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"Lovely stay, food very good and staff were very attentive and excellent service. The only thing was there was a problem with the hot water and the bathroom door handle was broken. This was sorted out as soon as we informed the staff who were extremely helpful. We will definitely be staying there again!"

"Excellent staff & facilities "

"Clean rooms and staff were very helpful. The spa and bar were lovely. The only thing was that the level 8 sky bar was not open, even though I was told that it was open on a Friday, we were looking forward to it. Also although there was a slice of moldy bread found, the supervisor was very apologetic and removed the container which it was in. Our stay was very nice. "

"Very good"

"Enjoyed our stay here. Really nice and clean. Staff were helpful and accommodating with requests. Superior room was a good size. Breakfast options were great, especially for vegetarians. Food overall was really good. Would definitely recommend."

"V Nice "

"Staff were helpful and welcoming. Hotel was clean"

"Staff were very friendly and helpful. I only ate in the restaurant once but food was very good. The room was very spacious with great amenities and beautiful outlook over the river at the back! "

"WiFi was good, the room was clean. The only negative was that the room was cold on the first night because the radiator wasn't working. But it was fixed the next when I reported it. The hotel is just ten minutes walk from the centre of Bournemouth so it was perfectly situated for me."