with feedback following your recent stay with us. We're glad to hear that you enjoyed your stay and look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind regards, Hyatt Regency Brisbane

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Night mare to get to the first time by car …..needed to ring the hotel and be talked through how to drive down the mall into the side street to find the hotel
Stayed 1 night in Oct 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 22 Jan 2024
Dear David, Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this online review. We are sorry to hear of your difficulties finding the hotel via the shared pedestrian and vehicle road but we are pleased to hear our team were able to assist with directions over the telephone. Kind regards, Kirsty

10/10 Excellent

QIQI

Stayed 3 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear QIQI, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Erin, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so nice and accommodating. They answered any questions we had with a smile and were very thorough with the information they gave us. Over all one of the best hotels I've been to.
Stayed 2 nights in Jan 2024
Response from Jessica on 14 Feb 2024
Dear Tiffany,I was delighted to hear of your enjoyable and memorable stay with us. Your kind comments regarding our property, in particular our front office staff, have been warmly received and I would be delighted to pass those onto the team.We understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Sincerely,Hyatt Regency Brisbane

4/10 Poor

Macy

Liked: Amenities
Disliked: Cleanliness, staff & service
Pool was lovely! Otherwise, not great. Housekeeping/cleanliness issues
Stayed 1 night in Jan 2024
Response from Kirsty Clunes - Director of Sales and Marketing on 22 Jan 2024
Dear Macy, Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this on-line survey. We are very sorry to hear you experienced issues with housekeeping and your experience fell short of your expectations and the level we strive to provide, thank you for letting us know so we can follow up with the team. Kind regards, Kirsty

10/10 Excellent

Sufen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, walking distance to different parts of Brisbane, even to West End and Fortitude Valley, and to the central train station too. Pool is a plus though limited number of deck chairs. Easy to drop off shopping bags before heading off to one of many bars in the area; very convenient
Stayed 4 nights in Dec 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 4 Jan 2024
Dear Sufen, Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this on-line survey with your great feedback. We are so pleased to hear you enjoyed your stay with us and in particular our central location and pool. We hope to welcome you back to the hotel again some time. Kind regards, Kirsty

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was good - fridge did not work - called to reception asked for service- no one came.
Stayed 1 night in Dec 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 4 Jan 2024
Dear Deborah, Greetings from Hyatt Regency Brisbane. Thank you for taking the time to complete this on-line survey and provide us with valuable feedback. We are pleased to hear you enjoyed our central location. We are sorry to hear that the fridge did not work and was not attended to, we will look into this further and appreciate you letting us know. Kind regards, Kirsty

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was “easy” and seamless. Staff were fabulous and complimentary touches were very much appreciated. We will Definitely be back! Thank you 😊
Stayed 1 night in Dec 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 4 Jan 2024
Dear Sandra, Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this on-line survey. We are pleased to hear you found your stay easy and seamless and that our staff were great too. We look forward to welcoming you back again soon. Kind regards, Kirsty

10/10 Excellent

Pegah

Stayed 2 nights in Dec 2023
Response from Jessica on 14 Feb 2024
Dear Pegah, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

Minkee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jessica on 14 Feb 2024
Dear Minkee, Thank you for taking the time to rate your stay with us.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards, Hyatt Regency Brisbane

10/10 Excellent

David Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here we will be back for the third time
Stayed 4 nights in Dec 2023
Response from Kirsty Clunes - Director of Sales and Marketing on 4 Jan 2024
Dear David, Greetings from Hyatt Regency Brisbane! Thank you for taking the time to complete this on-line survey. We love having you stay with us and look forward to seeing you back for your third stay with us. Kind regards, Kirsty