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Reviews of Hotel Derby MERODE

2 out of 5
Hotel Derby MERODE
Avenue de Tervuren 24, Brussels

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 14 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 5 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Is don’t recommend it
Stayed 1 night in Mar 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mag on 17 Nov 2023
Dear Elisabeth Thank you for your comment. We hope to see you soon.

8/10 Good

Benoit, Neguac

Stayed 2 nights in Jul 2023

4/10 Poor

Håkan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mag on 15 Jul 2023
Thank you for your rating, we hope to see you again very soon.

4/10 Poor

Teodor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended for families. Very much a hostel-like environment and rooms.
Stayed 1 night in Apr 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Perfect location for touring. Metro station also very close breakfast was good with boiled eggs, cheese meats bread yogurt etc. not just pastries.
Stayed 2 nights in Mar 2023
Response from Mag on 23 Apr 2023
Thank you for this good rating. We hope to see again. Regards

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Misleading Ratings & Run Down Facility
When I booked this hotel - which showed as an 8 out of 10 and had multiple outstanding ratings, I was pleased with the location and proximity to the metro and the vastly lesser price compared to a place in old town - where we planned to be for most of our visit. However when we arrived it felt like we were shoved in a dirty shoebox. The room looks like what was previously a bedroom that they shoved two more doors into to accommodate a bathroom and WC. The shower leaked and was VERY poorly cleaned. All of the furnishings were bottom dollar, including the towels that are obviously sourced from another hotel (because they have another hotels name on them). There was also no option to refuse housekeeping service, and the 8€+ breakfast was disappointing. A couple of pastries, bad coffee and some salami and cheese.
Stayed 2 nights in Feb 2023

10/10 Excellent

Anna

Stayed 1 night in Jun 2022
Response from med on 27 Jun 2022
merci beaucoup avec palisir vous ete toujours le bienvenue med

8/10 Good

Anni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Mag on 12 Jun 2022
Nous vous remercions pour votre avis. Nous espérons vous revoir très bientôt.

8/10 Good

Dr Kevin

Stayed 1 night in May 2022
Response from Vlad on 6 Jun 2022
En vous remerciant pour votre évaluation bienveillante, je envoie mes meilleures salutations!

8/10 Good

paul

Stayed 2 nights in Mar 2022
Response from Vlad on 4 Apr 2022
Merci beaucoup pour votre évaluation bienveillante! Toute l'équipe vous envoie également les meilleures salutations et voeux pour la suite! Cordialement,

6/10 Okay

Esa

Business traveller
Disliked: Room comfort
Business Reise nach Brüssel
Hotel ist ok, aber die Straße davor ist viel gefahren und laut. Morgens gibt's mal warmes Wasser, mal wieder nicht, es ist halt eine Glückssache.
Stayed 2 nights in Dec 2023

4/10 Poor

Andreas

Stayed 1 night in Nov 2023
Response from Mag on 17 Nov 2023
Dear Andreas Thank you for your comment. We hope to see you soon.

6/10 Okay

VIRGILIO

xxx
Stayed 3 nights in Oct 2023
Response from Mag on 17 Nov 2023
Dear Thank you for your comment. We hope to see you soon.

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2023
Response from Mag on 17 Nov 2023
Dear Patrick Thank you for your comment. We hope to see you soon.

8/10 Good

Carlos Alberto

Stayed 1 night in Sep 2023
Response from Mag on 17 Nov 2023
Dear Carlos Thank you for your comment. We hope to see you soon.

6/10 Okay

Atsumi

Liked: Cleanliness
フロントスタッフはどの人もすごく優しかった。 フロントは恐ろしく狭いけど、特に問題はなかった。 冷蔵庫やお皿等はないから外食中心の人向け。近くにスーパーやレストラン、軽食をとれるところは多くある。 シャワーは問題なく使えて水圧もよかったけど、シャワーの向きが下を向かずラックにかけるとシャワーが当たらなくなった。 ベットはダニを心配したけど、数日間問題なく過ごせた。暑がりなため冷房がないのが心配だったけど、夜は過ごしやすくて全く困らなかった。 夜もすごく静かだった寝れたらいい人向け。地下鉄は8番出口が1番近い。
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Ingen wifi, ingen luftkonditionering gjorde inte det till någon behaglig upplevelse till det priset
Stayed 1 night in Jun 2023
Response from Mag on 15 Jul 2023
Thank you for your rating, we hope to see you again very soon.

10/10 Excellent

Jose, Chiquimula

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Limpia, confortable, bien ubicada y con desayuno, excelente relación costo/beneficio
Stayed 1 night in May 2023
Response from Mag on 15 Jul 2023
Thank you for your rating, we hope to see you again very soon.

8/10 Good

Franz

Travelled with family
Liked: Staff & service
Central Place.Very Quiet. Very friendly Staff.
Stayed 3 nights in May 2023
Response from Mag on 15 Jul 2023
Thank you for your rating, we hope to see you again very soon.

10/10 Excellent

Gabin

Stayed 8 nights in Jul 2022
Response from Sim on 17 Oct 2022
Thank you for your great rating hope to see you again soon,Best regards,

6/10 Okay

Henrik

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2022
Response from Mag on 16 Sept 2022
Thank you for you cotation.

8/10 Good

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien, un petit effort sur l'écologie
Chambre propre et grande. Dommage qu'il y ait un changement des serviettes de toilettes tous les jours, cela n'est pas très écolo et totalement inutile
Stayed 4 nights in Jul 2022
Response from med on 2 Aug 2022
Merci Mr Frederic je suis totalement d,accord avec vous et ca nous coute aussi de changer les draps chaque jours le seule probleme c,est que les clients nous oblige a le faire merci encore vous ete toujours le bien venue

6/10 Okay

Omar

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from med on 13 Jul 2022
thank you and all the best

8/10 Good

William

Stayed 3 nights in Jun 2022
Response from Sim on 4 Jul 2022
Merci pour votre retour, Cordialement,

6/10 Okay

enrique

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Buena ubicación en una zona excelente de Bruselas. El hotel ya es viejo y necesita con urgencia una remodelación.
Stayed 3 nights in Apr 2022
Response from Vlad on 10 May 2022
Gracias por hospedarse en Derby y por dejar una amable reseña. ¡Mejores saludos! Atentamente,

8/10 Good

BERNARD

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Situation centre ville et pratique pour les transports
Stayed 2 nights in Apr 2022
Response from Vlad on 3 May 2022
Merci d'avoir séjourné au Derby! Je suis très heureux que vous avez été satisfait de votre séjour! Merci également pour votre évaluation! Excellente fin de journée! Cordiialement

10/10 Excellent

Christelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel hyper bien situé. H
Stayed 1 night in Apr 2022
Response from Sim on 13 Apr 2022
Thank you very mauch for this great rating , Hope to see you again soon, Best regards,

8/10 Good

Sebastien

Liked: Cleanliness, room comfort
Bon hôtel pas cher et bien situé
Hôtel très bien situé, sans prétention. Un peu vieillot (manque de prises de courant par exemple), mais les chambres sont propres. Un peu bruyant au niveau des écoulements d’eau mais rien d’ingérables. Le chauffage à eau, efficace, était par contre un peu bruyant où nous étions.
Stayed 2 nights in Nov 2021
Response from Vlad on 29 Nov 2021
Cher Monsieur, Merci pour votre réservation, votre comportement et votre aimable évaluation. C'est toujours avec un plaisir que nous vous accueillerons. Dans tous les cas, nous vous souhaitons plein de succés et nos meilleures voeux. Nous vous envoyons également nos salutations les meilleures

2/10 Terrible

Kristjan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Vlad on 12 Nov 2021
Bonjour, Pourriez-vous justifier votre note? Qu'est ce qui vous a dérangé exactement? Meilleures salutations! Hello, Could you justify your rating? What exactly bothered you? Best regards!

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and very clean.
Well situated, and certainly very clean. Also the staff are very friendly. I'll definitely come back.
Stayed 1 night in Oct 2021
Response from Vlad on 5 Oct 2021
It was a real pleasure to have you here sir. We do appreciate your positive evaluation which helps us a lot. See you for your next trip in Brussels. Kind regards and hartly,

10/10 Excellent

L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Vlad on 29 Sept 2021
Dear sir, All the derby team thank you for your evaluation. It's very harmfull and kind of you. That's why you send you our best wishes. Have an excellent afternoon!

10/10 Excellent

Simone

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, clean room, nice position. Would recommend!
Stayed 2 nights in Sep 2021
Response from med on 20 Sept 2021
Dear Simone really nice your comment its plaisir to see you again best regards med