Bruderheim Hotels

"The suite was clean and nicely decorated. Could use a couple of fixes. The screen door needs an inside handle. The entry door does not close tightly as the door handle does not latch. "

"Ok breakfast. Clean. "

"Front desk staff were very inviting and helpful. Decent variety for breakfast but unfortunately the eggs were cold and no fruit. AJ, the waiter at Ricky’s restaurant is absolutely FANTASTIC! "

"Breakfast menu was your standard fare for free breakfasts"

"Very clean! "

"The bartender wasn’t aware of a reservation (which I booked 36 hrs prior on Expedia) and gave me the last room left #5, right beside the stairs. I signed in gave my credit card for a $200 deposit and headed to my family dinner. I got up to the room around 11:30pm, the bar is closed, no staff on-site. Bathroom only has hand towels, beds were made, tv doesn’t work, there’s garbage in the can and the bathroom was not cleaned. Closer inspection there’s dried urine down both sides of the toilet and it’s dusty and there’s hair on the floor around the toilet. Bathroom counter and the table aren’t even wiped off either. At that time of night and no options close plus fully paid on Expedia, there’s no where else to go. I did use the shower and twice the hot water cut off giving me a freezing cold blast before you can turn it off. So that was fun. Next day I called the owner / new manager who did not care did not even apologize just gave excuses it was a busy weekend and he said well you stayed in the room so no refund. Like I had a choice was I going to go sleep in my vehicle! "

"Clean"

"Exceptional staff at the front desk and in the breakfast area! Very helpful and efficient. Great breakfast selections and very impressive coffee/espresso machine available 24/7"

"Enjoyed my stay"