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"Our family loved our stay. The hotel is a great location and the service was excellent! "

"Very nice experience "

"The room and view were sensational. The bathrooms need updating. The front desk staff is lovely but check in and check out had monstrous lines "

"Staff were friendly and helpful even though it was very busy the weekend after Christmas/before new years. The room was spacious and pristinely clean. The view could have been better, but no big deal for us. We were so close to the center of Times Square and so many shops and places to eat. The valet parking was easy. We would stay here again. "

"Room was excellent; clean, spacious and very comfortable. Staff was friendly, professional and courteous. Hotel has a great lobby with bar and location is excellent, close to theaters, dining, Times Square and the piers. Highly recommend. Our fourth time there. "

"Excellent "

"They went above and beyond for us. The hotel was clean and comfy. Staff was friendly and let us check in and out with no issues. The location is amazing. "

"It was fine "

"The room was clean. The heat worked but could not set to a temperature and it reach that temperature. It was about 8 degrees off. It did stay warm though. Shopping was great around and plenty of restaurants close. We were able to walk to Bryant Park, the Public Library, Saks, and all of the Broadway shows we wanted very easily. Only thing I didn’t not like was there was not a microwave in the room. There was a mini fridge which was great. The mattress was covered with a protector and both box springs and mattress were zipped up in the protector which I found to be a positive thing.."